We were entering our driveway to park the car at the garage As always, I drove towards the end of the driveway to reverse into the garage. I turned the wheel towards the right, pressed the break to stop the car to reverse, car lurched forward and went down the small hill (3-4 feet high) to the neighbors yard and when I pressed the break again the car stopped (after about 15 feet from the driveway). Damages : Car’s bottom hit the ground and all plastic parts came out. Also, some kind of fluid (likely radiator ) started leaking. Also noticed some scratches/damages to the bumpers
2016 Tesla Model S brakes complaints
Page 2 of 3: complaints 11 to 40 of 56, newest first, as owners wrote them.
While driving the vehicle car shutdown and went into park for unknown reasons. The steering wheel became almost impossible to turn. I also experienced the regenerative emergency braking and brakes malfunction. Car rolled off into the street nearly hitting another vehicled parked in front of it. The malfunction was initially reported to Tesla on January 5, 2022. Appointment was made for January 26, 2022, but was later rescheduled for a later date due to the service centers backlogged. This pushed my coverage outside the warranty periord rendering my warranty claim useless. Tesla refused to make repairs for free citing, "vehicle is out of warranty period"
CPU compatibility to existing OS and memory system causing multiple failures during driving with: 1. instrument cluster reset or reboot (temporarily disables all controls related to buttons/knobs on steering wheel and possibly other safety functions), 2. main nav/computer screen reset or reboot (temporarily disables all controls), 3. auto braking activation (cannot be disabled by user) enabled at dangerous and unpredictable times of city traffic, 4. backup camera picture not updating/frozen during backing uo vehicle, creating illusion of: a. not moving when in reverse while driving, b. not showing objects that may be directly behind vehicle when in reverse Manufacturer (Tesla) service ticket opened and closed as “resolved with memory reset” without follow-up if problems still occur
Driving on highway in early rush hour at 80 mph on autopilot (6:35am May 20). Car just full braking as if something in road even though there were no objects on roadway. Truck behind me nearly crashed into the back of me before I could hit accelerator.
Tesla service center refuses to perform recall on my car: - Manufacturer Recall NumberTBD, the federal safety agency Recall Number21V035 - Manufacturer Recall NumberTBD the federal safety agency Recall Number17V-260 - Manufacturer Recall NumberTBDagency Recall NumberTBD - Manufacturer Recall NumberTBD the federal safety agency Recall Number21V-00B
A newer Tesla will come to a complete stop with the one pedal operation, however my older car does not. It will roll through a stop sign or red light. This has been fixed on full self driving cars but should be fixed on single pedal operation cars.
Brakes became 95% unresponsive after a car wash and near 0 degree F weather. This caused a low speed rear-end collision. Some ice build up on calipers, rotors were clean. Unsure of exact cause. Vehicle will be inspected ASAP, but I'm betting we find nothing after the ice dissipates. No warning lights. Contacted Tesla and remote diagnostics revealed no issues.
I was stopped at a red light, left signal on, when the car suddenly accelerated forward through the intersection in an aggressive 0-60 kind of start. I braked safely and was about to execute a U-turn a minute or two later when the car bolted forward again. There was no traffic other than the car behind me at the light, thankfully. There were no warnings or other signals and the car was not operating in AutoPilot. I reported the incident immediately to Tesla and the car is now out of state in their custody while an escalated investigation is conducted. They have, however, told us that the car is safe to drive and that it is not possible for this to have occurred. They also assert that all sudden acceleration cases to date have been related to AutoPilot and all have been driver error.
Sudden unintended acceleration: When pressing the brake on uneven paved roads the vehicle will suddenly accelerate while my foot is on the brakes. This has been an ongoing issue since I received the car and I was told this has to do with regenerative braking but it is definitely a safety issue. There are two commonly visited places on the freeway where this happens to me so I can definitely demonstrate the problem if needed.
While I was driving at highway speed in the left lane of 3-lane i95 north (~11 miles north of florence, south carolina) around 6pm on 1/15/2021, the car suddenly gave a shake and loud noise, and immediately, was out of control and was jerking violently side to side between lanes. I was somehow able to move the unsteerable car across 3-lane traffic and brought it to stop on the right side medium. This happened on a busy highway before mlk long weekend. Thank the many drivers who managed to avoid hitting us, my wife and I miraculously survived this incident but left severely traumatized. The shake and loud noise are like car going over a pothole. However, there was not any pothole on the left lane as I did not see cars in front of me moving like going a pothole. When I was waiting for my tow truck for the next 2 hours, I watched cars passing by and did not see any car moving unusually. Thus, I am certain that there is no pothole on the left lane. I inspected the car on site, I noticed that the driver rear wheel tilted inward. I had the car towed to tesla service center and they confirmed the $3,000+ suspension damage and damages to brake line as a consequence. My tesla ms is exact 4-years old (made in 01/2017) and 60,224 miles driven. To have this early suspension failure during normal driving on highway without any warning is simply unimageable and unacceptable. Though we are very luck to survive this, this suspension failure can easily cause major accidents and have many people killed. After researching online following the incident, I found that this is not a singular incident. There is a recall on tesla s/x suspension in china, too. It is absolutely not acceptable for tesla to issue a recall in china (a country with weak consumer protection laws) but not in USA. I sincerely that the federal safety agency treats this matter seriously to avoid further loss of lives.
My parking brake actuator has failed. Tesla has refused to replace it under the recall. They claim that my car was built one month after the recall ended, and is not impacted. However when asked for the different part#'s they did not provide how they determined my parking brake was not affected. I tried to work with their management and they continue to decline replacement. My car was built in 2016 november. It is highly unlikely that a cut in at the factory occurred that quickly that they didn't use the defective parts during this time.
Please see the attached report I filed on safer car.gove and the letter I wrote to tesla. I have not got response to any of those.. .this problem happened after I had successfully turned the car 90 degree to park headon. The car had to be at a very low speed at that time. Then when I as just a couple of feet from the curb, the car accelerated out of control. If you get the report from tesla, you will find that car could not have accelerated this fast even if I had pressed the accelerator pedal by mistake. Many other drivers have experienced the same problem. It is a serious problem and please don't take it lightly. I asked tesla to give me the report of that time and they did not give. We all feel that tesla has become so mighty that it doesn't care. We depend upon you for our safety. So please do full enquiry.*dt
Tesla mcu (media control unit) has well known and documented emmc chip that will fail on all model s and x cars from 2012 to summer 2018. This was a result of tesla engineering writing their logs to the emmc which has limited number of write cycles, tesla has since resolved where logs are written but the damage has been done. Tesla refuses to accept this mistake and will charge users $1300+ to replace. When this issue occurs the following safety issues happen blinkers do not work. Drive after a 30 second timeout no aeb (advanced emergency braking) no controlling suspension height no manual control of headlight lights no blinker sounds steering mode defaults to some setting (e.g. If I have it set to sport, during reboot of mcu is changes to standard or comfort, not sure but I can feel the steering wheel take less effort to turn than my normal sport mode) no HVAC (heat, cool, vent) no defrosters no seat heaters no steering wheel heaters no radio/streaming no app connectivity to control the car no ability to see the car charge status from app trip a/b profiles user settings homelink bluetooth pairings no rear view camera this issues happening to all models world wide reference this post to see the hundreds of users that are affected by this and force to seek alternative methods of repair that is not tesla approved. At which at any point tesla could remove features from cars for not using one of their approved service centers. Which appointments are over one month out, forcing most users to drive their car in unsafe manors
The main computer panel failed, giving no access to controls, camera, heat and air, auto braking. After the 3rd time of failure the main computer panel stopped working completely. Leaving it unsafe to drive. The vehicle in the first 2 instances failed while driving and a hard reset of the computer fixed the problem. The 3rd time it stopped working upon startup where I had a 100 mile drive home and did have to drive without the use of the main computer screen. I took the vehicle to tesla and had to have the entire module replaced for over $2000.00.
On 1/18/20, I was travelling in my 2016 tesla model s p100d eastward on anderson hill road toward the intersection with purchase street. The stop light was red. I was driving 1mi under the speed limit of 35mph. The outside temperature was around freezing, and a wet snow had begun 5-10min earlier, with minimal accumulation. I know exactly how fast I was going because I had cruise control on. I was not on autopilot. Just cruise control. When the intersection and stop light came into view, I tapped the break to disengage the cruise control, and then depressed the break to slow the car. Nothing happened. The breaks would not engage. And neither did the regenerative breaking. I do not feel that I was skidding or sliding. It simply felt as if the car had no idea I wanted to brake. It was very very strange. In those few seconds it became clear to me there was a good chance I would be dead shortly. As it happens, I was struck broadside by a large suburban travelling northbound on purchase street perhaps 25 miles an hour. Both he and I seem to have emerged relatively unscathed (physically, anyway) thank god. But I want to know what happened to my car. Can you please contact tesla and demand all the information from the cars computers - and their computers at hq - so we can find out??? What happened was extremely dangerous, and could have killed both me nd others. To summarize: brake failure, both manual and degenerative, in 2016 tesla model s caused massive collision with both cars totalled.
There is a pending recall for this VIN. I was delivered this used vehicle by tesla in apr 2019. I asked them to complete the recall at that time. I was told the part is backordered. Several reminders and 9 months later it seems tesla in not interested in addressing this recall.
As usual, I drove tesla to work. My parking spot is a head-in parking spot. To park my car I have to make a 90-degree turn, so I pressed the breaks to slow the car. Just as the car completed the 90-degree turn and I was about to stop the car to complete parking, it accelerated out of control. It jumped the curb in the front and hit bushes about 5-6 feet ahead. The car suffered extensive damage that is estimated to cost about $20,000. I also trust that tesla is committed to making tesla 100% safe to drive. Therefore, it is in both parties' interest to find what exactly happened. Fortunately, tesla keeps track of every movement that every tesla makes. The record can prove beyond doubt what exactly happened. I, therefore, request a complete record of what happened at the time of the incident. This incidence happened between 9:50 am and 10 am est on august 22, 2019. As I was making a 90-degree turn to park, your record would certainly show that I pressed the breaks during the turn. The only way I could have put the car in the high acceleration - that my wife and I noticed - would be that I lifted my feet from the break and instantly pressed very hard on the accelerated paddle. I can't understand how could that be feasible. If the record does not show this precise pattern, than it points to a potential software flaw. Please provide me and the federal safety agency with the complete record of every event that happened with my car on august 22, 2019 between around 9:50 am and 10 am. Some of the most important parameters that are crucial for the analysis of the situation are: what was the lowest speed of the car, at what time that happened, what was the highest acceleration of the car and the time interval between the lowest speed and highest acceleration.*dt
Tesla is offering this VIN for sale on its website, but is in non-compliance with 573.15 (b) 2 as there is no hyperlink on the manufacturer's main united states website. In order to access VIN recall lookups, the user must click 4 levels deep (main -> privacy and legal -> recall -> click here to check if your car is affected by a recall).
Takata recall thank you for taking the time to review this complaint. I am sending it due to two main reasons: 1 - this is the second recall I've received for the same car; 2 - I am having safety issues with my tesla since november 2018. After several e-mails and visiting a center in person, my issue remains unresolved and I am rarely getting any responses. The last time tesla got back to me was in february. ----- core problem: I am having recurring issues with the electrical systems of the car, and they remain after taking it to a service center. The automatic emergency brakes for the car did not work when we had an accident, even though the warning went off. I've checked and the option was turned on. The main issue is that I've been paying for a car/feature that does not work as intended, putting my family's safety at risk. More importantly, I am receiving zero support from tesla. Thanks for the help, and please reach out if you need any additional context.
Reference complaint id #11142878 for more detail. This is additional information regarding the complaint id#11142878. I believe that my vehcile failed to stop in a reasonable distance as found in several drive tests of model s by automotive review sites. Many sites list the braking distance from 60-0mph as about 110 feet. I am certain I was well beyond this distance when I applied my brakes at 57mph, yet the car was unable to stop in time and in fact the antilock brakes kicked in for a large portion of the stop. The driving conditions were dry and temperate at the time of this crash. I have a video available of the incident.
Failure of vehicle to engage automatic emergency braking or apply adaptive cruise control braking in repsonse to a vehicle abruptly stopping ahead. Vehicle had adaptive cruise engaged at 57 MPH on interstate highway and an acc sensitivity of 2. Vehicle forward collision warning did alert. This failure resulted in a rear-end collision with the car ahead.
Tl* the contact owns a 2016 tesla model s. While the vehicle was stationary, the parking brake became loose. The contact stated that the parking brake was able to move around freely prior to engaging the vehicle into gear. Tesla (50 edwards court, burlingame, california 94010, (650) 342-1176) was made aware of the failure, as well as the federal safety agency campaign number: 17v260000 (parking brake) and stated that the oem tires must be re-installed on the vehicle before the recall repair could be performed. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 25,944.
While in reverse backing up to a charge station in a covered parking lot, the car went into sudden acceleration and failed to stop and collided with the charge station and the wall next to it. None of the warning lights or sounds went off either. Although the car has, on several occasions demonstrated its ability to stop short of colliding with obstacles, it failed to react in this instance. Tesla has ignored our repeated requests for providing an explanation or any evaluation of the logs associated with the car, and has blamed the matter on driver error.
On2/20/18 I was driving up my driveway. Upon reaching the top of the driveway, the car suddenly accelerated by itself resulting in the front of the car hitting the concrete wall in front. I informed tesla and they claim that the computer showed that I pressed on the accelerator instead of the break. My answer is that I did not pressed on the accelerator. It just accelerated by itself. Aside from me, I have 4 passengers that can attest to this. I have lived in this place since 1986 and this has never happened. Since I have been driving up my driveway for 32 years, it is so routine for me that it is already ritual for me at almost the same speed and when to pressed on the gas and brake pedals the same way every time. This has not happened to my other cars and as my car insurance will show I have not been involved in car accidents for many years. I have not been shown any evidence except what tesla told me. It is their words versus mine and my 4 other passengers who experienced what actually happened. Case number [xxx] thank you.*dt *js *js ('parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).')
My husband was driving my car, we arrived at the parking lot and as he was pulling into a parking space and coming to a stop, the car suddenly accelerated at high speed, went over the cement bumper for the space, over the one for the space in front and hit a parked saturn in front of us. He is certain that he was braking at the time. We took the car in to tesla who ran a diagnostic. They advised that the throttle went suddenly from 2% to 97% and then the brake was applied, but when I asked for more details about the approach to the parking space, for a copy of the report they said they would not provide it without a subpoena.
Here is a tesla in the junkyard. Https://www.copart.com/lot/40106857/photos the back wheel and suspension has snapped off. The brake hose has been torn off. There is no impact damage to the bodywork and no air-bags have been deployed. The close up photograph (attached to this submission) shows multiple torn off suspension components. Teslas are showing up in the junkyards at alarming rates. Many of then have the same pattern of failure. Please take action immediately. Thank you. Concerned citizen. Full name and contact details supplied. Date of incident is an approximation.
A tesla has just crashed into a garage and then caught fire: http://www.ocregister.com/2017/08/25/tesla-slams-into-lake-forest-garage-severely-damaging-it-and-sparking-a-fire/ pictures (attached) show that a complete wheel and suspension snapped off the car before it charged into the garage. Please investigate.
A brake failure was experienced at roughly 4 pm pdt on july 3, 2017. I had to swerve into the median to prevent rear ending the vehicle in front of me while traveling at roughly 30mph. On the screen in the vehicle a warning was displayed "automatic emergency braking disabled.." I pulled into a business park parking lot and in order to stop there was a tremendous amount of brake pressure required to bring the vehicle to a stop. The car was parked and subsequently towed to my home. About 5 days later the tesla service center in reno towed the car for service. We are awaiting the results.
This is another complaint about the tesla autopilot. Here is a video of an owner using autopilot hands free at high speed on a freeway and inches away from many oncoming cars on an undivided road. Https://www.youtube.com/watch?v=piqyoop5pyc rather than keeping her hands on the wheel she instead gives the wheel a regular tweak every about once a minute but the remainder of the time her hands are nowhere near the wheel. This is just one of many videos showing owners driving in dangerous ways. I believe that these owners have been duped into having misplaced confidence in the autopilot and that the situation has been made worse by tesla using the federal safety agency apparent endorsement of the autopilot. The federal safety agency has stated that tesla autopilot is 40% safer than a human driver based on the number of incidents which resulted in air-bag deployment according to data supplied by tesla. The publication of this finding has caused owners to have high confidence in the autopilot. Might I politely ask - what is the sample size? If the sample size was for example 100 air-bag deployments then that is a rather large number of crashes in proportion to the number of cars on the road. It is also far too low a sample to provide statistically reliable results. Whenever a crash occurs tesla claims that the autopilot was not engaged at the time. This is probably true because the autopilot will disengage if the owner touches the wheel or the brake in the instant before impact. At 3:20 in the video you can see the owner grab the wheel after the autopilot crosses double lines. Please take action to prevent further loss of life.
Takata recall. A serious incident happened to my tesla model s in december 16, 2016 when I applied the brake pedal vehicle failed to stop at parking spot. The vehicle kept running over a concrete barrier and hit a wall which resulted in a significant damage to the vehicle. I called tesla motor customer support immediately after the incident and told them about what happened. Pictures of the crash are uploaded below. Repairing the vehicle damages costed $11,717.85 and over 2 months to fixed plus expenses associated with car rental and towing that beside the inconvenience I went through. After receiving a recall letter regarding the the brake clappers issue last month I sent an email to tesla and I was told to come to tesla service on tuesday 06/20/2017 to check the situation.
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