The contact owns a 2020 Tesla Model Y. The contact stated that after an update was made to the vehicle's autopilot feature, the vehicle experienced phantom braking intermittently that activated without the brake pedal being depressed. The contact stated that while his wife was driving on autopilot at 55 MPH, the phantom brake occurred which caused the vehicle to hydroplane. The vehicle initially veered to the left and then to the right, hitting a guardrail. The air bags did not deploy upon impact. The guardrail was damaged as a result of the incident. The contact's wife did not notice any warning lights during the failure. His wife did not suffer any injuries during the crash and a police report was not filed. The contact's wife managed to drive the vehicle home after the incident. The service center nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 30,000.
2020 Tesla Model Y driver assistance complaints
Page 4 of 5: complaints 71 to 100 of 129, newest first, as owners wrote them.
When using the "Tesla Autopilot" feature phantom braking has been more frequent and aggressive following the recent software upgrades. Many times, phantom braking occurs when approaching an intersection or when lane lines intersect. The phantom braking concern was minimal when I first purchased the car. Strange enough it would happen going under an overpass or an elevated crosswalk. With time and software upgrades this concern was resolved but now the phantom braking events are more pronounced and sometime so quick it is difficult to implement corrective action and prevent possible rear end collisions, especially in highway traffic conditions.
The GPS is malfunctioning- showing the car in a random location, direction and speed. All automation needs to be disabled. The car will attempt to make a non-existent turn based on where it thinks it is, or will speed up or will suddenly decelerate because it thinks it is coming up to a cross street or traffic control.
The contact owns a 2020 Tesla Model Y. The contact stated while driving approximately 3 MPH and in reverse gear, the rearview camera display began to drop frames and was not displaying live action. The contact stated no warning light was illuminated. The contact had a manufacturer technician go to his work location who diagnosed on a laptop and stated that there were no issues with the vehicle. The vehicle had not been repaired and the contact stated that the failure was ongoing. The contact stated that he did have a backup crash due to a camera failure. The contact's rear bumper crashed into the front bumper of another vehicle. The damage was minimal, only scuff marks on the contact vehicle and the other vehicle. The manufacturer had not been informed of the failure. The failure mileage was approximately 25,000.
With car in cruise control on freeway, sudden and hard application of brakes by vehicle, no human input.
Vehicle routinely forcefully applies the brakes for no apparent or warranted reason causing vehicles behind to take evasive maneuvers to avoid striking our vehicle. The vehicle on several occasions has also unexpectedly veered out of our lane into another lane, into oncoming traffic or off the road.
While sitting behind a car at a red light, the car suddenly went into autopilot and spontaneously accelerated forward at a high speed, causing a rear end collision and over $7000 damages to my car. The sedan that was rear ended by me incurred damages but I have no idea how much. . This is the second time this car has suddenly unintentionally accelerated forward while at a full stop since 1/22 ( I've owned the car since 7/2020). The first time while sitting at a drive through pharmacy window- thank goodness there wasn't a person in front of me! The second time, as stated above, at a red light at a busy intersection. Once again, thank goodness there was a car in front of me to stop the car, otherwise I might have ended up in cross traffic with potentially fatal results. UN-nerving. In light of the Washing Post article, I believe this safety hazard issue needs to be thoroughly investigated before someone gets killed. I've asked for the car data and am still awaiting a manager from Tesla to contact me to discuss what happened and if there was anything on my end that could have caused these incidents to occur. I rarely used by autopilot but since have completely disabled it.
I was driving in a "train" of vehicles at about 65 mph using "autopilot" when my Tesla model Y slammed on the brakes when the paving changed color. I was almost rear-ended by the unsuspecting car behind me. Emergency braking without a valid reason, or even an observable reason, has occurred several times since we took delivery of then car two years ago, but not as severely. I am reporting this 2021 incident now due to the recent publicity. I urge the federal safety agency to clamp down on beta testing of vehicle automation by unsuspecting new owners. Vehicle automated driving on public streets is a threat to public safety.
The automatic braking came one while I was driving 70 mph on Hwy 86 through New York State as we approached 3 of the 5 or 6 overpass bridges. My speed dropped quickly to 50 mph, at which point I hit the accelerator to get back up to highway speed. A similar behavior happened several times on this trip when going though an S-shaped curve. Similar behavior also occurred at slower speed ( 30-40 mph) when a car turn in front of me when the car was about 1 block in front of me and turned safely and cleared my path easily. I would have not braked in this situation.
I have noticed when using Adaptive Cruise Control on my Tesla Model Y that it did phantom braking on me. It has only happened to me about 5 to 6 times and it scared the heck out of me.. Don’t know if I was getting close to a Semi truck and it pulled that phantom braking, but there was a time it just did it on its own when there were no cars around. AutoPilot I have no issue. Hope Tesla comes up with a software fix soon to resolve this issue as I love my Tesla and its a great car to drive..
Re: VIN-[XXX] My wife was driving the car in this accident. I am reporting it as it happened. When: Oct 29, 2021 at about 2:45 +/- 40 minutes. Where: in the parking lot of a shopping center. In Quail Hills shopping center in Irvine, California. Summary of what happened: a) Unintended and sudden acceleration. The car accelerated suddenly by itself and caused an accident when I was trying to park the car. b) Two more cars were involved and were damaged. My car did not respond to brake and it hit two other cars. c) The car was inspected by repair center and was fixed. Damages were extensive. d) A warning appeared on the screen that said "Automatic braking disabled." during or after the accident. e) We reported the accident to Tesla and requested the EDR/crash data report. They have not provided that. I called several times, sent emails and even went to a Tesla service center. But have no received the report yet. The best way to reach me is via my cell phone:[XXX]. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
When cruise control is on, the vehicle suddenly brakes. I only put cruise control on the freeway and it has happened 4-5 times over the course of last year, as recently as 2 weeks ago. I had to take over operation of the throttle and removed cruise control to make sure it wasn't going to cause any issue in traffic.
The car keeps phantom braking at highway speeds when there are changes in the color of the road surface or sometimes when overtaking a slower car or truck in the right lane.
unexpected activate brakes while in autopilot. rapid deceleration can occur without warning, at random, and often repeatedly in a single drive cycle .
Phantom Breaking - While utilizing cruise control (not even autonomous driving function) the car will randomly slow down/ apply breaks and decrease speed without warning. This has happened multiple times and there is no warning before hand 1) Looks to be the cruise/ automatic emergency breaking malfunctioning. Yes available 2) Dramatic slow down/ breaking on highways going ~70 MPH with cars behind threatens to lead to an accident 3) I have seen numerous corroborating reports but have not taken my car in yet as it does not seem like a solution has been found 4) No 5) No
Driving in auto pilot mode in the three lane highway between Whitestown lebanon . I was going in the middle lane on autopilot .In the far right lane one Truck is merging into the right most lane.so truck is in the right lane and we are in the middle lane , but auto pilot assumed that we are going to crash and it tried to jump to the left lane and the vehicle automatically wobbled for few seconds and then it became stable in the middle lane. Had there Been a car in the left lane it would have been a fatal accident. If they said that it’s an assisted driving rather than auto pilot I would be more cautious. I bought this car due to the promise of autopilot thinking it’s safer it has put my life in risk which could have lead fatal accidents today. Please refrain Tesla from using the it asthe autopilot and putting peoples life’s at risk.please do take necessary actions to prevent this for any fellow drivers.
My Tesla was in auto pilot, not full self drive. I was merging into traffic on an interstate, in the acceleration lane. Even though the car was in auto Drive, I stepped on the accelerator to merge a little faster. The car stopped dead. It coasted to a complete stop responded to no controls. It had to come to a complete stop in traffic traveling at 65 miles an hour before I could get it to start again. Luckily, I was being followed by my husband because I was taking the car to the auto repair for bodywork. He was able to stop behind me and luckily, neither of us were hit.
The model Y will randomly brake while at freeway speeds. I've seen it go from 80 mph down to 60 mph before I could react. In one instance a semi-truck had to swerve into the left lane to avoid hitting us. The problem has persisted for months and, when reported to Tesla, they denied that it had happened. Consumer received the report from Tesla stating no malfunctions or alerts present. Autopilot and cruise control will adjust vehicle speed for different reasons. Consumer could be override it with the accelerator pedal without canceling driver assistance features.
Four times in the last six weeks (three while driving) the car has lost all power. My screen either freezes or goes completely black so I have no speedometer, the blinkers do not work, I cannot control the windows or open the doors without the manual override. This usually lasts for 3-5 minutes, sometimes longer - and then the computer resets and everything reloads. Tesla is telling me it is a known issue and I have to wait until they figure out the firmware issue and get the next update. They were not at all concerned about the safety of the car and gave me no suggestions on how to continue to drive safely. The date entered below is the most recent occurrence
Phantom braking happens frequently. On March 24, 2022, the phantom braking was out of control. It was very difficult to continue safe driving. I have a video of the screen that shows a person in front of my car. The video is a minute long and shows at least 5 such occurrences. Each time the person occurred on the screen the phantom braking happened when the FSD or cruise control was on. I received contradictory information from Tesla when I requested the service. Finally they said that the issue would be corrected in the future probably via several software updates. How can I drive safely until then??????
At multiple occasions, there has been Phantom Braking occurring when on the freeway even when there is no-one ahead of me. Usually does occur when there is a truck next to me.
While using adaptive cruise control, the car decelerates for no apparent reason. The rapid deceleration of the vehicle could cause the following car to rear end my car. There is no warning when this occurs. I have not reported it to the manufacturer because forums and news show that all owners are impacted. This has happened many times.
Operating the vehicle at highway speed of 70 miles per hour on interstate 80 in Illinois. No visible traffic going in either direction for approximately 1/2 mile in all directions when the automatic braking happened for no apparent reason. Scared my wife and myself (both 74 years old) to death. Threw us both forward. My wife now refuses to drive in this Tesla and wants me to sell it. "Phantom Braking" is not an acceptable phenomenon. If there was a tailgating semi behind us we would both be dead today before people die. This must be fixed!!!
I was driving east on I 90 not long after the Bonner exit east of Missoula, Montana. Due to various issues with road conditions I had been using Tesla's Autopilot rather sparingly. After Missoula the roads were clear, bright sunny day around 1 PM, there was no traffic close by. I had AP engaged at this point. For no obvious reason I got the BRIGHT RED STEERING WHEEL TAKE CONTROL IMMEDIATELY warning and chime...at which point, rather startled, I took control and after a minute or two re-engaged AP. Not long after that road conditions deteriorated and I drove most of the way back to Butte.
Blind spot camera is unusable at night due to bleed through of light from turn signal.
When you turn on the either signal at night you can not see a clear picture on the blind spot camera's, they have a red haze on the display. It get so bad sometimes you can see anything. It looks like it's caused from the camera and turn signal being in the same housing. I have video I can send you.
While traveling on RT 27 South in Florida on a bright sunny day with no traffic around the car and on adaptive cruise control my Tesla Model Y "phantom" braked twice within a mile or two of these incidents. This has happened several times before while on Full Self Driving mode but the first while on cruise control.
i WAS DRIVING SOUTH ON i-75 ABOUT 10AM on January 16, 2022. Traffics was moderated as I was driving in the left lane about 60 mph following another car. It had suddenly started snowing rather hard and the road was wet as it had been for the previous 50 miles. I felt no change in the road or car handling. Another dark SUV started passing me on the left. That seemed normal until the dark car was about 3/4 of the way passed me. Suddenly my Tesla swung to the left and came in contact with the right rear panel of the SUV. I tried to correct my car but it suddenly went out of control to the left. My car suddenly was out of my control and skidded side ways with the right side of the car coming in contract with the guard rail in the center. It happened so fast I could not react as the car took out about 20-30 feet of metal guard rail. It spun around and ended in the center ditch facing the opposite direction. Air bag on the right side deployed and I was in contact with the center front seat. Car was badly damaged with the damage protion mostly the right side of the car. Police came about 30 minutes later. At first I told him I was uninjured but after about 10 minutes my right leg started hurning and I requested an ambulance with took me to the hospital in Corwin Ky. That leg swelled up and x-rays and MRI were taken. Please talk a look at the vided on youtube under TESLACAM... there is a video of the same thing happening to a Tesla driver on a highway in Southern California. I do not know if this is related to the sudden breaking problem with Teslas. I have been driving for over 50 years and this is my first serious accient.
This has happened multiple times over the 1.5 years that I have owned the vehicle, but it happened twice again today. The issue I am having with the vehicle is with Phantom breaking. When "Autopilot" is engaged, and the vehicle is travelling along a fairly straight path, occasionally it with brake suddenly for no apparent reason. This can have no real affect, or like today, when driving in heavy traffic this can be the catalyst for an accident or at the very least road rage (as the person behind thinks you are brake checking them). As stated, I've had the car for 1.5 years and this has happened more than 15 times, and I drive the vehicle very little and use Autopilot even less. In my opinion this feature is not quite ready for daily use and should either be corrected or removed.
When using the autonomous driving mode, the car unexpectedly decelerates with no warning and with no obvious traffic or other issue triggering the behavior. This has happened several times in dry, light conditions with no surrounding traffic. After experiencing this I have not used the autonomous mode again as it's completely unsafe.
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