The contact owns a 2014 tesla model s. The contact received notification of the federal safety agency campaign number: 21v035000 (back over prevention, visibility, exterior lighting) however, the part to do the recall repair was unavailable. The vehicle was taken to tesla (5544 okeechobee blvd, west palm beach, fl 33417) where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
2014 Tesla Model S driver assistance complaints
Page 2 of 2: complaints 11 to 20 of 20, newest first, as owners wrote them.
In 2019 my main computer screen went blank.and didn't come back on. I was able to drive but had no defogger or other safety features. Tesla replaced an mcu computer module. It happened again in 2020. I brought it back january 14 2021 and instead of replacing the unit with a 64 gb unit (the original was a 6 gb unit) they emptied out some information to make more room. I see this as a temporary fix.I am not confident this won't happen again. My car is still under an extended warranty.
Manufactures known defective mcu 1 defective memory housed in daughterboard and screens leaking adhesive in the driver's instrument cluster and 17" screen on mcu, adhesive dripping down onto cabin area .
The entire screen went black and it started showing the backup camera. I couldn't fix it even by restarting it. Notifications included- center display unavailable, it also affected the turn signal while driving and cruise control. Other safety features of the vehicle were also unavailable.
My front suspension failed, causing a wheel misalignment and uneven tire wear. The control arms and the suspension ball joints failed, causing the driver's side wheel to be loose. I have kept the parts and the expensive repair bill. It appears that the rubber gaskets failed and water entered the joints causing premature wear. With the lane keep (autopilot function) on highway 40 between lawrence and topeka, the car steers itself either toward the ditch or toward oncoming traffic when approaching the top of a hill. It is very dangerous. 10
Tesla cpu failure is causing car to have issues. Bluetooth will not connect, car will not unlock, lights do not work- either are stuck on or off, blinkers do not work, back up camera does not work, air conditioning is stuck on which drains battery, cannot charge the car when it is not responding as charging port will not unlock. Car has essentially turned into a brick with <60,000 miles. Very disappointed in tesla. These happen both when vehicle is moving and stationary.
There is a known issue with tesla media control unit (mcu) dead or won't turn on due to poor design of the emmc memories. The unit eventually dies once the memories are full and the unit won't turn on anymore. Since this mcu is the heart of the tesla vehicle, all the safety features will be disable like collision sensors, hazard alert/notification, unlock the door/windows from the inside, most of the gauges on the dashboard are disable, even the lane turn signals are disable and the backup camera. My unit went out since may 2020, tesla will not cover the defected unit, it they will charge me over $1700 to replaced a refurbished one. This is the 3rd time they reschedule my repair since they claim they don't have all the parts in stock. I've been driving the car with a dead mcu for almost 3 months. It is very unsafe when I drive the disable car on the road.
My infotainment (center lcd panel) shut off without warning and could not be restarted while driving. This sudden failure took my attention away from the road and repeatedly attempting to restart the screen was also a hazard forcing me to pull to the side of the road but was still unable to restart the infotainment center. With the infotainment system down, the majority of the features in the vehicle are cut off from me. I later read that this is a common problem affecting teslas built between 2013 and 2018.
Due to recent news this week of the federal safety agency investigating the tesla model s from 2012 to 2015 regarding the faulty screen, I wanted to report that I had a similar problem. The large screen called mcu or media controlled unit on my model s would have problems of blacking out while driving or when trying to start from a parked position. Ultimately, it shut down altogether. I had reported the problem to tesla when the screen blackout problems were happening in 2018 and 2019 by calling customer service. Tesla's customer service told me to reboot the system by holding down the two scroll buttons. After multiple reboots over a period of 6+ months, the screen blacked out permanently, and the reboot solution no longer worked. I had to get the problem fixed at a cost of $2,614.50.
From a coasting position in an underground garage, I turned right to round a 90 degree corner. After completing the turn my car began to speed up rapidly. When I first noticed the acceleration beginning, I stepped on the brake, which had no effect. The car continued to accelerate over a distance of about 50 feet and collided head-on with a concrete wall. Front airbags on the driver's side deployed and my body struck them: face, chest, and lower legs. I have injuries from the incident.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2014 Tesla Model S?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history