Vehicle will routinely reboot while driving. During this time the turn signals, speed information and other vehicle information is not available while driving.
2018 Tesla Model S acceleration complaints
Page 2 of 2: complaints 11 to 28 of 28, newest first, as owners wrote them.
This incident happened some time ago but I read recently about complaints related to "phantom braking" which I also experienced. I was driving on the highway at speed with my cruise control activated. There was no traffic close in front of me, but a large semi was in the lane to my right. This vehicle triggered sharp braking of my car. It was very scary, but I immediately overroad the braking to avoid being hit by a vehicle behind me. I have never used my cruise control since that incident.
Driving on a freeway at 75mph with autopilot turned on, the car suddenly braked, requiring manual intervention to accelerate to intended speed. After this the car continued as normal. There was no visible obstruction. Fortunately I have had this happen while a vehicle has not been behind me otherwise there is a possiblity of a crash.
While driving on the expressway, cruise control was engaged at 65-70 MPH for 3-5 minutes, until suddenly, the car slowed down all by itself to around 50mph with vibration and jerking. The brake was not depressed at all. No other cars were in front of me or around me at the time of incident
As I was turning right into a parking space going at a very slow speed, the tesla suddenly accelerated to full speed. I did not press the gas or commit any other user error. I tried to apply the brake. However, because of this sudden unintended acceleration, I crashed into the building in front of me.
Tl* the contact owns a 2018 tesla model s. The contact stated that while driving at very slow speed and parking, the vehicle suddenly experienced unintended acceleration causing the driver to lose control of the steering and crash into a transformer. No injuries were reported. A police report was taken at the scene. The vehicle was towed away. The cause of the failure was not determined. The local dealer tesla of honolulu (1450 ala moana blvd, honolulu hi) was notified of the failure. The contact stated that after the vehicle was repaired the same failure had occurred while parking causing the driver to lose control of the vehicle and crash into a concrete wall. During the crash the driver sustained a chest injury due to the air bag deploying which required medical treatment. No police report was taken. The vehicle was towed away. The cause of the failure was not determined. The contact also stated that while driving the instrument display pad had suddenly blacked out on multiple occasions and the doors had failed to open on several occasions. The cause of the failures were not determined. The failure mileage was 7,410. Owner is extremely scared to drive again. Car is sitting in the garage. Worried about anyone driving the car may get into a fatal accident.*dt
The car software has been modified and appears to be compromised. Settings related to safety and autopilot have been unstable. Driver profile does not work properly. Factory reset performed by tesla paramus and by switching email account doesn't not remove the malware. Personal data and malfunctioning of the car continue despite several complaints to tesla.
As I was parking the car, the car suddenly accelerated without warning, went over the curb and hit a tree at high speed. The air bags deployed during the crash and the front of the car was badly damaged. I smelt smoke in the car after the accident. We got off the car immediately afraid of the battery going into flames. The car had to be towed away. This was such an unusual event and a freaky accident as the car accelerated as I was parking it. The car came to a stop before it accelerated at high speed and I lost control of the car. It must be an error in the car's technology.
I was pulling into a parking spot in a place I park on many occasions, had my foot off the accelerator, to put on the brake, and the car suddenly accelerated, went up over the curb, and almost down an embankment. I was able to stop the car before that happened.
I was using the autosummon on my tesla. I had used the car to park itself so figured that it would be safe to try. Car was close to a wall. Car immediately moved forward and hit the wall. There was no time to stop it as it turned immediately.
I was at a parking lot and I was making my way into a slot when I first had to reverse them when I changed the gear the drive and released the breaks to move forward into the slot I suddenly accelerated and had to press on the breaks harder than ever because I thought at first I was releasing it too fast. But eventually I screeched into a full stop and avoided hitting the cars parked and worse going over the street onto incoming traffic. I noticed tire marks that my breaking had made at the lot.
Tl* the contact owns a 2018 tesla model s. The contact stated while shifting into park, the vehicle suddenly accelerated forward and impacted into the wall of a building. The front of the vehicle was damaged as well as the building causing its electric to shut off. No warning light was illuminated. The contact was asked about the air bag deployment and confirmed that the air bags did not deploy. The contact did not sustained any injuries or seek medical attention. It was unknown if a police report was filed. The vehicle was drivable after the impact. The contact stated she contacted her insurance company and had the cosmetic repairs performed at an approximate $5,000 repair cost. The manufacturer and dealer had not been informed of failure. The failure mileage was 12,000.
I drove to work on may 2, 2019, and was trying to park in my allotted parking stall on the 3rd level of my office parking garage. My parking stall was along the outer edge of the garage and the only barrier to the outside was a set of three (about " diameter) cables strung between outside columns of the garage, besides a thin perforated corrugated metal sheet outside the cables, acting as a rain stop. I was trying to slowly turn right from the parking aisle to park between two pickup trucks on either side of my stall. When I had turned partway into my stall, my tesla suddenly accelerated into my parking stall at high speed, hit the outside cables, rebounded backwards and stopped about 10 feet from the outside cables. The cables saved me from plunging 3 floors down from the garage. There was extensive damage to the hood and front portions of my tesla. There was also some damage to the metal corrugated sheets outside the cables and a slight dent on the corner of the vehicle parked to my right. I have been parking in my office parking stall for about the past six months without any issue like this. I want to know why my car accelerated like that without warning and why the collision warning system was not triggered by the outside corrugated metal sheet. Also, there was an issue with my tesla the previous evening. When I tried to start my tesla after work, I got the 'systems are powering..' message on the screen and my car would not start even after a long wait. Then, I had to google to find a way to reboot the car computer, by pressing two buttons on the steering wheel. On the day of the accident, I used the intermittent rain sensing wipers for the first time, as there was a light rain. My car is still in the body shop waiting for some back ordered parts. I have asked tesla to do a diagnostics to see if there were any software bugs in the system.
The car unintended accelerated when I pulled into garage and wait for garage door open. The sudden acceleration is totally out of control, even my foot firmly step on the break pedal. The accelerated car went through the garage door towards right, and hit and lift the other parked SUV inside the garage. The speed and force push the SUV towards the back of garage wall, and totally damaged the part of my garage.
Tl* the contact owns a 2018 tesla model s. While attempting to make a left turn from a parking space, the vehicle accelerated backwards in a tight circle. The vehicle struck some trees on the passenger side and crashed into another vehicle that was parallel parked on the same street. There was no warning indicator illuminated. A police report was filed. There were no injuries. The vehicle was damaged and towed to a tow yard. The contact called the manufacturer and was connected to tesla roadside assistance. The contact requested the dealer. Tesla (831‑264‑6896, located at 1901 del monte blvd, seaside, ca 93955) was notified, but did not assist. The contact did not know if the vehicle was totaled. The cause of the failure was not determined. The failure mileage was 4,757.
Car was stopped prior to entering car garage. Car suddenly reversed then sped up autonomously and crashed into the home. Suspect car electronics compromised and endangered driver. Requesting investigation if car defect vs user error. Thank you !
Tl* the contact owns a 2018 tesla model s. While approaching a red light, the speed increased and the vehicle failed to respond when the brake pedal was depressed. The vehicle drove through the traffic light and crashed into a vehicle that was making a left turn. The front driver's air bag and knee air bags deployed. The front driver's side curtain air bags had not deployed. The driver sustained shoulder and back injuries that required medical attention. A police report was filed. The insurance company towed the vehicle to a collision repair facility. The dealer (san diego miramar tesla, 9250 trade pl, san diego, ca 92121, (858) 271-5100) was notified of the crash and the contact was waiting for feedback from the insurance company. The dealer and the manufacturer were waiting to retrieve the information from the electronic data recorder to investigate the cause of the failure. The approximate failure mileage was 49. *bf
Tl* the contact owns a 2018 tesla model s. While attempting to park the vehicle, it independently accelerated and crashed into a wall. The air bags deployed. A police report was not filed. The contact sought medical attention ten days later for a sternal fracture. The tesla buena park dealer (6692 auto center dr., buena park, ca 90621, (714) 735-5696) was contacted and the vehicle was towed to a tesla approved facility to be diagnosed. The contact was informed that the on board diagnostic testing reported that the accelerator pedal was depressed at the time of the crash. The contact was also informed that the automated features, including the cruise control were unable to have induced the accelerated response. The vehicle was not repaired. The manufacturer was also notified of the failure. The approximate failure mileage was 214.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2018 Tesla Model S?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history