The touchscreen in my 2015 model s has completely failed. I've attempted all of the resets that tesla recommends to restart the system to no avail. The car is nearly useless, none of the electrical features of the vehicle work, including heating/air conditioning, charging features, audio or turn signals. The car worked fine yesterday, today the screen was just gone.
2015 Tesla Model S engine complaints
Page 2 of 2: complaints 11 to 17 of 17, newest first, as owners wrote them.
With the recent news on the federal safety agency investigating tesla model s touchscreen unit problems, I like to add my experience for the record: on 01/31/20, my computer screen died which limited the car's functionality (e.g. No HVAC, radio, bluetooth, etc). On 02/06/20, tesla came out to inspect my car, and verified I needed to replace the computer. The technician admitted how bad the problem was for productions with mcu v1 computers. But before the technician left, he performed a battery disconnect which made it worse. Now the car was not able to charge which forced me to take the car immediately to tesla to replace the computer. On 02/19/20, the replacement computer was installed at the cost of $2,122.50. To add, tesla would not let me keep the original computer without an additional core charge of $500. 12 days later on 03/02/20, tesla announced an infotainment upgrade on the backs of these ongoing issues: https://electrek.co/2020/03/02/tesla-mcu-infotainment-upgrade/ https://www.tesla.com/support/infotainment
The mcu v1 is known to fail. It's become sluggish and black screens. Not acting as it should.
Tl* the contact owns a 2015 tesla model s. The contact stated that the media control unit touch screen was inoperable. The contact stated that while attempting to recharge the battery, the system flickered and failed to charge. The contact stated that the back-up camera was also inoperable. The vehicle was undrivable. An independent mechanic went to the residence to inspect the vehicle and the contact was informed that the media control unit needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 89,586.
Re: the federal safety agency action number: dp19005 - investigation subject : battery management software updates starting with a software update in may 2019, tesla capped the max voltage the high voltage battery would charge to. They claim they did this "out of an abundance of caution" after several non-crash fires happened to these models. Tesla took action to downgrade horsepower and range along with all other aspects of performance through a total voltage cap after claiming to be releasing a fire-safety update, but officially no safety update was released. This change happened while the car was parked in my garage and stationary. Is this car at risk of non-crash fire? Is it safe to park in my garage? Since tesla has refused to answer any of the above questions and only made vague statements implying a safety risk - to the press, not to me - I seek definitive answers from an the federal safety agency investigation.
Starting with a software update in may 2019, tesla capped the max voltage the high voltage battery would charge to. They claim they did this "out of an abundance of caution" after several non-crash fires happened to these models. Tesla took action to downgrade horsepower and range along with all other aspects of performance through a total voltage cap after claiming to be releasing a fire-safety update, but officially no safety update was released. This change happened while the car was parked in my garage and stationary. Https://www.theverge.com/2019/5/16/18627746/tesla-fire-battery-software-update-model-s-x https://jalopnik.com/tesla-is-updating-battery-software-after-a-model-s-catc-1834794877
Driving down the freeway at maximum speed limit (65) needed to remove wallet from back pocket. Unbuckled seat belt why still moving at maximum speed limit. Upon unbuckling seat belt engine immediate shut off and vehicle came to involuntary stop within approximately 5 seconds. Fortunately, the vehicle following was alert and stopped in time to avoid serious rear end accident. Very concerning if this occurs and owners are not notified of the danger we experienced.
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