The main display screen freezes and locks up which requires me to perform a reset on the main computer in my tesla model s.
2017 Tesla Model S electrical complaints
Page 5 of 5: complaints 101 to 114 of 114, newest first, as owners wrote them.
Vehicle computer fails repeatedly over and over, hundreds of times since purchasing the car and tesla refuses to do anything about it. The primary display that indicates my speed, indicators etc does not work at intermittent times, I at other times can not control or function lights, turn indicators, or basic functions other than acceleration and braking / turning. This has been to service many times and each time they say they won't do anything to help. Often times the cruise control won't work, and since the display won't function or freezes completely ' I cannot use radio, navigation, etc. There have been several instances where my vehicle will not even turn on, or will take 20 minutes to 'boot' up. There have also been major issues where the vehicle will not accept a charge at all. Additionally, the vehicle states a range of 299 miles per charge, and after exemplary usage, I only get approx 265 miles per charge now which is well beyond average degradation for an EV.
My car's mcu (media control unit touchscreen) is near death and 900 miles from being out of warranty. The screen went black on me for an entire day before coming back and constantly freezes and needs reboots. During this time, I lost ability to turn on and off the headlights, must rely on auto. Lost ability to control the HVAC and defrost. Lost ability to adjust air suspension. Lost ability to use backup camera.
The mobile control unit (mcu) screen will randomly reboot, shut down, or freeze. Happens randomly at any time, regardless if the vehicle is stationary or moving. This impairs critical safety functions such as defogger, backup camera, and all other electrical controls (ex. Hvac).
Mcu does not function as it should all the time. Dashboard gauges have turned off while vehicle was in motion disrupting normal and intended operation.
Computer screen has yellow border. Also, sometimes the back up camera doesn't work, especially if I back up, stop and shift to neutral and back up again. I almost always have to put the shifter into d or r two to four times before it engages coming from neutral. There is a clunking noise when I cross an expansion strip in the road, or a minor bump at over 25-30 MPH. Tesla can't find the problem. I am concerned that it may be in the suspension.
Main center screen (referred to as mcu1) quit working after I drove home from work one evening. The car was still drive-able and charge-able, but audio/safety chimes no longer worked because those are powered by the mcu1 which died. The car was approximately 2.75 years old with about 89,000 miles on odometer when this happened. It was out of warranty to fix this issue.
My main screen would completely go black randomly and when that happens my instrument cluster in front of me would also go black and as a result I can't see how fast I'm going or my blind spots or anything really. It's the mcu that continues to have this problem and tesla won't replace it.
The mcu in my car simply stopped working. I could drive it but had no speedometer, no signals, nothing that is critical to driving safely. It would not start consistently and I was afraid it would stop in the middle of the highway on my way home. The mcu is the central computer in the car that controls everything.
I have reached out to tesla 3 times to fix a sudden unintended acceleration issue. 11 days after I reported the issue and they told me my car was ok to drive I got into a accident. It took tesla 5 months to give back the reports of the crash in which they said it was my fault. I have lost trust in the company and have seen that 127 other people have been affected by the same issue according to cnn please take care of this issue. Any tesla owner is a pioneer of a future creation. After the accident they told me autopilot is on beta mode its not perfect yet. They should not allow public to use a hazardous software. Also tesla employees were very negligent. I almost died in this accident with my father and the manager had no idea of my case even after my car was given to me and they said it was ok to drive. I got into a accident 11 days after they ok'd my car please help as I am frustrated and do not know what to do anymore or who to get to fix my car. I have documentation of addressing sudden intended acceleration to tesla multiple times. Thank you
Model s has lost range compared to what was advertised. Also many problems with ball joints that can cause difficult steering
On saturday 5/11/2019 around 12:45pm while I was driving on the highway the car suddenly made a loud sound then the car shut down in the middle of the highway leaving me stuck. The car would not go into gear. The car display an error on the center console "unable to drive, please proceed to safety" (something like this) I did not take a photo since I was concerned about being rear ended. I had to call 911 to stop all traffic so the car could be pushed off the highway. As we were about to push the car it started working again. I will be taking the car into tesla service so they can try to determine why this occurred. This could have caused a major accident to myself and others if this happened during non rush hour traffic.
2017 tesla model s started to accelerate on its own over 100 MPH, when traveling on highway around 70 MPH, without autopilot engaged. As soon as it started to accelerate, the car took control over the steering wheel and drove into the guardrail on the left of the lane, then quickly steered to the right lanes and steered to the left again. Slammed on the brake but did not work at all, and steering wheel did not respond. The car completely took control over traveling over 100 MPH going zig-zag on three lane highway, finally came to a stop after hitting number of trees in the woods on the right side of the highway. The car is completely totaled.
Tesla model s 2017 sudden unintended acceleration- 1/18/2018, morning 9:05 am. I was pulling in to my office parking spot where I parked for 6 years, I let the car slow to roll closer in front of the curb. All of a sudden the car accelerated, got on the curb, hit the office building. The car was still going until I applied the brake. The acceleration point was right before the curb, measuring from the point to the wall is only 7 feet. Tesla said I was on the pedal for a second long, I applied pedal from 0-18%, and quickly applied the brake. If I applied the pedal, I would not be able to apply my brake in a split second. Tesla refused to provide the force given to the pedal and any telegraphy. Tesla said they will not be responsible for any damage and said it is driver's error. I told my car was only 6 week new, I no longer feel safe to drive this vehicle, I request to return the car. Tesla refused. Tesla claimed there is no parts failure and refused to do any failure analysis without even looking at the car and accident pictures. Consumer fighting with odds?-- when insurance company sent tow truck driver on the next day(1/19/2018), the driver said my car was the second brand new model s he towed in the same week with the same issue. The other lady ran thru her drywall and got in her laundry room while parking, same situation- while letting the car "slow", roll itself. Given tesla has manufactured close to 200,000 cars, launched 5 years since 2012, divided by 52 weeks a year, the odd is pretty high for the same issue---0.7%. At a total of 1400 tesla cars out there, these 1400 cars are acting as ticking bomb for the design failure causing sua. I believe this issue requires the federal safety agency or federal regulation to take a look.
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