I was driving my tesla model Y on the highway and suddenly the steering wheel turn 90 degrees and crash my driver side with the back of the car in the lane to the right. The night before the accident there was a system update for the car. no warning were made by the car
2022 Tesla Model Y driver assistance complaints
Page 5 of 19: complaints 101 to 130 of 531, newest first, as owners wrote them.
On November 12, 2023, approximately 3PM, my family and I were traveling eastbound on Miramar Road, near Camino Santa Fe Road, San Diego, when we experienced an immediate and sudden braking of our vehicle (2022 Tesla, model Y), for no apparent reason. There were no warning lights or symptoms that would have exhibited any kind of problem with the vehicle. This sudden braking caused my wife, the driver, to panic and swerve. We were traveling at the posted road speed of about 50mph. Fortunately, there was no traffic and no other vehicles in the vicinity or there might have been an accident. We have not yet reported this incident to Tesla, the police, or anyone else. I am conducting my initial research. Coincidentally, my daughter just experienced a similar incident this morning in her 2017 Tesla, Model 3. She will file her own report. After hearing of the problem happening to my daughter I decided we need to file immediate reports and contact Tesla today.
When I drive a Tesla Model Y under Self-Driving mode at night inside YellowStone NP, there is another car on the opposite side with a high beam turned on, and just near that car there is a bison on the road, the Self-Driving computer fails to detect the bison in the beginning, and too late to do emergency break, the car hit the bison after passing that car. The bison died but driver is safe, the front right head light part and right repeater camera was missing. It's very hard to see the bison in the dark when the other car turns on the high beam, for both humans and cameras, the self-driving without radar or LiDAR is not able to detect the obstacle at the blind spot. I want to report this accident as a reference, the car's self-driving software helped me avoid serious injury. The Tesla FSD(Full Self-Driving or Autopilot) is great but I still hope there's more sensor such as radar or LIDAR can be added to the car for better night vision self-driving. The car deemed a total loss and there is a video from the front dash cam record how this accident happen.
While driving at night with the cruise control on, the emergency braking system engaged. It appeared that the road surface went from dark to a lighter color.
Phantom breaking problem with Tesla Y occurred on I90 between Rapid City and Sioux Falls SD, June 2nd between 1 and 2 pm when my wife and I were traveling across country. I was passing a semi-truck in the left lane and traveling at about 80 mph (the speed limit) with a pickup truck following me. I was using TACC (assisted cruise control) without the Autosteer function, when the Tesla Y slammed on the breaks. It was a panic type of stop and everything in the back seat flew forward and both my wife were shaken. I quickly pressed on the accelerator and was able to increase our speed quickly, but we were almost rear ended by the pickup truck that was following us. I noticed the semi-truck was all red on the Tesla screen and I assume the Tesla computer thought it was a potential collision. After passing the truck I pulled into the right lane. The pickup behind passed me pulled into the right lane and then proceeded to break while he was in front of me. He was not happy and I could not blame him. This almost caused a road rage incident as well. thankfully nothing happened but it was very close to becoming an accident.
Full self driving (FSD), when engaged on the freeway, occasionally causes needless hard braking (phantom braking). This happens randomly and without warning. When this occurs, I and others road users are at increased risk of an accident and serious injury and/or death. Since there has been no accident the vehicle has not been inspected.
On 9/4/23, I encountered a serious malfunction with my Model Y. The issue in question involved the vehicle crashing into a wall on the top level of a parking structure while using the “Smart Summon” feature in Tesla’s mobile app. The “Smart Summon” feature allows you to use the Tesla app to retrieve the vehicle and have it move to your location (within 12 meters) while you are standing outside of the vehicle. This malfunction rendered the vehicle unsafe to drive and significantly affected its performance. I immediately contacted Tesla's customer support and was advised to take my vehicle to the nearest Tesla Service Center or certified repair service center. The Tesla Service Center located in West Covina, CA, performed a diagnostics inspection and technicians said that due to the “Smart Summon” feature being a beta version, they do not take responsibility for the damage caused. I explained that the “Smart Summon” feature was first released in 2016 and that it’s original feature design is for the vehicle to stop completely if it detects any objects in its path of travel. I also raised the question on what if it was our children or any other pedestrian that could have been injured. I would like to emphasize that my Model Y is only 1.4 year old, purchased in April 2022 and it has been meticulously maintained according to Tesla's recommended guidelines. It is perplexing and disheartening to learn that a significant malfunction, seemingly unrelated to any neglect or misuse on my part, would not be covered by Tesla's warranty. I understand that warranties have limitations, but I firmly believe that the malfunction I experienced falls well within the scope of what should be covered. This situation has placed an unexpected financial burden on me, as the estimated repair costs are substantial at almost $8,000. It also raises questions about the reliability and durability of Tesla vehicles. I kindly request your time and assistance in the matter.
When using cruise control my Model Y will randomly slam on the brakes for no reason. Latest incident was on a two lane highway (HWY 395 in CA) at 1pm. Sunny with perfect visibility. Road condition was no problem. No visual obstacles anywhere that would confuse the cameras. Zero reason for the brakes to be slammed. Luckily there were no cars around me. Especially behind me. This is a common occurrence and very dangerous. This could easily cause someone to rear end me as this happens in spots this shouldn’t and when you least expect it. This has been an issue people have been complaining about for awhile now with no fix. Please help
The vehicle has suddenly applied automatic emergency braking on numerous occasions when there is no obstruction in the road or potential emergency situation. This often occurs multiple times per trip on longer trips (multiple hours of driving). It seems to happen regardless of whether Autopilot is activated or just cruise control. It seems much more common on hot, sunny days when highway mirages are present but it occasionally happens due to some shadow conditions. None of these situations have resulted in compromised safety but that might have been different if there had been a vehicles immediately behind us. The brakes are applied without warning and the vehicle decelerates rapidly.
There was an update last night on my Tesla model y. I've noticed two episodes of phantom breaking after this update this morning when I was driving to work. There was a truck in the next Lane but the car hit the brakes all of a sudden on the highway when the autopilot was on active. It was at a curve on the highway. I'm assuming the car thought that the truck was moving into my lane leading to sudden activation of brakes. This could have been dangerous. Fortunately there was nobody behind me and we were safe.
Many occurrences of phantom braking have occurred since I purchased the vehicle several months ago. I was driving on I-5 in California with the cruise control set at 70mph, then changed lanes from left lane to right lane with about 5-6 car links from the semi truck to the rear in the right lane. The emergency braking feature engaged with no vehicles in front of me in either lane for at least 500 yards. The semi truck locked up its breaks to avoid rear ending me. I applied the accelerator as quickly as possible and when I did the semi was approximately 3 feet from crashing into the rear of my vehicle.
The contact rented a 2022 Tesla Model Y. The contact stated that while his wife was driving approximately 55-65 MPH, the vehicle started swerving to the left and to the right. The failure occurred while driving towards oncoming traffic. The contact stated that his wife was able to regain control of the vehicle and pulled into the nearest driveway. Hertz Rental Car was contacted and had the vehicle towed. The contact was provided another rental car. The contact was informed that a software update was needed; however, the contact was unaware if the vehicle was diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 33,071.
During a recent road-trip we experienced “phantom braking” twice while our cruise control was engaged. The first episode occurred on 8/4/23 when we were on a 4 lane highway (395) just north of Reno. Fortunately no other vehicles were close to us, the car suddenly decelerated from 75 to 40 mph pulling to the right. The second episode, on 8/7/23, with similar road circumstances. the sudden braking occurred while using cruise control, but this time took us from 75-0 pulling us to the right. Our luggage flew forward, tires screeched, and we smelled rubber/brakes?? when we got out to pull back the contents of the cargo space. It was very frightening. I have since read of many similar incidence occurring with Tesla’s tied to self driving and cruise control. After an assessment at the local Tesla dealership (Bend, OR) today they found nothing wrong with the car but acknowledged that the phantom braking is occurring and Tesla engineering is “working on it”. Unfortunately there doesn’t seem to be a way for consumers to opt out of the Autopilot (adaptive) portion of cruise control. We feel this is a dangerous situation.
Driver seats heat up on its own. Windows go up and down on its own. Front collision sensor beeps with no cars nearby. Wipers issues. Back up camera issues.
Phantom braking multiple times at highway speeds while on a 3840 mile road trip. Autopilot including cruise control were on. The car would suddenly brake very hard. I don't know if it would have stopped completely or not because I always took control immediately.
During auto pilot or cruise control the vehicle suddenly brakes causing a sudden deceleration with no obstacles or obstruction! Phantom braking! Happens several times during a trip.
While traveling at highway speeds from Colorado to Texas and from Texas back to Colorado my car continuously slammed on the brakes without warning while the autopilot(cruise control) was engaged. There was no visible evidence or object in common for each event. What made this dangerous is any untied objects in the car would shift forward and the vehicles behind me would have to slam on their brakes as well. On a few occasions it changed lanes with no cars in front of me.
Speed control set to 65MPH car suddenly stops , with nothing in front of it. I needed to step on accelerator to have car move forward. This has happened many times. Safety, I have notified Tesla, They have not corrected problem.
The contact owns a 2022 Tesla Model Y. The contact stated while driving 74 MPH with the cruise control activated, the vehicle experienced phantom braking and decelerated to 20 MPH before returning to normal operation. The contact stated that the failure recurred three times. The contact stated that moments later with the cruise control still activated, the vehicle seemed to enter self-driving mode independently, briefly taking control of the steering wheel. The contact stated that the vehicle jerked erratically as if attempting to avoid a crash however, there was no other vehicles or objects nearby. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 14,600.
The proximity sensor alerts do not work with Tesla vision and resulted in a minor collision with adjacent vehicle while manually parking. With the removal of the ultrasonic sensors from the alert system, Tesla is not reliable anymore for distance warning and is responsible for accidents to to the false sense of confidence provided by that system
While on both adaptive cruise control and autopilot the vehicle suddenly and dangerously emergency braked on a clear and open freeway with no visible cars or obstacles in sight. Our safety was compromised as it caused us to almost lose control of the vehicle and terrified the passengers. Had there been any vehicles behind us it would have possibly caused a collision at high speed. Have not taken the vehicle back to the dealership yet but others I know with a Tesla have had similar experiences and the dealer has been unhelpful. The vehicle had only around 1200 miles on it and shows no other signs of issues or warnings.
While in simple autopilot mode (not full self driving) the vehicle had two episodes of phantom braking at freeway speeds of 80 mph. On one occasion it applied the brakes when a car passed me going in the same direction. On the other occasion there were no vehicles anywhere in the vicinity and it applied the brakes for no reason. I took the car to the Tesla service center and they said they are aware of the phantom braking issue but have no fix for it. They recommended I use the autopilot again and file a report at exactly the time it occurs again. So, basically risk getting killed so I can file a report for them for a problem they can't fix. The car brakes without any warning whatsoever. It's absurd, Tesla claims full self driving cars and they can't even get simple adaptive cruise control to work safely.
The contact owns a 2022 Tesla Model Y. The contact stated that on three separate occasions, while driving at approximately 75 MPH with the ADAS and Adaptive Cruise Control activated, the vehicle experienced phantom braking with the accelerator pedal depressed. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 9,000.
When using Tesla's Cruise-Control, Traffic Aware Cruise Control or Enhanced Auto-Pilot the vehicle severely brakes without any reason. This happens every time the vehicle is taken on the highway. It is sometimes reproducible because it happens every single time at specific geographic locations. Most often it is not reproducible. On the highways it has put me in danger more than once. The vehicle would brake while going at 75mph and slow down rapidly all the way down to 45mph. Other vehicles following at safe distances have to veer away quickly or slam on their brakes to avoid an accident. Everyone inside the car experience a whiplash from their seat belts. I opened a service ticket with Tesla. I was told that they ran a remote diagnostics and found no hardware issue in the car. The ticket was closed by Tesla after they pointed out that Enhanced Auto Pilot is a Beta version. I gave them very specific examples of how to reproduce this issue. No on came to drive the car before closing the ticket.
Auto acceleration(forward) caused while parking and crashed into fence and utilities. Requested TESLA to diagonalize the cause of auto acceleration. Tesla couldn't handle my request well and they canceled and delayed my request, finally, they rejected my request as the car was salvaged.
While using cruise control on the highway, the car suddenly decelerated twice. Each time the cruise control was set around 78mph, and it decelerated to approximately 70mph. No warnings were issued before, during, or after the decelerations— the car continued as if nothing had happened.
Repeated phantom braking when using adaptive cruise control. This happened at least 10 times in one day and is a safety issue. Most recent software update seems to have made this problem worse not better.
PHANTOM BRAKING issue at highway speeds with autopilot engaged. The car will harshly start braking suddenly on highway to a near complete stop.
My wife and I were on the highway 44 in the model Y travelling at around 79 miles an hour. There was no other vehicles close to us or in front of us. This was about 1:30 PM and there was no clouds in the sky. The autopilot had been engaged and for no reason, the car started to emergency brake. This was very scary since it was very abrupt and if another vehicle would have been following too close we would have been hit from behind causing damage and or causing death to us both. The vehicle has done this numerous times since we have owned it. It was reported to Tesla and I had a service scheduled to have them look at it. They claimed they looked at the logs and did not see any issues, which I find hard to believe, I asked for the logs and they refused to provide them to me. They claimed I would not understand them, although I explained that I am engineer and I have 25 years of experience with such things. Trust me, I can read a safety log! They claim they will fix with a software update, but when asked for an ECD or ETA they refused to give me that information.
I have the latest software for FSD, 2023.7.20. I was driving North on 71 in Ohio, there are three lanes of traffic. I was in the right hand lane at the speed limit under FSD. There were no cars in front of me and no objects on the roadside. There were cars in front of me in the center and left hand lane. Suddenly the brakes were applied very hard, fortunately the SUV that was behind me was able to slow and move to the middle lane. The speed went from 70 to about 35. My wife, as the sole passenger will never ride in the car again.
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