The main computer panel failed, giving no access to controls, camera, heat and air, auto braking. After the 3rd time of failure the main computer panel stopped working completely. Leaving it unsafe to drive. The vehicle in the first 2 instances failed while driving and a hard reset of the computer fixed the problem. The 3rd time it stopped working upon startup where I had a 100 mile drive home and did have to drive without the use of the main computer screen. I took the vehicle to tesla and had to have the entire module replaced for over $2000.00.
2016 Tesla Model S electrical complaints
Page 6 of 6: complaints 131 to 150 of 150, newest first, as owners wrote them.
Touch screen failure during driving and reverse after upgrading to full self driving computer hardware. Complete loss of screen, rear view camera, audio, climate control and all other features associated with touch screen.
Failure of touchscreen of 2016 tesla model s #128735 (march 2016 build). Was told by tesla mcu (media control unit) needed to be replaced because flash drive was filled. I had the mcu repaired by a 3rd party repair facility specializing in tesla's where the flash drive was replaced with a larger chip. I would hope that owners whom had to have this part replaced either by tesla or 3rd party would be compensated for their out of pocket expenses. I chose 3rd party repair because their fix is permanent, vs tesla whom was going to replace my mcu with the same part, giving it another finite period of time before it fails again. Tesla even admitted to me on the phone that the mcu has a limited life cycle of 3-5 years. I advise the federal safety agency contact [xxx] of gruber motors at 800‑658‑5883 x500 to learn more about why the mcu fails, and how to permanently fix them. Gruber motors is the leading non oem EV repair facility in the USA. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
My car is supposed to charge at a rate of 120kw at the tesla superchargers throughout the country but tesla has throttled my max possible speed to 93kw. They are saying that my battery is defective and has degredated to a point of which it cannot charge at full speeds and the reduction in speed is to ensure my car battery will not become further damaged. This battery charging issue occurred prior to my ownership and I was not told about this when purchasing my used tesla from the tesla website. I requested tesla to repair my battery so I can charge at the full advertised speed but they are declining any repairs and stating that my battery is within the normal operating range and this slow down will only add a few extra minutes to each of my charging sessions. When I'm traveling throughout the country and talking to other owners at the supercharging stations they all are achieving the full charging speed of 120kw or even faster in some cases. My car currently has approx 58000 miles and the battery is still covered under teslas 8 year unlimited mile warranty.
Re: the federal safety agency action number: dp19005 - investigation subject : battery management software updates starting with a software update in may 2019, tesla capped the max voltage the high voltage battery would charge to. They claim they did this "out of an abundance of caution" after several non-crash fires happened to these models. Tesla took action to downgrade horsepower and range along with all other aspects of performance through a total voltage cap after claiming to be releasing a fire-safety update, but officially no safety update was released. This change happened while the car was parked in my garage and stationary.
Tesla pushed over-the-air software updates to my vehicle, which reduced the range the car could travel on a single charge, owners. The software updates, which started in may 2019, were made to fix for batteries that could ignite in non-crash scenarios.
2016 tesla s 90d. Consumer writes in regards to auto summons system malfunction which resulted in vehicle crash. *ld the consumer stated the dealer was notified, but could not determine the failure.
At approximately 3000 miles after buying it brand new, a warning message on the dash stated that the 12v battery needed to be serviced. When I brought it in to the service center, they stated that it had to be replaced.
Takata recall. A serious incident happened to my tesla model s in december 16, 2016 when I applied the brake pedal vehicle failed to stop at parking spot. The vehicle kept running over a concrete barrier and hit a wall which resulted in a significant damage to the vehicle. I called tesla motor customer support immediately after the incident and told them about what happened. Pictures of the crash are uploaded below. Repairing the vehicle damages costed $11,717.85 and over 2 months to fixed plus expenses associated with car rental and towing that beside the inconvenience I went through. After receiving a recall letter regarding the the brake clappers issue last month I sent an email to tesla and I was told to come to tesla service on tuesday 06/20/2017 to check the situation.
Another complaint to draw attention to the dangers of autopilot. Here is a video of a driver in europe driving with autopilot hands free on narrow winding roads with pedestrians cyclists and oncoming traffic: https://www.youtube.com/watch?v=chihrwjddyc none of these road users deserve to have their lives placed at risk. People have already been killed. Please stop this irresponsible experiment.
This is a complaint intended to provide further evidence that teslas are experiencing suspension failures and are catching fire at a much higher rate than most other vehicles. I have attached photographs from the current stock of wrecked teslas at a junkyard in the netherlands so as to further prove the argument that these cars have a major safety problem. Here is a link to the stock of tesla wrecks in just that one junkyard: https://www.proxyparts.com/vehicle-stock/ select tesla from the menu. There are currently over 100 wrecked teslas in american junkyards and probably as many again in overseas junkyards. Recent insurance assessments show that teslas are crashing at double the normal rate for comparable cars. Http://www.iihs.org/iihs/topics/insurance-loss-information select large luxury cars from the drop-down menu. Please investigate the reasons for all of these crashes. Thank you.
Here is a burned out tesla in the junkyard https://www.salvagereseller.com/cars-for-sale/27627757-2016-tesla-model-s-san-diego-ca the car has bio-hazard stickers which indicates that the occupants were probably injured. The pictures show that the front lh upper ball joint has separated and that the wheel has been sliced in half. The drivers air-bag has not deployed so it is unlikely that the suspension damage was caused by a front end collision. There are a great many cases of teslas having suspensions collapse. There are a great many teslas that have caught fire. Please investigate the cause of this accident. Please note that I am not the owner but simply a concerned citizen. The date of the crash and the extent of injuries is an educated guess.
This is a complaint about the power assisted steering in the tesla model s and it also applies to the model x. There have been multiple reports on the tesla forums of owners having a failure pf the power assistance caused by a broken wire or loose connection. Tesla seems to be aware of the problem but is waiting for failures to occur rather than fixing the problem. This failure is even more dangerous if the car is on autopilot. The steering becomes extremely stiff and requires brute force. If the user has just one hand loosely on the wheel as is often the case then it is easy to lose control completely. Here are links to threads discussing the problem and also clips of the relevant sections are attached as files. Please investigate. Https://teslamotorsclub.com/tmc/threads/steering-assist-reduced.91280/ https://teslamotorsclub.com/tmc/threads/steering-assist-reduced.78242/ https://teslamotorsclub.com/tmc/threads/steering-assist-reduced.78242/page-2
This is a complaint about the tesla autopilot. Here is a thread in which the original poster and many other drivers complain that the autopilot is extremely dangerous: https://teslamotorsclub.com/tmc/threads/autopilot-2-0-is-dangerous.89985/ the owner states - 1) when I turn on ap 2.0 while driving on a highway the car swerves like a bloody drunk person sometimes veering so close to the vehicles in adjacent lanes that I have no option but to take over. Its just friggin dangerous? 2) at other instances the car chooses to slam on the brakes while going on curves at highway speeds. Like without any rhyme or reason it'll literally brake so hard for a second that it's enough to make an un-belted passenger fly out of the windscreen. 3) at certain occasions I have experienced that going under bridges and overpasses it momentarily again slams the brakes. Like what the heck tesla? What the heck!? *** it seems bizarre that the owner would not file a complaint and that posters are defending this crazy experiment. Please investigate
I would like to report another example of the tesla autopilot causing a near accident that could easily have claimed many lives. Here is a new thread on a tesla forum: https://teslamotorsclub.com/tmc/threads/scary-experience-with-ap2-0-autosteer-on-the-highway.89874/ the owner will almost certainly not be reporting this to the federal safety agency himself because tesla have assured him that all is well. Other forum posters are telling him that autopilot just needs more time to learn. Please act now before lives are lost due to this reckless experiment. Snip: hello, I have a 60d with ap2- I tried using autosteer on the highway last monday (3 days after the update was released to my car), and had one of the worst/scariest experiences I've ever had while driving. I was driving on a major highway at ~75mph. Turned on autosteer and was driving along (with my hands on the steering wheel) when I noticed it wasn't taking a left curve/turn on the road and drifting into the adjacent lane. So I engaged the steering wheel to deactivate autosteer and to make the turn myself. As soon as I did this, all hell broke loose. Basically the steering wheel jerked all the way to the left, veering me inches from the barrier- and then as I tried to straighten the wheel it jerked me all the way to the right, across 3 lanes of traffic...and then back let to the barrier, back across traffic, and again 5 or 6 times. Of course I called tesla immediately and this is what I was told: 1) the car is not able to make that turn (a pretty mild curve) at 80mph- known issue with ap2. 2) the car functioned normally after that- any/all events following disengagement of the autosteer were due to "driver input/error"
I purchased the tesla model s on 10/17 with 'autopilot' hardware and features I've consistently used autopilot on the highway during the first month I've had the vehicle. The autopilot feature uses cameras and sensors to maintain speed and lane and avoid collisions. This car also features anti-collision features that are supposed to engage even when autopilot is not engaged, to detect both an object in front of the car and brake, as well as detect objects on either side that the car may be headed to collide with and swerve away. This features were all enabled at time of the accident. At the time of accident, I had autopilot engaged for approx 10 minutes prior to accident. I was still watching the road but periodically looking at my phone as well. Before the accident I had looked down at my phone for a period of time I'm not sure about. I didn't think it was longer than a few seconds, but I can't be certain. When I looked up the semi was merging in front of me. I would guess that the semi's trailer was perhaps 3-4 feet in my line, and I was maybe 50-100 feet away. So it was less than 1 second prior to impact. It was so quick there was no time for me to even hit the brake and the car was not braking or swerving to avoid collision either. Essentially, the auto pilot drove me right into the left rear of a semi tractor trailer at 70 MPH and the sensors/cameras for some reason did not detect this collision.
I received the car about a month ago and the front dashboard console that is a screen in front of the wheel reboots randomly when I am driving..I have to re start the whole system everytime to get it working and tell me the speedetails and other useful information... Tesla says that they don't know what the issue is and can't come to a conclusion on how you fix it.
Here is another burned out tesla in the salvage yard https://www.copart.com/lot/34875876/photos?resultindex=14&totalrecords=21&backto=%2flotsearchresults%2f%3ffree%3dtrue&query=tesla&query=tesla&displaystr=search%20results tesla claims the fire problem has been cured by the addition of a titanium shield. So why are there so many burned out teslas in the junkyards?
The ?stalling? Problem happened to my model s since I started to drive the new car in 03/16. I got kicked from ?d?/?r? To ?p? At beginning stage when I start to press the accelerator, around 50% of the time when I started or changed my sitting position. The problem would stop after I adjust my sitting position/posture several times. I reported to tesla roadside service several times in 04/16. There was no solution on-line, I have never got any follow up from tesla as promised. I took my car to sales agent [xxx] in bethesda, md. He could not solve my problem, suggested to go to service shop in rockville, md. The stalling problem becomes a hazardous issue when it happened on the road, especially in slopped busy intersections. On 05/13/16, I took my car to service shop in rockville md. The engineers check out system & records. They verified stalling happened in that morning, & claim there was nothing wrong with car/system. The problem was ?nobody was sitting on the driving seat? When stalling happened. They want me to keep records. It was stupid ignorance & irresponsibility. On 06/11/16, I sent complaint to servicehelpna [email protected] I got response the next day, kick me back to where I came from: [xxx], ?. I am sorry you have had this experience with your vehicle. The best person to address this, get it resolved, and escalate the issue if necessary, would be the local service manager. I have reached out to them and asked them to look into this issue on your behalf and have their team follow up with you. ? Ivanחנ bergman | technical support specialist it is 06/17/16. I have received nothing from tesla. The stalling problem persists. Instead of keeping being kicked around by tesla, I bring my complaint to the federal safety agency [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Tl* the contact owns a 2016 tesla model s. The contact stated that the vehicle failed to start and the low 12-volt battery warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the battery pack was not in sync and needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 5,500.
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