Control arm disconnected while backing out of garage. There appear to be at least 5 other related complaints. If this had happened at high speed, the car would have been totaled.
2016 Tesla Model X suspension complaints
Page 5 of 6: complaints 101 to 130 of 151, newest first, as owners wrote them.
Front right side (passenger) wheel dislodged from suspension arm.it happened while I was reversing from a parking.
Here is a model x in the junkyard. Https://www.copart.com/lot/42227508 it has not been in a collision. No air-bags have deployed. The back suspension has fallen to bits causing the wheel to go all whompy. The wheel itself is undamaged but the tire has been worn right down to the canvas because it was rubbing against the wheel well before the suspension finally snapped causing the wheel to burst outwards . These suspensions are ridiculously weak because they are made from sliced extruded aluminum which has about as much strength as cheese. This could easily have resulted in a fatal crash. Please investigate. Thank you. Vexed citizen. I am not the owner. Date of incident is an approximation.
Here is a model x in the junkyard. Https://www.copart.com/lot/25385958 it has not been in a collision. No air-bags have deployed. There is no damage to the bodywork. The front rh steering knuckle has cracked in half. This is a clear indication of a manufacturing defect. The cast aluminium knuckle has a brittle fracture caused by a casting defect. The design of tesla suspension parts is extremely weak. The company has a track record of covering up defects and slapping non disclosure agreements on customers. Teslas have been involved in many fatal accidents and there is a high probability that many of those crashes were caused by mechanical failure. Please investigate. Thank you. Concerned citizen.
Here is a model x in the junkyard: https://www.iaai.com/vehicle?itemid=27618876&rownumber=11&loadrecent=true the back lh wheel has gone totally whompy. The tread appears to be worn down suggesting that the car drove for some distance with a damaged suspension causing the tire to rub against the bodywork until the suspension finally fell to bits. I have searched the junkyards for other brands of cars that are afflicted by as much whompiness as teslas but I cannot find any examples. Please be so kind as to investigate this phenomenon. Thank you. Concerned citizen.
Here is a tesla model x in the junkyard: https://www.copart.com/lot/25589048 the front rh wheel is jammed back in the wheel arch and yet there is no collision damage forward of the wheel. Even the headlight glass is intact. The driver's airbag has not gone off just the side curtain air-bags. The side impact probably happened after the driver lost control when the wheel went whompy. Please investigate. Concerned citizen etc.
Here is a model x in the junkyard. It does not appear to have been in a collision, air-bags have not deployed and there is very little damage to any of the body panels. The suspension has collapsed. The front rh suspension has totally fallen apart. The top ball joint has popped apart. This ball joint is much too flimsy for a car of this weight and performance. This car is less than a year old so the failure can not be blamed on poor maintenance or excessive mileage. Please investigate the reason why so many low mileage near new teslas are having suspension failures. Thank you. Concerned citizen.
Here is a model x in the junkyard: https://www.iaai.com/vehicle?itemid=26864884&rownumber=11&loadrecent=true it has not been in a collision. The air-bags have not deployed. There is no impact damage. The suspension on the lh side has collapsed causing damage to the bodywork around the wheel arches. This same failure of suspension collapse is happening repeatedly to tesla cars. It is very concerning that instead of remedying the problem and repairing these lightly damaged vehicles they are instead being auctioned off as salvage vehicles. Normally an expensive car like this which has suffered only minor damage would be repaired. It would appear that tesla is scared that a repaired vehicle would probably fail again and that they would be held responsible. Please launch a full investigation into the cause of these failures. Thank you. Concerned citizen.
Here is a model x in the junkyard: https://www.iaai.com/vehicle?itemid=26856901&rownumber=55&loadrecent=true suspension has collapsed on all four wheels causing the wheels to jam up into the wheel wells and damaging the bodywork around the wheel wells. No air-bags have deployed. There is no collision damage. This is yet another example of tesla suspension collapse caused by bad design, shoddy construction, and gimmicky software control of every function in the car right down to the ridiculous door handles. Please take this dangerous toy away from its owners before more people get killed. Thank you. Very concerned citizen.
Here is a model x in the junkyard: https://www.iaai.com/vehicle?itemid=26579014&rownumber=61&loadrecent=true&isnext=true no air-bags have been deployed and there is no sign of any collision damage. The back lh suspension has completely snapped off. If this had been caused by a violent sideways collision with another vehicle or with a curb then the side curtrain air-bag would have been deployed. This looks like another case of spontaneous snap-off suspension. The motor of this car produces so much torque that if a brake caliper on that wheel malfunctioned the torque could easily rip off those fragile alloy components. This is not a one off occurrence. There have been dozens of similar cases. Please investigate. Thank you. Concerned citizen acting in the public interest. Date of incident is an approximation based on date of vehicle arriving in the junkyard.
Urgent. Here is a tesla owner that has just posted a complaint about a snapped ball-joint on his near new model x: https://teslamotorsclub.com/tmc/threads/ball-joint-separation.101036/ snip**texlasx, 6 minutes ago new my wife was driving our 2016 model x today when she heard a snap. Her steering wheel pulled and she struggled to control the car at about 40mph. She was able to stop in three lanes of traffic but was pretty shook up. She contacted tesla and they towed the car to a service center. They informed her that one of the links fractured causing the ball joint to separate. We have the fractured link (police found it in the street). The car only has about 10,000 miles on it, so seems unlikely to be a wear-and-tear issue. Has anyone experienced this failure on their car?** the photograph is attached. These failures are occurring over and over. The alloy parts are too weak for the purpose. Cast alloy is not a good material to use. The eye-hole walls are too thin and the cast alloy is too brittle. I cannot understand why the federal safety agency has not taken action over these lethal defects. Please do not delay any longer. These cars should be recalled for inspection and remedy of these defects. Concerned citizen.
Here is another tesla in the junkyard: https://www.copart.com/lot/38498547 it has bio-hazard stickers indicating that occupants were injured. The front top ball joint has separated from its socket. Both lower ball joint stems have snapped. These are steel components that are stronger than the alloy parts they are attached to. Something is very wrong if the ball and socket can pop apart like this even if it did happen after the crash. The wheel has been sliced in half as if it was mounted on a lathe and a cutting tool forced into the rim. It looks highly probable that the wheel was sliced in half whilst it was still rotating and that almost certainly happened before the crash. There is no other make of car in which near new cars are showing up in the junkyards with broken suspensions and sliced wheels at anywhere near the frequency that tesla cars do. Please investigate the reasons for all these failures. Thank you. Please note that I am filing these reports as a concerned citizen. I am not a tesla owner and I am making these reports because I believe there is a clear pattern of repeated failures in the tesla suspensions. Date of crash is an approximation.
Here is another tesla model x in the junkyard. Https://www.copart.com/lot/36354887/photos the front wheel wheel is hanging out sideways. The top ball joint has popped apart. As I understand it is the job of the federal safety agency is to detect defect trends and if there appears to be a pattern of failure with a particular car then it should take action to avoid endangering the public. You don't need to be a rocket scientist to see that tesla suspensions are falling apart at an excessive rate. Please investigate. Concerned citizen etc. Etc.
Here is another model x in the junkyard. Https://www.copart.com/lot/42424867/photos the suspension has collapsed. The front wheel is jammed up in the wheel well. The lh back wheel has gone totally whompy and is leaning over at 45 degrees. No air-bags have deployed. This same failure has been reported on teslas dozens of times. A photograph of a broken camber link from another tesla is also submitted. This link is simply too weak for such a heavy and powerful car. Please investigate. Concerned citizen etc. Date of incident is an approximation.
Here is a tesla model x in the junkyard: https://www.iaai.com/vehicle?itemid=25686887&rownumber=54&loadrecent=true the front wheel and suspension have completely snapped off. No air-bags have deployed. There is no sign of any collision damage that would explain why the wheel has snapped off. Please investigate. Please note that I am not the owner, just a concerned citizen. A dummy USA address has been used to comply with your website requirements. My genuine contact details are contained in this submission. Date of incident is an approximation.
Here is a 2016 model x in the junkyard: https://www.iaai.com/vehicle?itemid=25579890&rownumber=50&loadrecent=true the suspension has collapsed and all the wheels have gone totally whompy. Please investigate. .
Here is a model x in the junkyard: https://www.salvagereseller.com/cars-for-sale/33866817-2016-tesla-model-x-san-diego-ca the front rh suspension has fallen off completely. There is no impact damage to the body. No airbags have deployed. This a clear case of weak suspension parts snapping on these teslas. There have been dozens of similar incidents. Please do not grant tesla any more benefit of the doubt. Please investigate.
There has been a crash of a tesla model x in hong kong. Https://www.youtube.com/watch?v=gka0mwysvhw the tesla is the only vehicle involved. The back wheel has fallen off and the car has crashed into a bus stand injuring several people. These cars have a problem with unintended acceleration and suspension failure. Please take action before more lives are lost.
A tesla model x has just crashed and burst into flames. Http://www.ocregister.com/2017/06/25/car-smashes-into-ocfa-gates-in-a-recurring-problem/ photographs are attached which shows a front wheel and suspension lying on the ground some distance before the crash scene. The top ball joint has popped apart. Even if the suspension was hit in the crash the ball joint should not have popped. You have several other complaints on record of tesla ball joints coming apart. It is quite possible that the ball-joint failure caused the crash. Also the tesla has once again self-ignited. Crash tests need to be done with a battery that is hot from recent charging or from fast driving to find out why teslas burst into flames so often. Please investigate
Here is a model x in the junkyard. The suspension has collapsed on all four wheels. The tread is damaged on both of the front tires. The back wheels have gone severely whompy but there is no serious damage to the rear of the car that would explain why they have been skewed and damaged. I am filing this report as a concerned citizen. Owners are being discouraged from filing complaints in case it injures the tesla share price. Please investigate.
Here is a model x in the salvage yard. Https://www.iaai.com/vehicle?itemid=24689306&rownumber=3&loadrecent=true it has done only 3000 miles. The front suspension has fallen apart and the wheel has been completely sliced in half. Airbags have not deployed. There is absolutely no damage to the bodywork that would indicate the sliced wheel was the result of a collision. This is a clear cut case of mechanical failure. Please investigate. You should also be aware by now that owners are discouraged from filing reports due to peer pressure from tesla aficionados and by teslas use of nda. I
Here is another model x in the junkyard. Https://www.salvagereseller.com/cars-for-sale/38642046-2016-tesla-model-x-van-nuys-ca the suspension has collapsed on all four wheels causing them to jam up in the wheel wells. The back right hand wheel has gone whompy. See the listing and the attached photographs. Please investigate the cause of the multiple failures in the tesla suspensions. Thank you. Concerned citizen.
I am filing this complaint due to the fact that tesla owners are failing to report similar suspension failures themselves due to brand loyalty and investment in tesla. Here is a new thread on which several owners report snapped suspension components. Https://www.reddit.com/r/teslamotors/comments/63dtws/tesla_model_x_suspension_quality_issue_passenger/ snip: I was driving my model x p90d on a local street 2 days ago. When I made a v-shaped right turn at the slow speed of 5 to 10 mi/h, I hit a very small pothole and heard a bang. There was no vibration at all, so I didn't pay attention at the time. The car was driving perfectly normal for the rest of that day. I drove another 40 miles or so, including 20 miles on the highway with 60+ mi/h speed. The issue came up the next day when I was pulling my car out of the garage. I heard another bang when the car was backing, and my steering became stiff. The car wouldn't move anymore. Then the "suspension needs service" warning came out the instrument panel. I came out and check the car, found out that the entire front wheel snapped off! The pothole wasn't that big, it's only 2 inches deep, max. There was no repeated hard impacts. I wouldn't even say that particular impact was hard! I only had the car for 2 months and had only 1000 miles on it. Photos are attached. Please do not allow this dangerous situation to continue. A recall is long overdue. Thank you. Concerned citizen who shares the roads with these teslas.
Here is yet another tesla model x with a collapsed suspension and a front wheel fallen off. Https://www.iaai.com/vehicle?itemid=24689306&rownumber=2&loadrecent=true not only is the wheel snapped off but it has been sliced in half because the suspension failed whilst the car was still travelling down the road. The rate of failure on these teslas is very much higher than any other brand of car. It is very concerning that no action has been taken to remedy this dangerous situation. Please investigate. Thank you. A concerned citizen.
I was driving my model x p90d on a local street 2 days ago. When I made a v-shaped right turn at the slow speed of 5 to 10 mi/h, I hit a very small pothole and heard a bang. There was no vibration at all, so I didn't pay attention at the time. The car was driving perfectly normal for the rest of that day. I drove another 40 miles or so, including 20 miles on the highway with 60+ mi/h speed. The issue came up the next day when I was pulling my car out of the garage. I heard another bang when the car was backing, and my steering became stiff. The car wouldn't move anymore. Then the "suspension needs service" warning came out the instrument panel. I came out and check the car, found out that the entire front wheel snapped off! I'm glad that it only happened to me at my garage but not on the highway.
Here is another model x in the junkyard: https://www.salvagereseller.com/cars-for-sale/38642046-2016-tesla-model-x-van-nuys-ca once again the suspension has collapsed on all four wheels causing them to jam up in the wells and the back wheel to be skewed at a whompy angle. Please investigate. Concerned citizen etc. Etc,
Here is a model x in the junkyard, the suspension has collapsed causing all the wheels to go whompy and the front wheel to be wrenched completely off. No air-bags have been deployed so it seems the car was travelling slowly. Things would have been much worse if it was travelling at speed. Please investigate why the suspensions on these cars are falling apart like this. Concerned citizen etc. Etc.
This is a complaint about the tesla model x suspension which appears to be failing repeatedly. I believe that these failures are being under-reported. Here is a thread in which owners report snapped bolts and suspension links leading to collapse of the suspension. Posters are being abused for daring to mention the problem. One owner even says that he will not be reporting the problem because he has faith in tesla (and because he has admitted to being a shareholder) snip: pxchanel | march 22, 2017 I have an update: it is a broken control arm for suspension of front right tire. It was towed to a service center same day for repairs. Harry | march 22, 2017 are you going to report this to the federal safety agency? Sounds like this has happened to several other teslas as well as yours. Harry | march 22, 2017 looks like several owners have indeed filed complaints. Do you think there will be a recall? Http://teslabears.club/t/suspension-complaints-filed-by-actual-owners pxchanel | march 22, 2017 no, I was not planning on reporting it. I am satisfied with tesla customer service, and the warranty will cover repairs. I feel tesla values safety highly. Tesla keeps track of these issues, and if it were a repetitive problem, I am confident they would recall vehicles. Harry | march 22, 2017 that does not sound like a very public spirited attitude. Are you sure tesla will do the right thing? Pxchanel | march 22, 2017 yes https://forums.tesla.com/forum/forums/model-x-front-suspension-failure?page=1#new there is mounting evidence to indicate there are weaknesses in the tesla suspension. Snip: alex.sammy | march 23, 2017 austin service center told me last week: "the growl/rumble/rattle on hard acceleration with model x is a known design problem for which a fix is not yet designed."
Here is another tesla model s in the junkyard. Https://www.copart.com/lot/24527147/photos it has only done 4500 miles. It has a ca salvage certificate. There is no damage to the bodywork to suggest that it has been in a collision but the suspension has collapsed and the front rh wheel has jammed up into the wheel well causing some minor damage to the wheel arch. The air-bags have deployed which shows that car stopped very rapidly due to the wheels locking up. The fact that this car is being sold as a salvage wreck suggests that it cannot be restored to a safe condition at a reasonable cost. There are enough similar cases to prove that there is a dangerous weakness in the tesla suspension. It is only through good fortune that another car has not rammed into the back of the car and slaughtered a child in the rearward facing trunk seats. In proportion to the small number of these tesla cars on the roads the number of written off cars in the junkyards is astronomical. Please do not allow the alleged green credentials of these cars to override the safety issues that are placing lives at risk. Not an owner. Concerned citizen etc. Etc.
Here is a model x in the junkyard. Https://www.copart.com/lot/24690287/photos the front lh suspension has collapsed causing the wheel to jam up and back in the wheel well. These cars are described by the manufacturer as sports utility vehicles which implies that they can be driven over bumps without the wheels falling off. Owners have reported cases of the wheels falling off when exiting the garage. This would be amusing if it were not for the fact that lives are being placed at risk. Please investigate this (properly). Thank you - concerned citizen etc. Etc.
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