My car met a major accident and the impact was so severe that it was total loss. The car was badly damaged from drive side and it skid at least 100 meters and it turn around And I am aware that Tesla has side airbags also but none of airbag were deployed I tried to contact Tesla support and report this issue but no one from Tesla gave proper Response . If you want I can share the pics of my car and claim details
2022 Tesla Model Y airbags complaints
Page 2 of 2: complaints 11 to 19 of 19, newest first, as owners wrote them.
The contact rented from Turo a 2022 Tesla Model Y. The contact stated that while his daughter was driving at approximately 65-70 MPH in rainy weather, the contact's daughter released her foot from the accelerator pedal to decelerate; however, she lost control of the vehicle. The vehicle crashed into a guardrail and went into a ditch. The vehicle then inadvertently reversed onto the highway. The contact's daughter slammed her foot on the brake pedal, and the vehicle stopped immediately. No warning light was illuminated. No air bags were deployed. A police report was filed. The contact's daughter suffered body aches, and medical attention was received. The vehicle was towed to an unknown location. The contact was unaware if the vehicle was deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was unknown. The VIN was unavailable.
The contact owns a 2022 Tesla Model Y. The contact stated that the front passenger’s side seat was not sensing his wife seated in the seat due to her weight. The contact stated that his wife was 102 lbs. which was not recognized by the occupant detection system. The contact stated the front passenger air bag off warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the front passenger’s side seat to be replaced. The vehicle was repaired but continued to experience the failure. The contact took the vehicle back to the local dealer but was unable to determine there was a failure. The vehicle was not repaired. The manufacturer had been informed of the failure and was informed the minimum weight was 100 lbs. The failure mileage was approximately 50.
The front passenger seat airbag does not properly arm when occupied by an adult female weighing between 120-125 pounds. According to the vehicle's Owners Manual, it should arm at any weight in excess of 100 pounds. There is an indicator on the main display that clearly displays when the passenger airbag is armed and when it is unarmed. This is an intermittent issue, occurring more than 50% of the time the seat is occupied. The best we can do to characterize the behavior is as follows: 1) The passenger airbag is more likely to arm correctly if the passenger gets into the car at the same time as the driver. 2) It is less likely to arm correctly if the passenger gets in after the driver has started the car and/or driven it a bit. Two examples: Driver gets in to set the temp or navigation before a trip and passenger gets in a few minutes later, or driver retrieves car from a parking place and then drives a short distance to pick up the passenger. In both cases, the airbag is unlikely to arm correctly. 3) Even after a successful drive (in which the airbag armed), say to the grocery store, it is unlikely to arm when the driver and passenger get back in together a few minutes later. In all cases above, the longer it is driven in a single trip, the more likely it is to randomly arm/disarm itself multiple times during that trip. By failing to correctly and consistently arm when occupied by a 120-pound adult passenger, it leaves said passenger unprotected in case of an accident. Tesla Service performed static, calibrated-weight tests, and confirmed that it takes greater than 125 pounds to consistently arm the front passenger airbag. They have replaced the passenger seat twice so far, and claimed that the most recent seat installed passed the 100-pound test, but the issue persists. The car was serviced for this issue on November 28th, and again from November 23 to December 7. This issue remains to this date (December 19).
The contact owns a 2022 Tesla Model Y. The contact stated that after he made a right turn, another vehicle crashed into the front passenger side door to the rear passenger side door. The air bags failed to deploy. No warning lights were illuminated. The contact sustained soreness to the shoulder, neck, and back. No medical attention was required. A police report was filed. The vehicle was towed to a tow lot. The dealer nor the manufacturer was notified of the failure. The failure mileage was 8,607.
My Tesla provided an in car warning message on June 28 stating that the “front passenger safety restraint system fault” exists. I immediately created a service request (the same day) and included pictures of the fault message. On July 6th, the Tesla service team stated that the appointment required a service center visit (which is not an option when making the appointment originally) and scheduled the appointment for July 25. On July 25, I took the car into the service center. A day later, Tesla confirmed an issue with the OCS module that required a new front passenger seat be installed. Tesla could not provide a date the new seat would be available and let me drive off with the vehicle. I made a follow up appointment on August 16th. On the day of the appointment, the Tesla service team confirmed that the replacement seat was not yet available and they still did not know when it would be. It has now been almost two months since the original alert and despite my proactive efforts, Tesla cannot tell me when this serious safety issue with my vehicle will be repaired. Tesla is allowing its customers to continue to drive vehicles with critical safety issues without any urgency in the repair.
I have a son 14 who is 99 lbs. It doesn't trigger the passenger airbag for the front seat. According to Tesla the limit is 100 lbs. My son is average height and weight. Why wouldn't a 14 year old kid trigger the Airbag to be on?!? My son has been out of a car seat/booster for 5 years! IMO this is a safety concern and I will have him sit in the back seat, but this seems kind of ridiculous.
While driving at a normal speed and turning around at an intersection in our neighborhood, the car suddenly went out of control, causing the car to hit a fire hydrant in front of a home, smashed a tree before crashing into the siding of the home. Insurance deemed the car as "totaled". We were reimbursed by insurance so this is not about monetary losses, but a report to protect other drivers and their families. The Tesla database records mentioned user acceleration and error, but this doesn't sound like a reasonable cause. The airbags didn't open and neither did the automatic emergency braking or forward collision warning work. I was unable to brake and control the car to stop. This accident is captured in the security system video of the impacted home.
Tesla Model Y passenger airbags are armed automatically based on the weight in the seat. The manual states the airbag should be on with a person weighing above 100 lbs. The airbag does not turn on consistently for my wife who weighs about 120 lbs. About 80% of the time the airbag remains off. Even when the airbag is on, sometimes it will turn off from a deceleration approaching a stop sign. Took the car in for a service at the Tesla service center and they say airbag staying off is "normal" for a 120 lbs person. They advised we tilt the seat cushion down in the back to help activate the weight sensor. The passenger weight sensor or the program logic of the car is not reliable to turn on the airbag for my wife consistantly.
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