The contact owns a 2020 Tesla Model Y. The contact stated that while driving approximately 30 mph the driver lost control of the vehicle and crashed into a stationary dumpster. During the crash, the front driver-side air bag did not deploy and the front driver-side seat belt malfunctioned and failed to secure the driver in place. As a result of the failures, the contact sustained an injured nose and facial bruises after making contact with the steering wheel, a fractured rib, and a right elbow injury along with torso bruises. No police report was taken. The vehicle was towed away. Medical treatment was later provided. The cause of the failures was not determined. The manufacturer and local dealer were not notified of the incident. The failure mileage was 22,000.
2020 Tesla Model Y airbags complaints
Page 2 of 2: complaints 11 to 17 of 17, newest first, as owners wrote them.
The contact owns a 2020 Tesla Model Y. The contact stated that after an update was made to the vehicle's autopilot feature, the vehicle experienced phantom braking intermittently that activated without the brake pedal being depressed. The contact stated that while his wife was driving on autopilot at 55 MPH, the phantom brake occurred which caused the vehicle to hydroplane. The vehicle initially veered to the left and then to the right, hitting a guardrail. The air bags did not deploy upon impact. The guardrail was damaged as a result of the incident. The contact's wife did not notice any warning lights during the failure. His wife did not suffer any injuries during the crash and a police report was not filed. The contact's wife managed to drive the vehicle home after the incident. The service center nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 30,000.
my wife who is 130 lbs while driving the passenger airbag turns off, I have told tesla service and they keep saying she needs to sit all the way back in the seat which we have tried and this does not work either, I took it into service to have this fixed and they did not fix it. I continue to send the bug report when it happens, it is oblivious that the sensor is not reading the correct weight. I have been dealing with this for over 5 months
The contact owns a 2020 Tesla Model Y. The contact stated that while driving at 40 MPH in the right-hand lane, another vehicle was swerving towards her vehicle, and she instinctively veered to the side of the road. The contact hit a fire hydrant, drove on a sidewalk, and crashed into a building. The air bags failed to deploy. There were no warning lights illuminated. The contact sustained severe whiplash injuries that included torn ligaments in the neck, a large abrasion and bruises on the shoulder, bruised abdomen from the seatbelt. The contact was transported to the hospital by emergency services. A police report was filed. The vehicle was towed to a tow lot. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 14,608.
The car suddenly picked up the speed in the parking lot, went over the car stopper, curb and hit the Tree. The airbags never got activated, OR the sensors were nonfunctional. I received a call in less than 1 minute from Tesla Roadside if I was safe. Paramedics took me to the ER by 911. I had some injuries because of a malfunction of airbags, brakes, and warning systems. The car is towed to the nearby Tesla-approved repair place. I am somewhat concerned about the cause, and I believe Tesla knew what had malfunctioned in their car. I have been a safe driver without traffic tickets and accidents ever in the last 45 years.
A few weeks after I bought my car in early june 2020 I got an error on my screen that said the passenger safety restraint system had failed. It took tesla several weeks to send a mobile technician to my house to look at the error, they kept rescheduling the appointment. By the time they showed up the error had gone away on its own. I felt very unsafe having any passenger in my car during the first few weeks of having my car. When the mobile tech finally looked at it on july 1st 2020, he advised me to take it in to the service center because he didn't have the parts or tools required to diagnose it further. I sent tesla several text messages to 408 560 5674 asking to have my seatbelt module replaced asap, indicating the error as a passenger seatbelt restraint system failure. I also sent the santa clara service center an email july 2nd the day after the mobile tech visited. The earliest appointment they'd let me schedule was a almost a month out, on july 29th. - my passenger restraint system failed on my new model y. I had a mobile tech come look at it and he told me I need to take it to the dealer. I made an appointment and the earliest I can get you to fix it is july 29th? This is unacceptable for a safety issue. Please find some time to get me in sooner or I will have to get the ntsb involved. - when santa clara finally looked at it in 2020, they told me the mobile technician left no notes about the issue and that too much time had passed to diagnose the issue because the logs were deleted. I was pretty upset but they convinced me to take it home and wait for the issue to reproduce itself again. Finally this past week it happened again on march 28th I was driving down to santa barbara from san jose and this time safety restraint failure popped up in the middle of my drive. They said they fixed it but this car is dangerous and I don't feel safe in it.
Tl* the contact owns a 2020 tesla model y. The contact stated that while his wife was driving into the driveway of their resident, the vehicle accelerated forward without warning and crashed into the garage. No air bags deployed. The contact mentioned the safety collision did not function. The contact sustained injuries from the seatbelt to the neck, chest, shoulders and upper back where he was taken to urgent care then taken to the hospital. The wife who was the driver sustained minor injuries to the chest, arms, and neck where she received medical attention for at an urgent care. No police report was filed. The vehicle was severely damaged on the front drivers side. In addition, the garage door frame damaged. No dealer was contacted. The vehicle was not towed. The manufacturer was notified of the failure and informed the contact that an engineer had to estimate the vehicle damages. The failure mileage was approximately 800.
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