The contact owns a 2019 Tesla Model 3. The contact received notification of the federal safety agency Campaign Number 21V00D000 (Back Over Prevention) and 22V702000 (Visibility) however, the parts to do the recall repairs were unavailable. The local dealer was contacted, and it was confirmed that the parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the backup camera was inoperable nearly caused the vehicle to strike a pedestrian. The failure mileage was 48,000. Parts distribution disconnect.
2019 Tesla Model 3 visibility complaints
Page 2 of 2: complaints 11 to 34 of 34, newest first, as owners wrote them.
The contact owns a 2019 Tesla Model 3. The contact received notification of the federal safety agency Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention) however, the part to do the recall repair was unavailable. The contact stated that the vehicle had experienced intermittent loss of the back-up camera. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 14,419. Parts distribution disconnect.
The contact owns a 2019 Tesla Model 3. The contact received notification of the federal safety agency Campaign Numbers: 21V00D000 (Electrical System, Visibility, Back Over Prevention) and 22V702000 (Visibility) however, the parts to do the recall repair were not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Tesla Model 3. The contact received notification of the federal safety agency Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The “auto-defogger” came on when the windshield was not fogged up and started to fog up the windshield instead of de-fogging it. It remained on the rest of the day and the only way I could figure out to get my window to stop fogging up was to turn off AC entirely. If I turned it back on, it immediately started “auto-defogging” which just kept fogging up my windshield. It was a dangerous situation trying to drive while the car was fogging up it’s own windshield. I contacted Tesla to look into it and they would not look at it under warranty.
The rearview camera of the Tesla Model 3 is defective and it will lead to an incident since I rely on it when going in reverse. Tesla issue a recall letter in February 2022 but has not provided an update or dates as to when the solid core coaxial able will be replaced. If you can put pressure on Tesla to replace this part ASAP before someone gets hurt.
The contact owns a 2019 Tesla Model 3. The contact stated that while the vehicle was in reverse, the Back Over Protection camera failed to display an image on the screen. The contact stated that he received notification of the federal safety agency Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention) several months ago. The dealer was contacted and stated that the parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and advised the contact to call the federal safety agency to file a complaint. The approximate failure mileage was 65,000. Parts distribution disconnect.
Telsa has not timely corrected the faulty wiring harness for the rear and side cameras causing an increased backing hazard.
The contact owns a 2019 Tesla Model 3. The contact received a notification for the federal safety agency Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention) however, the part to do the recall repair was not yet available. The dealer had been notified about the recall and confirmed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Tesla Model 3. The contact received notification of the federal safety agency Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that while stopped at a red light, the rearview camera was inoperable. The manufacturer was made aware of the failure and scheduled two appointments for an associate to go to the contact's residence for the recall repair; however, the manufacturer canceled the appointments. The contact was instructed to use the side-view and rearview mirrors. The failure mileage was approximately 15,000.
Defrost "button" location moved with SW update. Window became fogged rapidly and I couldn't find button. Figuring out how to locate the button, even though I had read update notes about moving button, took several seconds causing me to focus on car touch screen rather than road much longer than it should. I missed my turn because of this and could have easily run a traffic control sign/signal or drifted out of my lane, but I am experienced enough to know to glance up from the screen frequently even while searching for button. I waited a couple months to file this complaint figuring I would just need to get used to the new button placement, but I am thoroughly convinced the button needs to have 1 touch access on the touch screen as it did before, not opening a separate climate menu.
My Model 3 Tesla while in cruise control initiated braking while on a highway approaching an overpass. There was no obstruction on the road. I believe the cameras deduced the shadow of the overpass as an object and tried to stop. This incident has been termed ghost braking.
Wiper don't work as expected on auto, and changing setting on the screen it's very dangerous in severe weather as you need to click the button, look to the screen while visibility almost zero and choose the speed while driving. This is very unsafe and almost I make accidents because of that. Solution is to let users change speed from steering scroll after hit the physical button on the indicators stick.
Since the last software update, it became twice as complicated to start the windshield defogger, because the button that was previously always on the screen, was relocated one level deeper and takes that much longer to keep our eyes off the road. This is unsafe.
The most recent OTA update, V11, poses a severe safety risk and potential for future incidents. The update has moved visibility/safety activation into sub-menu's requiring the driver to take their eyes off the road for longer periods of time and search for these controls while the vehicle is moving. The main safety feature which is no linger available on the main screen is defrost, but other controls such as climate control, seat heating, TPMS, and more are now 2-3 clicks/swipes away when they used to be one. Not only does it take 5-10 seconds to turn on the defroster which could be deadly in the event of a quickly fogging windshield, but one has to then take their eyes off the road to adjust all of the other climate functions that come on automatically by simply activating the defrost, such as a/c, seat heaters, etc. There is also no fan speed control to defrost, so on a very cold day if one does not want the defrost blowing at full power (very loud) the entire time they are driving they must keep toggling the touch button on and off, each instance requiring 2-4 clicks/swipes and 5-10 seconds of taking eyes off the road.
Software Update Version 11 makes it dangerous to drive when the front and/or back windshield fogs up. Getting the defogger to turn on requires multiple attempts to find icons and then more icons and then more options while attempting to drive the car (or pull over out of traffic to hunt down the defrost "button".) My windshield fogged up in a matter of seconds and it was impossible to SEE who was ahead of me, see the road, or get pulled over to avoid an accident while I struggled to find the software "button" hidden deep in the menus/screens somewhere. Also, blind spot warning camera is DANGEROUS. It requires the driver to look away from the road and traffic, attempt to interpret complex visual data, and make a split-second decision (all while driving is traffic). It's way WORSE than not having the distraction at all. I love my Model 3, but someone needs to reign-in Tesla and keep them from forcing owners to drive their cars in an UNSAFE manner.
The contact owns a 2019 Tesla Model 3. The contact stated that the manufacturer had provided a new software update for the vehicle. The contact stated that the update made it difficult to use some functions. The contact was concerned that he had to take his eyes off the road to use the windshield wipers, defroster, and other features. The contact called the local dealer, but the vehicle was not diagnosed nor repaired. The manufacturer was not notified. The approximate failure mileage was 18,000. The VIN was not available.
update 2021.44.25.2 hid the defrost, defog, windshield wiper controls. these are safety concerns for me. the update also hid the seat heaters which is irritating but only a safety concern if i get cold and become distracted.
This is my primary car and I have been driving the Model 3 for more than an year. The side view mirrors provide very limited visibility. It doesn't provide the necessary field of view needed for safe driving. Many a time I find myself missing a car in the side lane when I turn my head. My spouse will not drive the car for same reason. The mirrors itself is very small and so is the viewing angle coverage. For context, I often travel for work and drive numerous different rentals cars - I have never felt this issue on other cars. I sincerely feel something is wrong with Tesla Model 3 side mirrors. I also the feel the same way about the rear view mirror. It is small and has to precisely adjusted. It is however less of a safety issue compared to the side view mirror.
Do to a large back windshield (entire vehicle roof is made out of class) I believe that the heat makes the windshield crack. I posted a video on youtube explaining how my vehicle windshield broke down by the intense heat, a person replied with the same problem.
I am female safe driver with clean driving records, my tesla was third car stopped at traffic light on dec 19th in the city street, and all of sudden, I strongly believe that it triggered unintended spontaneous acceleration that resulted in accident with two cars ahead of me, damaged all 3 vehicles including mine, I pushed the brake immediately & parked before all airbags in my car deployed. I tried to prove my point to the insurance that its not my fault but its a car that became uncontrollable due to probably some kind of nightly automatic software update or a mechanical problem but insurance didn't agree and forced me to agree that I did it !
Rear windshield gets distorted every time the defrost is turned on. Tesla has seen and noted the defect, stated this is normal on all tesla model 3 vehicles, and will not fix the problem. It is not normal as no other car I've ever driven in has this kind of distortion when using the defrost. I believe this should be registered as a safety recall asap.
Rear windshield gets distorted and extremely difficult to view thru rear mirror when turning on rear defrost after 2 minutes. This is a repeatable/reproducible defect. Attempted to have tesla remedy/replace rear windshield to no avail. They verified the distortion and stated it is a "normal operation" as it was found in their other vehicles as well. That is unacceptable as I've never had a vehicle with distorted glass upon turning on rear defrost. I believe this to be a major safety defect.
In sudden heavy rain on busy highway (i5), the auto wipers wouldn't go on. To switch to manual or control wipers manually requires driver to take their eyes off the road for a significant amount of time to make 2 precise selections on touch screen. It was a bumpy-ish road and this required me to take my eyes off the road for even longer to click on correct wiper mode selection. It was a very dangerous situation to be in heavy traffic to lose visibility and then have to take my eyes off the road to navigate a touch screen. The real issue is that navigating the touch screen is like using a smartphone while driving and should not be required critical safety functions.
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