Rear left control arm failed while driving causing loss of steering and suspension
2016 Tesla Model S: loss of power steering
9 of the 652 complaints about the 2016 Tesla Model S describe loss of power steering.
- owner complaints
- 9
- of this car's complaints
- 1%
- recalls
- 3
Loss of power steering by model year
What owners say
While driving on the highway at maximum speed limit, I had a series of error messages that covered the complete screen. At the same time, my MPH dropped to zero although I was traveling probably 70 miles per hour. I had no control over the vehicle, no steering, I had no brakes. There was no way to control the car. Fortunately, I was traveling in a low populated area of the [XXX] between Los Angeles and Las Vegas in the far right lane, as I was preparing to exit less than a mile to a Super Charger Station. I was able to get off that exit but since the odometer had a 0 reading, I had no idea what speed I was still traveling at. When I reached the end of the freeway exit, I was unable to stop the vehicle at the stop sign, running it while attempting with all of my strength to veer to the right on to a desolate road. The only thing that saved the car from running the stop sign at what I can only guess would have been 60 mph was a slight incline in the off ramp which slowed the car to about half that when I managed to make the turn. From there, I coasted to a rolling stop about 200 ft from exit, half on shoulder, half stilI on road. I was not able to put the car in park nor see what gear the car was in due to the flashing warnings blocking the display screen. I could not use the hazard lights, the gear shift, power off, open glove box, turn off display, open trunk, as if it was in D. Once exited, no way to get back in the car. Tesla ER Service only able to tow next A.M. to nearest S C, 85 miles at my expense. Sat in car as getting dark, cold along desolate road with no services, until my ride could get me over 4 hrs or stay in car overnight with temps of 20°. After 2 days at Tesla, told steering rack failed, $4,900. Any other time, I would have plowed into the car in front of me at 70mph with no way to stop or steer away. Only prevented by the empty freeway I just happened to be traveling. Tesla claims to have no idea why this part failed at this low mileage. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMAT
Power steering failed suddenly and without any alert on the dashboard. I called Tesla support & they said this is a known problem for which the immediate but only short term fix is to fully power off the car, wait at least 2 minutes & then restart the car. They advised me to do this and then drive the car to a Tesla service center for analysis and repair.
Steering became progressively stiffer over the course of a few days as the steering wheel turned to about 15 degrees. Turning the wheels became erratic, almost causing me to lose control on the highway when changing lanes and entering or exiting the freeway. It felt like there was no power steering. I felt it was unsafe to drive and putting me and others at risk of an accident. I had the car towed to the Tesla dealership and the STEERING I-SHAFT LINK LOWER (1060802-00-B) was replaced. It was completely rusted and stiff. There was no evidence of any lubricant on it. The dealership told me that this was a known issue and said they had replaced it with an improved part that would not fail again. A search for "STEERING I-SHAFT LINK" on the Tesla Motors Club forum (Teslamotorsclub.com) reveals that numerous other Model S cars have had the same problem.
Update to complaint # 11418220 May 22nd 2021: I stopped the vehicle to make a turn. The steering wheel locked up and was not able to drive the car. I contacted Tesla, I was instructed to reset the computer. However this did not resolve the steering issue. I was then instructed to completely do a power shut down using the LCD control panel. This resolved the issue. It took several minutes to regain control of the steering and I was able to drive to a safe location. I am very concerned about the loss of steering and the vehicle requiring computer reset and power shut down before being able to safely drive the vehicle. I am also concerned that this issue may arise while the vehicle is in motion. May 25, 2021 Tesla service department informed me that they were not able to find any issues with steering. I insisted that they look at the vehicle logs to identify the root cause. After further investiagation they informed me that they have located a "loose wire". I am concerned that "loose wire" may be indicative of a larger safety issue.
I stopped the vehicle to make a turn. The steering wheel locked up and was not able to drive the car. I contacted Tesla, I was instructed to reset the computer. However this did not resolve the steering issue. I was then instructed to completely do a power shut down using the LCD control panel. This resolved the issue. It took several minutes to regain control of the steering and I was able to drive to a safe location. I am very concerned about the loss of steering and the vehicle requiring computer reset and power shut down before being able to safely drive the vehicle. I am also concerned that this issue may arise while the vehicle is in motion.
Tesla mcu (media control unit) has well known and documented emmc chip that will fail on all model s and x cars from 2012 to summer 2018. This was a result of tesla engineering writing their logs to the emmc which has limited number of write cycles, tesla has since resolved where logs are written but the damage has been done. Tesla refuses to accept this mistake and will charge users $1300+ to replace. When this issue occurs the following safety issues happen blinkers do not work. Drive after a 30 second timeout no aeb (advanced emergency braking) no controlling suspension height no manual control of headlight lights no blinker sounds steering mode defaults to some setting (e.g. If I have it set to sport, during reboot of mcu is changes to standard or comfort, not sure but I can feel the steering wheel take less effort to turn than my normal sport mode) no HVAC (heat, cool, vent) no defrosters no seat heaters no steering wheel heaters no radio/streaming no app connectivity to control the car no ability to see the car charge status from app trip a/b profiles user settings homelink bluetooth pairings no rear view camera this issues happening to all models world wide reference this post to see the hundreds of users that are affected by this and force to seek alternative methods of repair that is not tesla approved. At which at any point tesla could remove features from cars for not using one of their approved service centers. Which appointments are over one month out, forcing most users to drive their car in unsafe manors
The vehicle was in service for warranty issue. Tesla burbank service center denied to done the recall. Regarding to them, the recall is unnecessary and did not need to be done until raining. However, this recall is in needed for the power steering gear assist motor may move, causing the transmission belt to slip, and result in reduced or lost power steering assist.
I had my wheel turned and I put the car in park, then I swiped my card to get into my parking garage. After I put the car back into drive my power steering assist failed and it was extremely difficult to turn the steering wheel. There have been multiple reports on power steering assist failures on the tesla forum while making turns.
Service bulletins that may apply
Related recalls
Steering: automated/adaptive steering
- What is wrong
- Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
- Risk
- FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.
- Remedy
- Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 15, 2023. Owners may contact Tesla customer service at 1‑877‑798‑3752. Tesla's number for this recall is SB-23-00-001.
Recall number 23V085000 · Recall details
Steering: automated/adaptive steering
- What is wrong
- Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
- Risk
- Failing to stop at a stop sign can increase the risk of a crash.
- Remedy
- Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Tesla customer service at 1‑877‑798‑3752. Tesla's number for this recall is SB-22-00-001.
Recall number 22V037000 · Recall details
Steering: electric power assist system
- What is wrong
- Tesla, Inc. (Tesla) is recalling certain 2012-2016 Tesla Model S vehicles equipped with Bosch steering racks. The aluminum bolts that attach the power steering gear assist motor to the gear housing may corrode and fracture causing a reduction or complete loss of power steering assist.
- Risk
- Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
- Remedy
- Tesla will notify owners, and Tesla Service Centers will replace the steering gear mounting bolts and add a corrosion-preventative sealer, free of charge. The recall began May 7, 2019. Owners may contact Tesla customer service at 1‑877‑798‑3752. Tesla's number for this recall is SB-18-32-002.
Recall number 18V204000 · Recall details
Questions about the 2016 Tesla Model S power steering loss
Is loss of power steering a common problem on the 2016 Tesla Model S?
9 of 652 owner complaints about the 2016 Tesla Model S (1%) mention loss of power steering. The model year with the most reports is 2016.
Is there a recall or service bulletin for this on the 2016 Tesla Model S?
There are 3 recalls and 5 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2016 Tesla Model S
Backup camera 66Ball joint 48Screen failure 34Headlights 26Sudden acceleration 25Adaptive cruise 16Grinding brakes 15Door locks 13Jerking 10Loss of power 8No deployment 7Overheating 7Engine failure 5Harsh shifting 5Lane assist 5Shudder 5Stalling 5
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