On the beginning of october 11, my reverse camera stops functioning. At night, when I park my car in the garage, my front screen (behind steering wheel) was blank. Shortly after, my car suddenly self-accelerated while I was parked. This resulted in the car smashing through my garage wall, causing loads of damage in the room opposite of the wall. Some damage included: a broken wooden bar, shattered glasses & liquor bottles, and damages to the front of my tesla. This car was newly purchased, with a milage of simply 40 miles.
2020 Tesla Model X acceleration complaints
Page 2 of 2: complaints 11 to 18 of 18, newest first, as owners wrote them.
I've created several bug reports for the autopilot system which is, a very real danger. The vehicle accelerates towards parked or stopped cars, slams on the brakes without explanation on the freeway, begins to change lanes on the freeway then violently swerves back into the original lane without explanation. I've taken the vehicle into 3 different service centers. The explanation is "software" and they recommend "updating the software" when new versions come out. The version of software released are not ready to be released to the general public. As a pilot, I understand how autopilot systems should behavior. The tesla autopilot behaves so dangerously it doesn't appear the software engineers even bothered to test it before release.
I was the fourth vehicle in line at a bank drive thru and when the vehicle in front of me moved up in line, I placed the vehicle in drive and suddenly the vehicle accelerated out of control and hit two vehicles and then went over a curb into a parking lot and crashed into two other vehicles, which resulted in a serious accident involving four other vehicles. Fortunately, no one was seriously hurt. My vehicle was a total loss.
I was driving on freeway 99 near chowcilla, california in my tesla model x with under 7,000 miles on autopilot and there was no cars in any direction near me. This freeway was a straight line with no bends or curves. The car was traveling at 75 MPH in the middle lane on autopilot and the car suddenly decelerate very aggressively for no reason. The tires screeched as the car's speed suddenly came to a near standstill at the speed of 10-15 MPH. The driver ([xxx]) took manual control and drove the car without any potential fatalities. If there was a car or truck behind us, we would have died. This has happened on two previous occasions, but the deceleration was not as sudden as this life threatening occurrence. Redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
When pulling into a parking space the vehicle unexpectedly accelerated causing the vehicle to jump the parking curb and strike a retaining wall. I have the video from the car. While turning right into an available parking spot, I was about 80% into the spot when the vehicle surged.
While I was parking, my tesla model x suddenly accelerated into my office building. I am sure that my foot was on the brake at the time.
At approximately 6:18 pm on 3/21/2020, I was driving my brand new 2020 tesla model x (7 miles starting odometer) home from taking delivery of it (!), and after 20 miles of mostly highway driving, I was nearing home and stopped at a traffic light (with several cars stopped ahead of me). After about 30 seconds of sitting dead-stopped, the car vigorously accelerated with no action on my part, and I had to turn the car hard to the right to avoid a full-on collision with the stopped car in front of me. Fortunately, to my right there was a curb and then an empty parking lot and so I was able to avoid any serious property damage or injury. Both of the passenger side tires on my vehicle were flattened, and there was some very minor damage to the front drivers side bumper, and to the rear passenger side fender of the vehicle in front of me. (I had left enough distance when stopping at the light in between my car and theirs and I also somehow reacted very quickly given how in shock I was.) the car was not drive-able because of the flat tires, and so I contacted tesla roadside assistance. They towed the vehicle back to the tesla facility from where I had just originated. After the incident, I immediately contacted the sales person because -- you know -- I had literally just purchased the car. Someone else on the sales team answered the phone. My sales person called me back shortly thereafter, and I eventually spoke with the sales manager around 7:45pm. All four of those individuals (3 sales, 1 roadside assistance rep) said something to the effect of: "we've never heard of a vehicle doing this before." thankfully I thought to google the issue, and an article in car & driver about your pending investigation popped up. So I feel like they were probably gaslighting me per some script from legal, which is a really great feeling after you spend $103,000 on a car.
The car suddenly accelerated to full speed when parking the car in a mall parking lot. I tried to park the car, it did not fit so I went reverse a couple of feet and when I put the car in drive, it accelerated on its own and the steering wheel turned all the way to the left. The car went over the tire stoppers and came to a complete stop when it crashed against a post. This was 100% the car's fault, I am sure I did not press the accelerator. I have submitted the claim with tesla and they are reviewing the data. I saw the news that other cars had similar problem and I wanted to share my experience as well. This is very serious and needs to be addressed
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