On three occasions while driving on the expressway the vehicle slammed on the brakes while TACC was enabled. One occasion the vehicle behind me had to swerve onto the shoulder to avoid hitting my vehicle. There was no threat or obstacles in the road, it was totally random. I’m afraid to use TACC and have no option for traditional speed based cruise on my vehicle.
2019 Tesla Model 3 acceleration complaints
Page 3 of 4: complaints 41 to 70 of 71, newest first, as owners wrote them.
Ever since I have owned the car, there have been intermittent bouts with what most Tesla owners refer to as phantom braking while using the Traffic aware cruise control (TACC) or autopilot (AP). In all instances, I'm driving along the I-15 highway in Southern California at or near the speed limit with the flow of traffic, with no visible obstacles to safe driving in my lane or lanes adjacent to me, the car suddenly slams on the brakes out of nowhere and it is absolutely terrifying and unsafe. Today, had someone been tailgating me at 80mph and this occurred, I am certain I would have been rear-ended. The deceleration was so sudden and aggressive that I felt the blood rush to the front of my face and I became dizzy momentarily. I can't remain silent on this any longer as I hoped Tesla would have fixed this through software updates. I no longer have trust in the system. I've reported phantom braking to Tesla numerous times through their in-car bug report feature and there still is no fix. No other automakers are experiencing this with their ADAS systems and yet Tesla is apparently leading us into Full Self Driving. Please look into and investigate this for the safety of all drivers out there today. Thank you.
I was going 45 mph with autopilot engaged and in fact the autopilot actually caused the accident. The car suddenly turned to the right and hit the curb then spinned 180 degrees midair, landed on the sidewalk and then rolled back fishtailed a wooden pole.
On June 6th, 2021, we were driving home in our 2019 Tesla Model 3. We were at the intersection of 7th Street and 36th Avenue in Moline, Illinois. We were stopped on 36th Avenue heading east trying to turn north onto 7th street. We were stopped behind another vehicle when our Tesla started creeping slowly forward toward the vehicle in front of us. My wife, who was driving, stepped on the brake. But instead of stopping, the Tesla suddenly accelerated, careening off the car in front of us and then heading into the intersection at full speed. My wife was able to avoid hitting two vehicles on 7th Street in the intersection, but then hit a steel stoplight pole across the intersection. The right front passenger tire was torn off the Tesla and the airbags deployed. No one was hurt. But we damaged two other vehicles and totaled our Tesla. My wife insists that she did not hit the accelerator pedal. I believe I remember when she attempted to stop the car, she might have accidentally bumped the control behind the steering wheel that activates the adaptive cruise control. I do not know. But the adaptive cruise control should not activate under 35 MPH. The Moline Police department investigated the accident and issued report number 2021005635. You can download this report on https://buycrash.com. I have seen other reports on sudden unintended acceleration from Tesla's and wanted to report this incident.
When I'm driving on an interstate highway with hot lane to the left of my direction of travel, the car erroneously senses the speed limit as 65 MPH (the speed limit for the adjacent hot lane) rather than the actual speed limit of 55 MPH in my lane. The result is that when I am using the adaptive cruise control in the situation described, the car suddenly and without warning accelerates by at least 10 MPH over the posted speed limit. This has happened repeatedly and makes use of the adaptive cruise unsafe.
My 2019 tesla model 3 independently executed a minor acceleration during a sharp u-turn on a side street with no instruction from myself. I have reported the issue to tesla and requested they review the data. This absolutely happened while my foot was not on the accelerator. I was very surprised by it and it startled me. I have been driving this vehicle since 2019 and this is the first time it happened to me.
1. Phantom braking while driving on autopilot: mostly on highways, when driving on autopilot, the car suddenly applies brakes for no reason and no obstacle or vehicle in front of the car. This may lead to someone hitting me from behind (rear ending) as that driver would not expect my car to slow down. 2. Homelink system closes garage door randomly: the homelink gives command to garage door to close when it is not supposed to. There were an incident when the car was under the garage door and one incident when the car was backing out. 3. Lane departure alert: on newly marked road, the car did not take any action when the lane was crossed without engaging turn signal. The lane departure alert system should have brought the car back in lane. Tesla's response is that the systems are "beta versions". I can understand a system not working (like lane departure alert). However, phantom, braking and homelink issues are out of drivers' control and there is no corrective action a driver can take. For example, a) "the car does not apply brakes if there is obstacle", driver can apply brake and mitigate the risk. B) "the car applies brakes when the road is clear". Driver cannot help as it will be few seconds before the driver realizes that the car applied brakes for no good reason and then he/she will have to cancel the autopilot system and take control. It may be too late... There were several incidents of phantom braking. There were 4 incidents related to homelink. Date below is the date of latest phantom braking incident.
Tl* the contact owns a 2019 tesla model 3. The contact stated that he purchased the special feature adaptive auto pilot back in 06/2020. The contact stated that the automatic emergency braking activated independently while driving 65 MPH, almost bringing the vehicle to an abrupt stop three times on the same day. The brake pedal was depressed to deactivate the feature, allowing for the vehicle to accelerate. The vehicle was taken to tesla (840 providence hwy, dedham, ma 02026 (781) 471-3001) to be diagnosed. The mechanic was unable to duplicate the failure. The manufacturer was contacted and informed of the failure. The manufacturer suggested that the feature be turned off. The vehicle was not repaired. The failure mileage was 14,000.
I was pulling in head first to a parking spot in a shopping center and was coasting into the spot. The car suddenly jolted forward at a very high speed. Our car jumped over the curb, traveled up a 4 to 5 foot high, sloped embankment, and struck a parked car in the upper parking tier.
While driving in the left-most lane on mopac expressway in austin (although has happened other times and places as well) with "full self driving" autopilot engaged (and with the car having been in control for quite some time before this), the vehicle slammed on the brakes for no apparent reason. I immedately pressed the accelerator to override the breaking action and avoid being rear ended. To the best of my knowledge no accidents occurred as a result, however it did cause multiple cars behind me to have to brake. Similar issues incidents have happened before, however it seems to be doing it much more often now. I'm unable to upload it, but I also have a video from the vehicle itself showing the incident.
While attempting to park in a school parking lot, the vehicle accelerated unintentionally striking another parked vehicle and a sign pole in front of the parking space then coming to a stop on top of a boulder. The private security patrol at the school filed an incident report with all details.
My tesla model 3 keeps unintentionally and erratically braking while in motion using the autopilot or cruise control on the highway. I have multiple dates and times of this incident happening. This is known as "phantom braking" a false positive that the autopilot system engages in.this happens at random areas and time (day or evening) on the freeway. I have contacted tesla service and they have given me the cold shoulder and stated there is no fix for this.
Tl* the contact owns a 2019 tesla model 3. The contact stated that while her spouse was attempting to park the vehicle, the vehicle accelerated out of control and crashed through a wooden fence, knocked it down, and crashed into a neighbor's wall. The air bag did not deploy. There was no warning. There was no injury. A police report was filed. The contact called a tesla road side service whom advised the contact to have the vehicle towed to dan's paint & body (3810 e 22nd st, tucson, az 85713) a tesla approved body shop, where the insurance company approved the body damage repairs. The manufacturer was not made aware of the failure. The failure mileage was approximately 2,677. *bf
While driving at ~70mph on the freeway, we attempted to open the web browser app. The entire ui froze, during this time I could not exit autopilot by pressing the brake pedal. The car would decelerate when pressing the brake, however after pressing the brake the car immediately accelerated back to the set cruise control speed. After around 30 total seconds (around 10 seconds after attempting to exit autopilot) the ui unfroze and I was able to exit autopilot.
Tl* the contact owns a 2019 tesla model 3. The contact stated that while at a stop sign, the vehicle accelerated independently causing the vehicle to crash into another vehicle causing that vehicle to rear ended another vehicle. The contact mentioned that the brake pedal was not depressed. The air bags failed to deploy. The contact was unaware of a police report being filed. The contact stated that there was no injuries sustained. The vehicle was towed to a towing lot and then to a collsion center. The contact contacted tesla (811 s san fernando blvd, burbank, ca 91502) where they was informed of the crash and informed the contact that they was unable to assist. The vehicle was not repaired or diagnosed. The manufacturer was not notified of the failure. The approximate failure mileage was 10,000.
While in reverse parallel parking on a city street, vehicle accelerated suddenly. The vehicle continued to accelerate once pressure on the throttle petal was removed and did not stop acceleration until brake was applied. Vehicle impacted curb, but did not sustain damage outside of some light scratches to the wheels. Vehicle returned to normal operation after being put into park, removing the break, reapply the break, placing in drive, and slowly releasing the break.
When I stopped on parking lot car suddenly accelerated over the curb into building.
The cause of the "sudden unintended acceleration" in tesla vehicles is a design flaw in which the gas and brake pedals are too close together and not offset as in other vehicles. While tesla alleges it is user error, this error is caused by poor design. 1. As you begin to stop or pull into a parking spot (vehicle in motion traveling at a slow speed in a parking lot), it is quite easy to push the wrong pedal, or push both pedals, causing acceleration. This is especially true for drivers with large feet. 2. Occurance is relatively rare, and can cause property damage and minor injuries. 3. User remedies include not wearing shoes while driving.
When parking the car, the car accelerated without the driver depressing the pedal causing the car to run into a building and cause damage. Despite the speed, the airbags did not deploy
Car turning and pull up to the garage drive way, it suddenly unintended accelerate and crash into the garage gate. (videos available)
Sudden unintended acceleration in driveway was I was pulling into carport. Slammed on brakes to prevent impact into carport wall.
There were two incidents where I was driving very slowly in city traffic and the car all the sudden accelerated violently. There was no accident, as I slammed on the brakes. I was not in autopilot.
Tl* the contact owns a 2019 tesla model 3. The contact stated that while driving 25 MPH, while depressing the brake pedal to make a right turned, the vehicle experienced an unintended acceleration. The contact quickly depressed the brake pedal and was able to slow the vehicle. There were no warning indicator lights illuminated. The vehicle was taken to tesla dealer, (11945 n florida ave, tampa, fl 33612, (813) 496-3039) where the technician took a look at the log and informed the contact that the accelerator pedal instead was depressed instead of the brake pedal. The vehicle was not repaired. The failure mileages was approximately 3,500.
I was pulling into a parking spot at the grocery store and as I tried to ease to a stop, the care accelerated quickly and aggressively and I smashed into the parked car a few feet in front of me. Air bags went off and burned a hole in my pants and burned the skin on my left thigh. Substantial repairs were required. I have never had anything like this happen before or since. I am healthy, not on any meds or substances, wasn't tired or distracted, and am overall a high functioning 50 year old married mom of two. The car was only 5 days old. It all happened so fast and the car seemed to have a mind of its own. I was very shaken, assumed I had my foot on the wrong pedal, and was ashamed that I could have made such a mistake. When I heard of the recent case and that you are reviewing similar issues with other teslas, my husband and I thought you should at least review our situation too. Whether it was in fact user error or a defect, I don't know. I'm not above accepting responsibility, but it is like the car raced forward so quickly I didn't know what was happening and had no time at all to react or respond before my leg as burning.
I am very disappointed and shocked from what happened last december 10, 2019 (tuesday). At around 5:50 am, I am slowly driving at the parking lot of my office at stryker corporation in san jose, ca. I am slowly parking my car and then there's a sudden unintended acceleration on my car which I cannot even control or stop. The acceleration speeds up automatically on its own even if I'm stepping on the brake. Due to the speed up on the acceleration, the car went over the curb with so much speed and moved towards the tent which is the smoking area in our work. The windshield of my car broke when it hit the tent and the car still moved to the other side of the island. Luckily, my car landed on a bucket of cement which helped my car to stop. It was really a terrifying incident which I didn't expect to happen because my car is new and I thought that it's the smartest and safest car. I have a dash camera on my car and I have a video of the whole incident that will prove that my statements are true.
On 11-27-19, out tesla model 3 which is 5 months old, suddenly accelerated in traffic. My husband was driving about 20 miles an hour at the time. This also occurred on 11-29-19, in a more dangerous situation. I made a separate report for that date. Fortunately, no collision occurred, but we are scared now.
On november 29, 2019, we were driving our 5-month-old tesla model 3. We were coming to a stop at a stoplight in heavy traffic, when suddenly the car accelerated on its own. My husband had to brake suddenly to prevent running into another car.
Law enforcement entry - vehicle was involved in a 10-vehicle crash. Driver and passenger both stated vehicle had unintended acceleration. Additional witness statements appear to verify report. *dt as vehicle was traveling on the highway, the driver reportedly tried to slow the vehicle as it approached stopped/slowed traffic. Vehicle did not respond and driver was not able to slow it before it crashed into stopped traffic. Police report go 51 2019- xxxxxxx 'parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'
My car was five weeks old. While I was driving home on my commute I realize the screen had froze, and then suddenly blacked out. I thought it was a software update as I am a family that owns tesla, but it wasn't because suddenly the ability to steer and break or compromised and the car had sped without any indication as to why. I reported it to tesla and the earliest they could set for an appointment with several weeks later. Within one week of this incident initially occurring, this happened again during traffic and my car instead of breaking, increased tremendously and smashed into a car in front of me. I had contacted. Tesla letting them know that the first time this happened I was very lucky because I wasn't on the highway, but 95% of my commute is on major highways in the bay area. I said this could be dangerous and I really think this needs to be looked up faster, I got zero response. So when this happened there was absolutely nothing I could do and I rolled and sprained my ankle very aggressively. Not only that but all of the airbags in the entire car malfunctioned even though I was able to focus the brunt of the damage to the right front. Unfortunately one of the back windows didn't open nor did the passenger lower airbag. There was no one in the passenger seat but if there was that would have not gone off and that's not ok. There was no reason for this to happen and there were no updates on software that needed to happen and the car was five weeks old. Tesla has refused to provide me with their data and I have an ssd that shows my car shut down.
My tesla model 3 just suddenly accelerated as I was turning right trying to the lot to park the car. My car hit the wall and then the hazard light came on.
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