Tl* the contact owns a 2019 tesla model 3. The contact stated that the touch screen failed to activate and went blank. The contact then attempted to charge the vehicle but was unable to do so due to the touch screen failing. The manufacturer tech support was called and assisted him in restoring the touch screen however; the contact experienced a delay in response. On another occasion, while entering the vehicle and reversing from a parking space; the rear back up sensor had a delay and did not warn the driver that he was getting near another parked vehicle. As a result, the contact crashed into the parked vehicle causing scratches to the bumper. The alert for the back up camera was delayed during the incident. A policer report was not filed. The vehicle was not taken to the dealer for a diagnostic testing. The vehicle was not repaired for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 15,000.
2018 Tesla Model 3 electrical complaints
Page 7 of 7: complaints 161 to 168 of 168, newest first, as owners wrote them.
My 2019 tesla model 3 purchased 5 months ago, suddenly gave a warning on the highway that the '12v power is very low and vehicle may shut down unexpectedly' the car had been charged with 250+ miles of range. Once stopped the car wouldn't respond and even flashers wouldn't work. Their support staff did not know how to fix this or even how to keep flashers on. Luckily I had exited the highway into a residential area where flashers weren't necessary. This is sudden and dangerous. A battery can be monitored and failure can be detected several charge cycles (days) in advance. Tesla needs to do a recall to fix the charging system and install a proper monitoring system.
My wife ( driver for over 40 years, no accidents, no tickets) was stopped at a traffic light on a downgrade, foot on the brake, in our brand new tesla model 3 when it suddenly began to move forward and crashed into cars stopped at the light in front of her. My wife tried desperately to stop the tesla with the brakes and emergency brake. Ou car was stopped by the car in front. I hate to think of what could have happened had there not been car in front. We purchased the tesla in december of 2018 and the crash occurred in february of 2019. After the crash I called tesla, then I went to their showroom in san diego, they referred me to teslalegal.com. So I asked my attorney to help. In the meantime, after the tesla was released from the body shop it was sent to the tesla service center in san diego. Immediately, my attorney emailed [email protected] for tesla to preserve and provide the electronic driving record to determine what happened to the car. Service center did not respond to our request. At this point tesla definitely knows that we have a problem. Our attempts at contact began immediately after the crash in february. As of may 15th there is no contact yet. With the knowledge that I had an attorney, tesla service still sent me documents to sign. They recently sent me a text that they have 'updated firmware with the latest version' and the car 'is safe to drive at this time.' to me it sounds like they modified the tesla. My attorney has called and emailed tesla service, tesla customer service, tesla legal, and tesla headquarters in fremont. She has written letters to all of the above and mailed them certified mail. In the letters she has explained that my wife and I are fearful of driving the car and definitely don't want anyone else to get killed. The tesla sits in the service center storage.
The screen freezes and reboots while driving.I have no idea how fast I'm going the entire care goes dark. This has been going on for 2 months.I have taken it in. But they tell me there is no fix. Car is not safe to drive when you have no idea how fast your going.
Vehicle primary drive motor failed suddenly with on screen messages like: "unable to drive - pull over safely", "car shutting down - pull over safely". The vehicle becomes totally immobile when this happens, in my case on a busy road at an intersection after exiting a highway and merging into traffic.
The vehicle was parked. But wouldn't move to gear (drive or reverse). It was giving the message "cannot maintain vehicle power". Had I lost the power while driving, it would have been a clear safety issue.
Tl* the contact owns a 2018 tesla model 3. When the vehicle was started, the main 15 inch screen command center was black and none of the instrument panel gauges appeared. The vehicle was taken to tesla (50 ogden ave, westmont, il 60559) to be diagnosed six times, but they could not duplicate the failure. The manufacturer was notified. The vehicle was not diagnosed or repaired. The approximate failure mileage was 6,000.
I have notified tesla several times that my vehicle shuts off on its own. I have taken my car to the tesla service center twice where I have been told that it is a "firmware" issue and will be resolved with an over the air update. However there is no timeframe on when this update will happen. This morning at 8:20am while driving my car to work on vincent street turning left on irwindale ave in the city of irwindale, ca the vehicle display completely shut off leaving me with no way to see my speed, controls, or gauges. Obviously this was quite concerning as all the controls for the car are located on the touch screen display. After a solid 5-10 seconds the display went back on and I arrived to at my work location.
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