Vehicle applies brakes suddenly while cruise control is active at highway speeds, for no discernible reason. This happens extremely often and has almost caused the person following to rear end me on multiple occasions
2021 Tesla Model Y driver assistance complaints
Page 22 of 22: complaints 611 to 630 of 630, newest first, as owners wrote them.
Since purchasing the car less than a month ago, there have been over 100 phantom braking events while using cruise control. The vehicle will suddenly SLAM on the brakes with no apparent reason, even when there are semi trucks following closely behind. The only way I have avoided rear end accidents is by emergency presssing the accelerator. It is incredibly dangerous.
I was driving in cruise control at the posted speed limit of 80mph. The conditions were dry and sunny. Without warning the car braked hard and decelerated from 80mph to 69mph in less than a second. The braking was so violent, my head snapped forward and I almost lost control of the car. This 'phantom' braking occurred other times but it was less sever. The unpredictable nature of the adaptive cruise control and emergency braking has prompted me to disable these so-called safety features.
My car brakes for no apparent reason when cruis control is active of autopilot. Sometime it is about sometimes it is gradual. In one instance on the interstate at 75mph it took me down to 50 befor I could hit the accelerator petal to make it continue. This is a hazard for drivers around me. I have been in contact with tesla multiple time but they have done nothing to fix it. Lane keep assist is also an issue. When the lane keep assist is turned off in the settings it will still preform the lane keeping. This caught me off guard and caused damage to the vehicle.
The contact owns a 2021 Tesla Model Y. The contact stated while driving at various speeds, the vehicle would slow down without warning while using the smart cruise control feature. The contact stated no warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 3,000
This 2021 Tesla Model Y struck and killed a motorist who was outside of his disabled vehicle with the hazard flashers functioning on the motorist's vehicle. I represent the wife of the deceased. You are already investigating this accident as part of a larger investigation. See article below. The wife of the deceased, [XXX] , was on the phone with him when he was struck and killed and is a witness who you would likely want to interview as part of your investigation. I also am in possession of the disabled vehicle in an unaltered state and available for your Investigators to inspect. Please contact me on my cell phone at [XXX] . [XXX] Sincerely, [XXX] , Esq. [XXX] , P.C. New York, New York INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
What component or system failed or malfunctioned, and is it available for inspection upon request? Adaptive cruise control is unusable on small 2 lane hwy. How was your safety or the safety of others put at risk? Car would brake hard by itself without any obstacle for miles in front of the car. It also brakes randomly following another car or if it detects traffic on the opposite lane. Car would also brake randomly if there was another vehicle behind which almost caused an accident. Has the problem been reproduced or confirmed by a dealer or independent service center? Problem was acknowledge by Tesla customer support via the issue reporting app. They downloaded my trip data. However I was told that it wasn't a hardware issue but a software issue. They will issue a fix however it has been 4 months with no fix insight. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No I was told there was no issue with hardware. I have no reported this issue with police or insurance since there was no accident. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning lamp.
I purchased the Tesla Full Self-Driving capability via subscription for my 2021 Tesla Model Y on Saturday, July 17, 2021. On Sunday, July 18, 2021 at approximately 12:40pm CT. while activating the Smart Summon feature in a private residential parking lot, the car drove itself into a tree damaging the front of the car resulting in a total cost of $1,799.32. Tesla is refusing to refund me the $200.00 for the Self-Driving subscription after their software malfunctioned. This is a dangerous feature that is available to millions of drivers. Video footage of the incident is here: https://vimeo.com/580859343 This is the description of Smart Summoned directly from Tesla’s website: https://www.tesla.com/support/autopilot#usingautopilot Smart Summon is designed to allow your car to drive to you or a location of your choosing, maneuvering around and stopping for objects as necessary. Like Summon, Smart Summon is only intended for use in private parking lots and driveways. You are still responsible for your car and must monitor it and its surroundings at all times and be within your line of sight because it may not detect all obstacles. Be especially careful around quick moving people, bicycles and cars. To use Smart Summon, open your Tesla app, tap Summon and then select the Smart Summon icon. To activate the feature, press and hold the COME TO ME button. Alternatively, tap the target icon, set the target destination of your choice by adjusting the map, and then press and hold the GO TO TARGET button. You can stop your car from driving at any time by releasing the button. Smart Summon works with your Tesla app and your phone’s GPS to operate. You must be within approximately 200 feet of your car to use. Smart Summon requires the latest version of the Tesla mobile app (3.10.0 or later). Please refer to the Owner’s Manual for additional details about this feature.
I pulled up next to a parking space in a parking lot and the Tesla auto park feature was offered on the screen after detecting the parking spot. I pressed to auto park and the tesla proceeded to perform the auto park. During the parking the tesla hit the truck parked in front of the tesla while turning into the space and broke the taillight of the truck and scratched the tesla on right front side. I then braked and disable the auto park after the collision. I reported the incident to Tesla and they reported back that they don't see any issues with the sensors at that time and they say I need to take full responsibility. I cannot think of anything that was particularly challenging for this parking spot or surroundings. It seems a bad calculation by the sensors of Tesla or the software and it made a mistake. Given this experience I cannot trust any of Tesla autopilot features now. They have concluded they will not do anything about it.
Phantom braking is a known problem with the Tesla Model Y. My adaptive cruise control has malfunctioned 2 times in 1 week. It's a very dangerous situation. Apply panic braking when the road has very little traffic and no curves. No warning signs at all. I reported the 2 incidents to Tesla. They essentially said that there was nothing they could do.
I was changing lanes on the highway and my tire flew off the vehicle. Car lost control and slammed between railing and a large truck multiple times. Airbags did not deploy. Defective vehicle!
I had turned into the Taco Bell address: 5217 Mudd Tavern Rd, Woodford, VA 22580 when the car surged and sped. I was able to avoid a person and the dog. But the car continued to accelerate. I tried to utilize the brake system but it did not engage and continued speeding into the next parking lot address 5217 Mudd Tavern Road, Woodford, VA 22580. The car did not stop for trees and so I had to stop the car by impact with a dumpster in the Best Western Plus parking lot. This happened on June 5th 2021. I have tried to get the video from the hotel but to no avail. The Senior Deputy is [XXX] Spotsylvania county. They have the scene photographs. His email is [XXX]. Phone [XXX] ext 3936. The case file number is [XXX]. Over the last 40 years of driving my records are excellent. I really would like to understand the reason for the crash. I am not getting any assistance in a rapid manner to determine the cause. Since I have driven multiple car type over the years I need to understand why this car caused this. Hoping nobody else has to go through this. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
On June, 4th, 2021 in the morning I went to Markham Park with my 13 year old daughter for the covid vaccine. We arrived and right after the shot on her we stopped our Tesla in a line where we should wait for about 15/20 minutes to see if everything was fine with my daughter. While the car was stopped in the line, I was talking to my daughter and the car started moving in the direction of the car in front of us and it hit the car many time till I turned the steering wheel to go away from there. Everything was very fast and confusing. I`m still trying to understand what happened with the car. The car was out of control and the car never tried to break or stop. I think it has stopped because I pressed the P button. I am so frightened and scared about what happened. My daughter and I, the passengers in the car in front of us and the people in the park could have been seriously injured. I opened a report at Tesla in the same day.
I was trying to park the tesla model y after finishing a 15-20 minute test drive on freeways and streets. I parked in a parking lot at the dealership in between two other cars. In order to park the car, I was braking to bring it to a complete stop. After the car was positioned into the parking lot and just before stopping, it accelerated all of a sudden, swerved left and hit a planter in front and another planter on the left before coming to a stop. I got out of the car and my family too and reported to the dealership. I did not leave until tesla fire and tesla security folks came in and took stock of the situation. They found the left front wheel locked in position and had to manually unlock it using tools. 3 other family members were in the car (including kids). Tesla has not offered any explanation for the last 6 days as to why this happened.
Adaptive cruise control did not detect a stationary object on the highway while on "autopilot" the car was traveling straight within the lanes of the highway with no other obstructions or obstacles and crashed right into the object resulting in damage to the front bumper. Videos and images available
I would like the federal safety agency to force automakers to stop using names for their driver assistance features that overstate the capabilities of those features. A driver assistance feature should be allowed to be sold as autopilot if it cannot pilot the vehicle automatically. A driver assistance feature should not be allowed to be sold as "full self-driving" if it cannot drive itself fully. It is deceptive, dangerous, and wrong. "driver assistance standard" and "driver assistance plus" are fair, safe, and appropriate terms that do not immediately tempt abuse. Please immediately act in the interest of consumer and public safety to stop these misleading and unsafe practice by automakers. I submit this on behalf of the 4/16/2021 harris county, tx crash victims, those who have come before, and those who will continue to die believing they are in a self-driving car.
1.screen froze. When rebooted while driving by pressing both scroll buttons, the screen went black and could not access any information or functions on the screen. Put the car into park to fix the issue but then could not change to drive for a minute because the gear change lever wouldn't respond. 2. The car does not stay in its lane when using autopilot during the daytime on a well marked freeway with clear lane markings. The car kept on crossing lane markers.
Vehicle made a sudden right turn when it was on auto pilot and because of that there are minor cosmetic damages to wheel and tire. Manufacturer doesn't accept any fault when it was humanly impossible to control the vehicle because of sudden turn.
I am reaching out to say that I saw the model s and x recall for touchscreen glitches. I have a model y 2021 and I'm experiencing many of the same concerns and issues with loss of safety features like back up camera, proximity censors, land change, and more. This tends to happen when I enter the car and start moving. It won't resolve itself till I leave the car, walk away, and reenter the car.
This is the 2nd tesla my mom owned, she drove a model 3 without any problems for many months. She picks up this model y on november 19 2020, and drives home from the dealer without issues. Next day november 20, 2020, drives to her work, pulls into a parking spot and came to a complete stop. Approx 5-10 seconds later the car lurches forward, hops over the parking curb, over some grass and into a brick wall at full acceleration. Luckily nobody was hurt, but severe damage to the building and the car. This case of unintended acceleration needs investigation. My mom does not feel safe getting back into this model y.
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