Vehicle: 2019 Tesla Model 3 Dual Motor VIN: [XXX] Mileage: ~84,041 Software: v12 (2025.32.6 e575ed98d527), FSD Supervised v12.6.4 Date/Time: [XXX], ~[XXX] Location: [XXX] Incident Description: While operating Autopilot, I was stopped at a stop sign preparing to turn right. I lightly pressed the accelerator to prompt the turn. At that moment, the vehicle would not respond to steering or braking input. Despite applying full force on the steering wheel and brake pedal, the car continued straight ahead and struck a street sign. This represents a loss of manual override — I was completely locked out of steering and braking. Prior Behavior at Same Location: On prior occasions using Autopilot at this same intersection, the vehicle would attempt to make the turn but then immediately steer itself into the breakdown lane. I had learned to expect this and was prepared to take over. However, in this most recent incident, the vehicle did not allow me to take over at all, which created a far more serious hazard. Result: •Vehicle damage (front bumper, sensors) •Significant safety risk if pedestrians or cross traffic had been present •Demonstrates that Autopilot can both mis-execute turns and, critically, fail to relinquish control when the driver intervenes Action Taken: •Scheduled Tesla Service (Cherry Hill, NJ – Oct 7, 2025) •Requested Tesla to preserve all telemetry, camera footage, and Autopilot logs •Reported to my insurance carrier as a suspected manufacturer defect Request: I am reporting this as a serious safety defect. A system that prevents manual override of steering and braking is unsafe and could cause severe injury or death. Please investigate Tesla Autopilot’s behavior at this location and in similar right-turn scenarios. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2019 Tesla Model 3 driver assistance complaints
Page 2 of 9: complaints 11 to 40 of 224, newest first, as owners wrote them.
My vehicle was working fine when Tesla issued an over-the-air software update recently. The next day, my backup camera was not working. The back up camera is required for this vehicle under FMVSS 111 and is otherwise essential for this vehicle due to limited rear vision through the rear window. In addition, GPS/navigation stopped working, the windshield wipers did not function on certain settings and the display was at times not legible, presumably because it believed it was a different time of day and was in the wrong mode. There are likely additional issues that have not revealed themselves yet. I took the vehicle to the local Tesla Service Center on July 25, 2025. They confirmed the reported issues and said it was a problem with the software update, which they would perform onsite while I waited. The service center personnel also stated this was not a firmware issue or anything to do with my car and that it was just the software update. After a few hours, the personnel reported they could not get the update to install and asked that I bring the vehicle back the following week for further diagnostics. Before I brought the vehicle back, I was sent an invoice for approximately $2,300 for replacement of on vehicle's computer. I brought the vehicle back today, July 29, 2025, and asked them to perform the onsite diagnostics they wanted me to bring the vehicle back in for and did not agree to pay for the computer replacement. I also informed the Tesla personnel that, at a minimum, the the back up camera failure is a safety related issued covered for this vehicle under FMVSS 111 and that they were not permitted to charge me for fixing it. The vehicle warranty period recently expired but it is well within the 10-year date of manufacture. Other issues with the vehicle may also qualify as safety related, but the back up camera is clearly one - Tesla recently issued a recall for this very same problem impacting the Model 3, but the recall did not include my model year.
The rear camera on my Tesla intermittently fails when shifting into reverse. Additionally, the rear trunk will not open using the in-car release button, mobile app, or key fob. A warning appears stating the function will return on the next drive, but I am often forced to use the emergency release to access the trunk. I believe this may be related to a prior recall involving the rear trunk harness, but when checking my VIN, no active recalls appear. Tesla service also reports no recalls on file. I am also receiving an intermittent fault message regarding the front passenger safety restraint system, stating that service is required. This is a serious concern, as a malfunctioning restraint system may fail to protect occupants in the event of a crash. Tesla has given me an estimate of $225.00 to address the safety restraint fault and $495.27 to repair the trunk/rear camera issues, with a total cost of $739.60 including taxes. I believe that safety-related repairs, especially those involving airbag and restraint systems, should be covered by the manufacturer and not passed on to the vehicle owner when not due to misuse or damage. The passenger restraint fault poses a direct safety hazard in a crash. The rear camera issue, while less severe, still impacts safety, as the camera provides a wider and clearer view than mirrors alone. I am asking the federal safety agency to review whether these issues are safety defects and whether they may be connected to known problems or recalls not applied to my vehicle.
[XXX]- [XXX]am. Trying to park in YMCA located in camp hill PA. Took soft right turn to park. Car accelerated instead of recognizing break, which I applied when I see it accelerating. Then I left break so it can take emergency break that didn’t happened it keep going and cross over the parking curb about six Torah inch high and went in a ditch. I did not hurt but car front damaged. Tesla was informed and they have the log of the time but told they don’t see any issue. My insurance is paying all the expenses. This was the third incident where car did not tool emergency break itself or recognized the break. I did reported last incident to Tesla. It only happened three times in last six years. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
* The AEB engaged when it shouldn't have. Yes. * Yes * No. * Yes, Tesla remotely told me that the error codes in my service menu had nothing to do with the AEB engaging when it wasn't supposed to. The problem has been reported to Tesla. * None. On [XXX] a car stopped suddenly in front of me and my AEB engaged when it shouldn't have. My car is a Model 3 Performance and it can stop much faster than most cars. The car behind me came inches from hitting me and my dog and myself were thrown violently forward. This is a *MAJOR* safety hazard and could have caused an accident and has caused accidents in other cases. [XXX] This thread has videos of the incident. There was around 20 feet between my car and the car in front of me when the AEB stopped my car. My foot was already on the brake and I was in the process of stopping at a reasonable rate when the AEB suddenly engaged. I could feel the ABS engaging. This happened another time about a month ago. A white box van two cars in front of me slowed down and turned right and the AEB engaged even though there was no need for it. Tesla has the ability to turn off the AEB but you have to do it each time you drive. Please require Tesla to make the AEB on/off choice sticky so you don't have to turn it off each time you drive. Also please make Tesla fix their software or disable AEB on their cars. Recent accident where AEB caused an accident. [XXX] Other incidents where AEB engaged almost causing an accident or caused an accident: [XXX] [XXX] Please do Google searches to find the rest. Thanks! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
For the last few weeks while driving, my car will automatically put itself into FSD with out me authorization. Mean I will we driving and the car will just put itself into FSD. This has happened about 15-20 times over the last 2-3 weeks. Tesla wants to clean the front camera? Which makes no sense and charge me for it. If the front camera was obstructed, like in the case of fog. The car would alert me that it could not due to being obstructed, which isnt the case.
Phantom braking (as it's referred to by experts) happened to me twice on the highway using Traffic-Aware-Cruise-Control. Very scary. I was on cruise control going 60 mph when suddenly my car braked suddenly and inappropriately, losing at least 20 mph in a split second before I was able to slam on the accelerator and prevent an accident (rear-end collision). This happened TWICE in the course of 5 minutes on the same highway! There was no obstruction in the road, no cars moving into my lane, nothing but normal road conditions, when it occurred. From my research, this is a huge problem with Tesla vehicles that thousands of individuals are loudly complaining about online and now in court cases in the country. I see there are thousands of reports to your organization about this, but it says you have only complaints from 2021 and later years. However, I have a 2019 and it's happening to me. And it's happening to every single model year out there, just from researching and talking to Tesla owners. This is a major safety hazard, plain and simple. I was inches of being in a rear-end collision, and drivers behind me are extremely upset and vengeful on the road after an incident like this (understandably!). Because of this I fear for my safety and well-being on the road using Tesla's cruise control features. Very disappointing. Above for the ADAS option, I wasn't able to select 2 options, but "automatic emergency braking" is also applicable here as that is what happened. Somehow Teslas are falsely activating emergency braking during cruise control!
When cruise control or self-driving systems are engaged, there have been numerous times when the automatic emergency braking system mistakenly slowed the car suddenly. At 70+ mph, this is incredibly dangerous. The AEBS apparently sees shadows as dangers. Fortunately, there has never been an instance when another vehicle has been close behind.
Two major safety issues need to be reported: 1) The left front lower control arm falling off in the middle of driving, caused car wheel stuck on a traffic street (luckily it was off the freeway 5 minutes ago). The long bolts connected the lower control arms were loss due to the defective design (the bolts are screwed upward vertically, falling off is definitely just a matter of time). I found there was a class action against Tesla due to this problem (it is referred to Model X and S) 2) The other major safety issue I encountered as I turned on the “advanced autopilot “ feature, the car could break suddenly without warning on the freeway. There were no cars or obstacles in the front. I researched online and found many Tesla owners have experienced this so called “phantom breaking” problem as I had (I had experienced this unsafe auto breaking randomly since I have driven this car)
Hello. A recall was issued in 2022 on my vehicle. There was an issue with the wiring harness that would sometimes cause the rear camera feed to be dropped when opening and closing the trunk. According to Tesla, this issue was fixed in 2022 is therefore no longer subject to being fixed again. This issue is occurring again and Tesla is refusing to fix the issue without me paying for it. As this was a recall item, that is reoccurring. I feel that as a safety component that can drop out the rear camera/cross traffic detection system. This is a serious safety concern. the federal safety agency campaign number: 21VO0DO00. Tesla's own number for this recall is SB-21-17-008.
Driving on Hwy 8 (Houston Beltway), going west, dog came out from left side, Tesla auto pilot was engaged and did not detect collision with the dog. Car did not stop, did not alarm, dog was hit, my front bumper was damaged, and car kept on going.
I’m at the Tesla service center and Tesla is refusing to perform recall work without payment/diagnostic time. Even though Tesla’s website and notices states that they will perform recall work free of charge they are in fact refusing to perform recall work free of charge. They are mandating that I be charged diagnostic fees for them to determine whether they will perform the recall work as of 11/13 at 7:15am per Marc the service advisor at Tesla Service Center Kearny Mesa.
It brakes at highway speeds of 70 without reasons on cruise control and FSD. Happened three times on highway 46. It can be very bad if there was a car behind me. This happened to me through all these years since 2019.
I see in today's news that the federal safety agency is investigating Tesla's FSD due to accidents in poor visibility, but the articles I've read are not discussing another visibility issue that may actually be more widespread. I already reported concerns with Telsa's FSD in incident 11618812, but I forgot to mention another issue I believe is crucial to the success or failure of Tesla's FSD, and I am surprised to find that nobody is talking about this serious flaw. Because Tesla's FSD relies on camera video only, the vehicle is blind in the dark. I live in a rural area, and on some roads without streetlights or other vehicles nearby illuminating the areas around the vehicle, Tesla's FSD falsely assumes that the side and rear facing cameras are obstructed because they cannot see in the dark. This was also an issue when my son and I drove home through the night from South Carolina. When we hit North Carolina on [XXX] in the middle of the night between cities and no streetlights, traffic was sparse so there was nobody behind or to the sides of the vehicle. Every few minutes, FSD falsely warned us that the cameras were obstructed, and alerted us that FSD's capabilities were limited. One point of view is that there was nobody there so my car was clear, and FSD could assume that everything is okay and suppress the warning, but what if the driver of the other vehicle at night failed to have their lights on? And how will FSD ever know that the camera is obstructed, or is in pitch dark? Take an average of the low light across multiple cameras? Is that risky? In my opinion, Tesla's FSD cannot rely on video alone and either needs to use LIDAR, night vision, or 3D radar to see more accurately around the vehicle in poor visibility conditions. The answer to low light, bright low sun, fog, or dust is probably the same solution. But we were all promised FSD, so will Musk upgrade the hardware in our cars at Tesla's expense, or expect all of us to pay for the upgrade to get what we were all promised? INFORMATION REDACTED PURSUANT TO THE FREEDOM
Tesla Model 3 with FSD (Full Self Driving) package. Engaged FSD to drive home today but vehicle failed to recognize ALL traffic control signals (stop signs, red & green stoplights. The first time this occurred, I had to brake emergently to avoid collision with cross traffic that had a ‘green’ light. Subsequently reactivated FSD to check the issue and vehicle attempted to run several more red lights and stop signs.It did, however recognize and stop for stopped traffic ahead and performed fairly well with autosteer. This is the first time we have had this potentially-fatal issue. We have, for several months had an issue where some or all of the Tesla cameras fail intermittently. This usually happens at the beginning of a drive and the vehicle alerts us ‘Automatic braking temporarily unavailable.’ Sometimes it recovers on a subsequent drive the same day and rarely recovers on same drive. When cameras are out, ALL the ADAS features are inoperative as they require camera input. Also, the standard feature of ‘speed control’ does not function because Tesla has only adaptive cruise control. Today’s drive was the first time cameras seemed functional on drive home & vehicle allowed me to engage FSD when there was apparently a major safety issue.
Car intermittently gives me a "reduced power steering" error making it impossible to steer and had to stop in the fast lane on the freeway and reset the car just to get the error to to away I could have been killed and Tesla refuses to have a recall on my year and model and I must pay out of pocket for a new steering rack this is not fair that other models is covered for a recall but not a 2019 model 3
Safety features on my car are currently unavailable. I called the dealership and was told it was due to a defected sensor in the back windshield. And I would have to pay to replace the entire windshield. Even tho the sensor is defective.
Nothing happened my cameras just stop working I was told it was a defective sensor.
The brakes of my car did not work on July 2023. I stepped on the brakes and the car did not stop. It accelerated. I almost crashed into another car as the car kept on going. The car beeped when getting close to another car & slowed. I had to maneuver the car to the side of the road to avoid a collision. It did not stop until the length of 2 cars. My husband checked my tesla car and saw there was an alert that the brakes did not work, however, he was unable to take a picture of the message and it did not re-appear. When I scheduled a Tesla service, at first it was a mobile service & they said it had to be checked at a service center. At the service center, I was told that nothing was wrong with my cars brakes and I was charged a $240 diagnostic fee. They state that they "test drove [the] vehicle and was unable to replicate customers concern. Using customers provided times stamp of 7/13/23 between 5:45 PM and 6 PM verified no brake related alerts where present. Technician inspected from and rear brakes, front and rear brake pad thickness was at 8MM. Customers stated about a recall related to loos brake caliper bolts, as of now there is no documentation available to service of any steps to take. For piece of mind technician torqued front caliper bolts to knuckled to 94NM and rear caliper bolts to knuckle to 83NM. Advise customer to monitor condition as it was a one time occurrence." - Component that failed were the brakes & the automatic emergency braking as it did not turn on quickly. - My safety was put at risk as I almost got into a car accident. - The Tesla Service Center at Buena Park "drove the vehicle and was unable to replicate" my concerns. - The vehicle was inspected by Tesla, but not by the police, insurance, representative or others. - There was a warning message that showed up when my husband went back to see if there were any messages and it stated that the brakes did not work. Of note, I do not recall seeing any messages before or during the incident.
Tesla has combined cruise control with their Auto Pilot feature. Now there is no human override to what speed limit to use, Tesla determines the speed to used based on certain criteria. This puts the driver at risk who may want to lower or increase the speed limit based on certain conditions Tesla may not be able to detect. For me it was a 9 PM run to the store thru an area that had temporary road construction and known to be a speed trap zone.
The contact owns a 2019 Tesla Model 3. The contact received notification of the federal safety agency Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The following recalls have been pending on my vehicle: 23V‑838; TC2023-657, 24V‑051 Tesla is unable to push over-the-air (OTA) updates to my vehicle to remedy these recalls due to an issue with the onboard computer being unable to receive updates. This issue arose when Tesla pushed a software/firmware update to my vehicle which effectively "bricked" the Advanced Drive System portion of the computer. In other words, I am unable to safely receive an update to resolve the issues (solved by the recall) because Tesla's failed software update damaged the onboard computer.
With the latest update of V12.3 FSD, the full self driving cannot predict the obstacles clearly, resulting in am incorrect left turn manuever, running over a central divider curb, and damaging tires. Not sure, what could have happened, if a human was standing there instead!
The rear view camera has not functioned properly for several months. We did have the rear harness recall work completed, but the camera was working fine at that time and stopped working in Nov sometime after a software update. This is VERY similar to 24V‑035, except that is on 2023 year models only. Why is that campaign limited to 2023 only? There are a lot of complaints on the internet about this issue, and in some cases Tesla charging $3500 to replace a computer in the car. We also have the full automatic driving, same as in the 2023 models recalled. This issue seems to be related to this update, or one about that time period: [XXX]. [XXX] [XXX] I have tried all the wizardry and voodoo mentioned across the web and no results. The rear camera DOES work in live vire mode and in the service mode camera preview - so I know it works. It just does not work while driving/in reverse. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Thursday, 2/29/23 I was driving through a busy intersection. The car in front of me was slowing and I too slowed by gently easing the brake. This slow down was not unusual for steadily moving traffic. As my foot was resting on the brake, I felt the car pull the brake down below my foot hard, forcing my vehicle to abruptly stop and due to the force, my body was pushed into the steering wheel. No injury or accidents resulted however, if a car had been driving behind me, I would have been rear-ended. If my toddler had been with me, his car seat would have protected him but this would have been the greatest force ever placed on him. The car did not provide warning that the emergency brake would be activated. I am not aware of a publicly-notified defect at this time. I have scheduled the most soon appointment available with a Tesla service center in order to audit my software system with hope this glitch will be resolved.
I was driving on the road at night a few days ago and there was a car that was pulled over on the side of the road with hazard lights flashing. The Tesla slowed down and applied the brakes very hard. The Tesla also applied the brakes for no reason. It was on adaptive cruise control, and all of a sudden it would hit the brakes really hard and I would have to take it off the adaptive cruise control because I did not want to get into an accident. The system automatically applied the brakes in both cases which I would call it, “The “phantom braking”. The car had done this before but not to this extent on adaptive cruise control. This only happened when it was on cruise control. I have been very hesitant on putting it on adaptive cruise control because it acts up at times.
FORCED DISCONNET: Autopilot and Full Self Driving suddenly decelerated to 15 mph with no sign or road work signs. The curve onto Old Madison Pike means following traffic can not see the car suddenly creeping in the turn lane. The problem is reproducible. The problem has been reported to Tesla using their voice reporting system. There were no warnings. It has been going on since August 2022.
The contact owns a 2019 Tesla Model 3. The contact stated that the back over prevention camera frequently failed to operate as designed with a blank screen being displayed. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 88,000.
Ever since Tesla updated my vehicle to 2023.44.30.8, the autopilot has become effectively unusable. It now nags and beeps at me whenever I am not looking straight ahead. It is ridiculous that Tesla has ruined one of the best aspects of my car due to (ostensibly?) the federal safety agency pressure. Please allow their previous driver attentiveness system with the steering wheel to be reinstated. It is so miserable to have my car nanny camera flip out on me every time I look anywhere other than straight ahead. At the very least, every other manufacturer should be forced to have just as annoying a system if my Tesla had to be ruined. Its wrong to punish every Tesla owner because some people misused autopilot.
Since the federal safety agency recommended changes, the assist driver require more input to confirm I am paying attention and is distracting me from paying attention to surroundings. For example proir to the vehicle being "safer" I was able to focus my attention on immediate risk but possible risk that were greater than 12 seconds ahead of me. The vehicle was safer prior to the recall.
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