The contact owns a 2019 Tesla Model X. The contact stated while attempting to start the vehicle, the vehicle would not start. After several hours, the contact was able to start the vehicle and drove home. The vehicle was taken to the dealer and the 12-Volt battery was replaced; however, the failure reoccurred. The contact stated while driving 65 MPH, the vehicle started losing power. The contact pulled over to the side of roadway and the vehicle lost motive power and stalled without warning. The contact was not able to restart the vehicle. The vehicle was towed to the dealer where they diagnosed the vehicle and they stated that fuse #107 was blown. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was 34,234.
2019 Tesla Model X electrical complaints
Page 2 of 2: complaints 11 to 20 of 20, newest first, as owners wrote them.
My car at a complete stop at a red light and sudden the car accelerated so fast forward ( unintentioned accelerated ) and rear ended the car in front. Need to take a look into car electrical and software issue
The MCU (Media Control Unit) and the driver's dash goes out while driving under normal driving conditions. When the MCU and Dash goes dark/dies, the turn signals don't work, the rear view camera goes out, the blind spot warning and lane departure warning is disabled and the speedometer doesn't display. Basically I was driving in the dark. It was a very dangerous situation. Fortunately I was driving and not my wife who is the primary driver. This is no longer a technical safety concern but rather a safety issue for us and for others. I brought it in for service 2 times and the outcome was: we're aware of the bug and working on an over the air fix but no ETA. This is not an isolated issue since it occurred many times captured below: Jun 22 - 8:33 PM PST Jun 30 - 8:32 AM PST Jul 2 - 12:32 PM PST Jul 8 - 5:58 PM PST Jul 13 - 8:09 AM PST Jul 16 - 6:46 PM PST This is similar to the situation that occurred in the collapse of the condo in Florida. In that case: 1. They were aware of the issue 2. They knew they had to fix it 3. But they didn't take responsibility nor accountability. They should have evacuated the building instead of killing 100+ innocent lives. In our case: 1. Tesla knows there's an issue 2. Tesla knows it needs to be fix 3. Tesla refuses to take immediate action until something drastic occurs.The car is practically brand new with only 5K miles on it. I have videos to capture this frightening ordeal.
On 5/2/21, I purchased a used 2019 model x from an audi dealer in florida. I am a us citizen with a legal drivers license in the state of florida. On 5/2/21, I submitted an ownership transfer request via the tesla website, I included all the requested documents to verify ownership, including my fl drivers license, registration, picture of the odometer, and I even added some photos of the car itself. On 5/9/21, I was forcibly locked out of my vehicle by tesla motors while I was parked far away from my home. On 5/9/21, I called tesla roadside for help, explained I had a one year old baby in arms, was standing under the sun, could not reach into my vehicle. I was told they could not verify ownership. I explained I had to access my vehicle, I had both keys with me and was able to verify anything they needed, I was told they could not verify ownership. I was told it was a security matter and that since they could not verify ownership the vehicle was now locked and not accessible, even though I legally owned it and had both keys in hand. On 5/9/21, I spent 6 hours and several hundreds of dollars trying get a tow to my home, and trying to get inside of it to grab my belongings. I failed. The vehicle is parked at that location, I'm unable to access my vehicle, that I paid for, that I legally own, because "tesla motors" cannot verify ownership.
Tl* the contact owns a 2019 tesla model x. The contact stated while the vehicle was stationary, the driver side front door opened and automatically closed on the contact's finger. The contact stated that medical attention was required at the hospital for a finger laceration. The contac stated that another incident recently occurred when the she was exiting the rear passenger side door independently closed and slammed on the head. The contact stated that the door automatically retraced upwards after hitting her on the head. The contact sustained a cut and a headache however, medial attention was not required. The contact was relating this issue to the automatic door closing feature in the vehicle. The contact stated no warning light was illuminated. The vehicle was taken to tesla service center (52 derwood cir, rockville, md 20850) where it was diagnosed with nothing needing to be replaced. The contact stated that the dealer informed her that the door was programmed correctly as it would automatically retract when an object was detected. The vehicle had not been repaired as of yet. The manufacturer had not been informed of the failures. The failure mileage was approximately 11,000.
Historically (may 2019 - dec. 2020), the screens (showing speed, autopilot status, and other information) would sometimes go blank. I reported the problem in my 1st week of ownership (in may 2019) and periodically thereafter. Tesla remotely sent a fix from time to time, but the problem persisted. I then learned from the media (not tesla or the federal safety agency) that the federal safety agency had mandated a fix on 2016-2018 model x's because of screen failures. I asked tesla to fix my 2019 (noting that it appeared to be the same problem as what had req'd. The federal safety agency mandate, and tesla did fix it (or said they did) a few months ago. But on april 13, 2021, the problem came back and far worse. On that day and while driving my son to upstate ny by highway, the screen did not simply go blank (at least not initially ... It did eventually) but first "froze" for over a minute while falsely stating that I was still in autopilot (hands off pedals and steering wheel) going roughly 70mph on a highway. Again, during the freeze, the screen (frozen) falsely said I was still in autopilot (when, in fact, autopilot had disengaged). I alerted tesla to the problem april 14 and brought the car in for an april 15 fix. Tesla addressed it, but I can have no confidence in the fix (1) given the history; and even more so because (2) tesla's invoice falsely describes the problem as simply a "blank screen" (which is not nearly as dangerous, bc the driver is at least alerted to the problem), and said simply that its "engineering team is aware about this issue and is currently working on a reliable solution. Issue will be resolved in one of future firmware revisions." this seems dangerous and unacceptable.
The driver side window doesn't roll all the way up when trying to close it automatically with one button push. It goes partially up the side and then will automatically roll down.
This is a 2019 tesla model x with rear "wing doors". Left car in a parking garage. Attendant parked the car, left fob in the car, walked away and left rear "wing door" mysteriously opened on its own. I saw this happen on garage security video system. A couple of months ago I walked in my home garage and the right rear "wing door" was in the up position. Nothing had been touched. Nothing activated. Car was in sleep mode.
While I was parking sudden unintended acceleration occurred vehicle jumped the curb and the vehicle smashed the building went thru the wall. There were twice prior incedents with no accident but freaking out whithin last 4 weeks.the vehicle was in motion in city street all three instances. All three incidents I was turning the corner or parking with less than 5 miles per hour.
Two major issues. On june 23, after a software update, I left to run some errands. I got a message that the update didn't install properly, but given that the functions of the update didn't seem critical, I decided to wait to try and reinstall. I was at a stop light in the center lane on wisconsin avenue in dc (a very busy street), when I went to go as the light turned green, my entire screen went black and I could not start the car. My hazard lights wouldn't even go on. Thankfully, I could roll down my window and wave cars to go by. I thank god that my children weren't with me, as I could have easily been in a catastrophic accident in a very busy intersection. After a couple of minutes of great distress, the car started again, but my navigation, auto drive, etc. Were not working. I called tesla and they resent the update and it installed fine, but took about two hours and three tries??? This was a nightmare. My purse was in the backseat with my phone and I was so busy waving cars around me I couldn't get to it. And no power = no tesla emergency assistance. How do you get help? This was terrifying. My second issue is that my lte rarely works. I've scheduled service, but they can't accommodate for another two weeks. That often leaves me with no navigation, no satellite radio, etc., etc. My app now shows my car is charging in maryland...when it's in a parking garage in dc. Again, not helpful. Having this experience and the failing lte, I am 100% convinced that you need to have carplay, where at least you have a back up for navigation and voice to text ability. It isn't safer to only have lte if it doesn't work. Mine went out this morning during my commute and never came back. I even tried using my phone hotspot for wifi and that didn't work either. How are you going to offer netflix and voice text if the lte and wifi don't work? How is that safer?
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