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Tesla Model X no deployment problems

19 of the 1,561 owner complaints about the Tesla Model X describe airbags did not deploy in a crash, most of them for the 2016 model year.

owner complaints
19
worst model year
2016
typical mileage
5,000
Is there a fix? There are 5 recalls for this area of the car. See below

By model year

  • 2026
    1
  • 2023
    1
  • 2020
    3
  • 2019
    2
  • 2018
    3
  • 2017
    1
  • 2016
    8

What owners say

Filed Jun 23, 2026 · Driver assistance · DC · crash · 1 injury

In January my parents Tesla in self driving mode drove them straight through a building. The breaks didn't deploy, the airbags didn't deploy and the steering wheel was shaking and unresponsive. Thankfully no one was seriously injured. That said, there was a lot of physical damage to the restaurant/building and the car was completely totaled. We are certain that there were catastrophic failures with the car that caused the accident however the mechanic has informed us that due to her NDA she cannot provide any details about her findings after examining the car. She sent her findings to Tesla who was supposed to issue a report to us and the insurance company, but several months later we still have not received anything. They are well past the 30 days time limit. We cannot get anyone from Tesla to respond to us. There was a police report and the cops, firemen, and mechanics where all absolutely floored that the airbags didn't deploy given the damage to the vehicle. Self driving failed. Breaks failed. Steering failed. Airbags failed. and Tesla has failed to respond.

Filed Nov 17, 2025 · Acceleration, Airbags · WA · crash

I own a 2019 Model X which I have been driving for six years without any driving issues. I did have a few incidents in which the screen went black while driving. That was scary - driving without controls. These issues reported to Tesla and were addressed by Tesla. Today I was pulling into a parking lot when all of a sudden my Tesla automatically accelerated to high speed. I could not control or stop the vehicle despite applying hard brakes. The car crashed through a metal fence and continued to accelerate through the wall of a building. The only reason it finally stopped was because the back tires got stuck on the ledge of the wall. The Tesla went through the metal gates and walls of the building, but the safety airbag never deployed. The car has been towed away and reported to the insurance immediately after the police report. There was no warning messages or indication prior to the incident.

Filed Jul 3, 2025 · Airbags · 38,000 miles · NJ · crash

The contact owns a 2023 Tesla Model X. The contact stated that while the driver was driving at an undisclosed speed, another vehicle attempted to merge near the contact’s vehicle, which caused the passenger front end of the vehicle to collide into a pole. The air bags did not deploy during the incident. The contact also stated that the front driver's door became inoperable, and the contact had to break the front driver's window to be removed from the vehicle. No injuries were sustained, and no medical attention was provided. A police report was not filed. The vehicle was towed to an independent mechanic. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 38,000.

Filed Jun 4, 2024 · Electrical · 57,000 miles · MI · crash

The contact owns a 2020 Tesla Model X. The contact stated that upon activating Smart Summon, the vehicle turned directly towards a vehicle parked to the left at an undisclosed speed, resulting in a crash before that contact was able to cancel Smart Summon, after which the vehicle came to a complete stop. The air bags did not deploy. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. A Police report was not filed, and no injuries were reported. The manufacturer was not notified of the failure. The failure mileage was 57,000.

Filed Feb 14, 2024 · Electrical · 40,000 miles · FL

The contact owns a 2018 Tesla Model X. The contact stated while attempting to park, the vehicle suddenly accelerated forward independently. As a result, the vehicle careened through an outdoor dining area, causing extensive property damage. The air bags did not deploy. A Police report was not filed, and injuries were not reported. No warning lights were illuminated. The vehicle was towed from the scene directly to a body shop for the repair. The vehicle was taken to an independent mechanic, who was unable to diagnose the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to the federal safety agency Campaign Number: 23V838000 (Electrical System) and the VIN was included. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 40,000.

Filed Sep 21, 2022 · Acceleration, Airbags · FL · crash

On Tuesday September 13th 2022 morning around 10.55am EST, I had entered the Hindu temple of Florida premises driving my TESLA model X. I slowly progressed towards the parking spot and made a slow right turn to park the car. At that time the Tesla suddenly accelerated at full speed, took off like a rocket, jumped the curb, knocked down a sign post and jumped into the ditch which leads into a pond. The car veered to the right, jumped out of the ditch back toward the parking spots, hit two vehicles ( a Honda CRV and a Lexus) with a significant force and hit a tree with a big impact and finally stopped. Surprisingly airbags did not deploy. I was wearing the seat belt and was the only one inside the vehicle. Fortunately with gods grace I escaped with minimal injuries. I get nightmares every day since then thinking about how close to death I was. Had the gone gone straight into the pond, I could have drown to death inside the vehicle, had it gone in a different direction and hit those concrete walls of the temple, I could have been crushed. More significant was it did not run over any of the visitors who frequent thaw temple! This sudden unintended acceleration not only shocked me but also shocked several people who were witness to this crazy event. The CCTV footage I obtained shows the car going towards the parking spot and caught the initial acceleration and take off and the big thuds twice that ensue within a few seconds. I have heard Tesla cars were involved in certain freak accidents but never imagined that I could be part of one. I’m uploading a few photos, a video clip and a cctv footage clip for your review. I read reports that Tesla blamed these type of unintended acceleration on driver errors pressing the gas pedal! I’m in total disbelief how in the USA with so many safety standards and accountability, that this can continue to happen. ~ [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Filed Apr 6, 2022 · Driver assistance · FL · crash · 1 injury

While idling in drive having applied my foot to the break, the dash displayed H for holding the break. My car accelerated by itself forcefully into the vehicle in front. My seat belt did not lock up, air bags did not deploy, emergency braking didn’t work, the Tesla box report does not match the dash cam timeline. This was sudden unintended acceleration and I pray it doesn’t happen to anyone else.

Filed Jul 6, 2021 · Acceleration · 12,548 miles · FL · crash

The contact owns a 2019 Tesla Model X. The contact stated that the vehicle was in the parking lot parked for approximately 1 minute, the vehicle independently accelerated forward as the park assist unavailable warning light illuminated causing the vehicle to crash into a concrete wall where it came to a stop. No airbags deployed. A police report was filed. A police report was filed. There were no injuries sustained and no medical attention was sought. The vehicle was towed by the police department to a lot where the contact was awaiting the insurance company estimates for the damages. The dealer was not contacted. The manufacturer was notified of the failure and started an investigation. The contact mentioned the federal safety agency Action Number: DP20001 (POWER TRAIN, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL) as a possible solution to the failure however the VIN was not included. The failure mileage was approximately 12,548.

Filed Jan 15, 2021 · Electrical · 15,000 miles · CA · crash

Tl* the contact owns a 2016 tesla model x. The contact stated while reversing the vehicle from his garage, when attempting to adjust the radio and the back-up camera display on the touch screen disappeared. The contact stated no warning light was illuminated. The contact was able to continued reversing and backed up into another parked vehicle. The airbags did not deploy. The contact stated no one was injured or seek medical attention. A police report was not filed. A dealer was not contacted. The vehicle was taken auto body shop to have the rear bumper repaired. The contact stated on 2 different occasion, when the he experience the same failure. The vehicle was taken to local dealer tesla (4180 el camino real, palo alto, ca 94306:(650) 681-5800), where it was diagnosed with needing the microchip or the display unit to be replaced.the vehicle had not been repaired as of yet.the manufacturer had been informed of the failure. The failure mileage was approximately 15,000.*dt

Filed Dec 17, 2020 · Acceleration, Engine · 200 miles · CA · crash

Tl* the contact owns a 2020 tesla model x. The contact stated while driving 5 MPH, when the vehicle began to accelerate independently. The contact was able to depress the brakes pedal and stop the vehicle. The contact stated no warning light was illuminated. The contact stated she had experience the failure again on 12/14/2020, after parking the vehicle and while the vehicle was off when it accelerate independently and drove into a building. The airbags did not deploy. The contact did not sustain any injuries or seek medication attention. A police and fire department report was filed. The contact called local dealer tesla (6701 amador plaza rd, dublin, ca 94568; (925) 361-1173) and was made aware of the failure.the vehicle was not diagnosed or repaired as of yet. A the manufacturer had been informed of failure. The failure mileage was approximately 200. *bf the consumer stated the vehicle's lights independently turn on and of.

Related recalls

Air bagsReported March 19, 2025 · 91 vehicles affected
What is wrong
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and 2021-2025 Model X vehicles. An air bag with the incorrect horn pad may have been installed, preventing the horn from sounding.
Risk
An inoperative horn may prevent the driver from alerting other drivers, increasing the risk of a crash.
Remedy
Tesla service will inspect and install an air bag with the correct horn pad as necessary, free of charge. Owner notification letters were mailed May 20, 2025. Owners may contact Tesla customer service at 1‑877‑798‑3752. Tesla's number for this recall is SB-25-20-001.

Recall number 25V172000 · Recall details

Air bags: frontal: driver side: cushionReported December 23, 2024 · 487 vehicles affected
What is wrong
Tesla, Inc. (Tesla) is recalling certain 2021-2025 Model S and Model X vehicles. The driver's air bag could tear during deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 212, "Windshield Mounting."
Risk
A torn air bag may not adequately protect an occupant in a crash, increasing the risk of injury.
Remedy
Tesla service will replace the air bag assembly, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Tesla customer service at 1‑877‑798‑3752. Tesla's number for this recall is SB-24-20-001.

Recall number 24V967000 · Recall details

Air bags: air bag/restraint control module: softwareReported November 15, 2022 · 29,348 vehicles affected
What is wrong
Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model X vehicles. The restraint control module (RCM) calibration may cause the front passenger air bag to deploy incorrectly during certain low speed crashes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk
A passenger air bag that does not deploy as intended increases the risk of injury during a crash.
Remedy
Tesla has released an over-the-air (OTA) software update to recalibrate the RCM, free of charge. Owner notification letters were mailed January 14, 2023. Owners may contact Tesla customer service at 1‑877‑798‑3752. Tesla's number for this recall is SB-22-00-015.

Recall number 22V843000 · Recall details

Air bags: side/window: curtainReported April 8, 2022 · 7,289 vehicles affected
What is wrong
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model X vehicles. The left or right front-row side curtain air bags may not deploy as intended when the windows are lowered. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 226, "Ejection Mitigation."
Risk
Improper side curtain air bag deployment can increase the risk of injury during a crash.
Remedy
Tesla Service Centers will replace the left and right front-row side curtain air bags, free of charge. Owner notification letters were mailed July 16, 2022. Owners may contact Tesla customer service at 1‑877‑798‑3752. Tesla's number for this recall is SB-22-20-003.

Recall number 22V233000 · Recall details

Air bags: frontal: driver side: cushionReported November 9, 2021 · 7,600 vehicles affected
What is wrong
Tesla, Inc. (Tesla) is recalling certain 2021 Model X and Model S vehicles. The driver's air bag cushion may tear during deployment.
Risk
A torn air bag may not adequately protect an occupant in a crash, increasing their risk of injury.
Remedy
Tesla Service will replace the driver's air bag, free of charge. Owner notification letters were mailed January 7, 2022. Owners may contact Tesla customer service at 1‑877‑798‑3752. Tesla's number for this recall is SB-21-20-007.

Recall number 21V868000 · Recall details

Questions about the Tesla Model X no deployment

Which Tesla Model X years have airbags did not deploy in a crash problems?

The model years with the most reports are 2016 (8 complaints), 2018 (3 complaints) and 2020 (3 complaints).

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