Every time a passenger sits on the front passenger seat, an alert " passenger seat restraint system fault" comes on. First time it was repaired under warranty back in 2009 and now the same issue has come back Feb/ March2022. The car is no longer under warranty and Tesla said this repair will the responsibility of the car owner.
2018 Tesla Model 3 seat belts complaints
Page 5 of 5: complaints 101 to 105 of 105, newest first, as owners wrote them.
I hadn't used the middle seat belt for a couple years. When I had a visitor I tried to use the middle belt, and it pulled right out if the seat. Upon further inspection I found that the back seat (drivers side) latch was also not connected to the vehicle and was only being held in place by the seat cushion. This was only apparent if you lifted up the rear seat cushion. My 5 year old daughter had been riding in this seat for tens of thousands of miles, and had we been in an accident she would have had no protection. I cannot be sure if the belt was never installed at the factory, or was removed during service and not reinstalled by a negligent technician, but a quick Google search showed that I wasn't the only person with this issue. Consumer stated vehicle has been repaired.
Driving on rural dirt road. Dust coming in from rear seat bottom, trunk, seat belt holes. So much dust it is unbearable, can't breathe and hard to keep eyes open while driving.
Right before the car hit the 50,000 miles full warranty, I called tesla and reported 2 safety issues. The first was the horn not working and the second was a seat belt safety warning. Tesla moved the appointment and when I got their, I have exceeded the 50,000 miles. The technician at tesla's facility understood that I called before the 50,000 and that it is tesla's fault I did not get the service on time. They were able to fix the low pitch part of the horn but did not have parts for the seat belt and the high pitch part of the horn. They promised to send a technician home. When the technician came home, he had the wrong part for the horn and did not have the part of the seat belt. He was able to diagnose that it is the back middle passenger buckle causing the error (which the facility did not do). He promised to come back with the right parts. I got a call from tesla for the other appointment time, but the technician never showed up and my calls to tesla was not answered. I am not worried much about the high pitch horn although it need to be fixed. I am worried more about a seat belt buckle error. I am also not happy with the level of service from tesla especially for safety issues not being taken seriously
I was at a stop at a red light and was rear-ended christmas eve night, causing my car to be pushed into the vehicle in front of me at the red light. I remember my abdomen hitting the steering wheel and complaining of stomach discomfort immediately following the accident (I've since gotten x-rays and will need 12+ months of chiropractor therapy). I noticed a burning smell inside the cabin, similar to the smell after firing a pistol. I figured it was the airbag, however, there was no deployment of an airbag. I was able to unbuckle the seat belt, but also noticed that it was not retracting and was stuck. The mechanism where it comes out of looked like it was dislocated as well. I noticed that the tesla's screen/display indicated "front left safety restraint system fault." the vehicle was purchased brand new 9 days prior (december 15) and had never been in any accident prior. I'm concerned that it could've been a worse crash that could have resulted in major injury if the seat belt did not act as it was designed to. I'm also concerned of the smell of the airbag (or what I believed to be an airbag post-deployment odor) when there was no actual deployment. Is this common? The vehicle has been at a body shop and it was determined that the entire seat belt needed replacing. My insurance is covering the front, rear, and safety system replacement costs. However, I have hesitation about trusting the vehicle's safety system, even after replacement parts have bee installed.
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