Takata recall 3 years in to this recall, I have received at least 3 notifications of this issue from tesla. I have repeatedly requested service to address the recall and have been told "there are no parts" and "it's not your car's turn in line yet." I feel that 3 years is too long a time period to be considered "reasonable" for addressing this problem. This is potentially a safety-of-life issue in a daily-driver car!
2014 Tesla Model S airbags complaints
Page 2 of 2: complaints 11 to 13 of 13, newest first, as owners wrote them.
Tl* the contact owns a 2014 tesla model s. The contact received a recall notice for the federal safety agency campaign number: 19v002000 (air bags), which indicated that the parts needed to repair the defect were not available. The manufacturer and dealer were not notified. The contact had not experienced a failure. Parts distribution disconnect.
Tl* takata recall. The contact owns a 2014 tesla model s. The contact received notification of the federal safety agency campaign number: 18v031000 (air bags). The vehicle was taken to tesla motors (457 pleasant st, watertown, ma 02472) where the contact was informed that due to the vehicle previously being in a crash, the contact would need to pay for diagnostic fees prior to the recall repair. The vehicle was not diagnosed or repaired. The manufacturer was notified and informed the contact that he would need to follow the dealer's instructions. No further assistance was provided. The contact felt that he should not have to pay diagnostic fees in order to have the recall repaired. The contact had not experienced a failure.
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