Automatic hold disabled. I had multiple instances where automatic hold was disabled. If driver isn’t paying attention to screen it is hard to know and car rolls back on wheel. Earlier when I encountered this issue vehicle was rolling back and my wife caught this issue.
2023 Tesla Model Y driver assistance complaints
Page 15 of 19: complaints 401 to 430 of 549, newest first, as owners wrote them.
The contact owns a 2023 Tesla Model Y. The contact stated that while driving approximately 70 MPH with the Adaptive Cruise Control activated, the Forward Collision Avoidance system erroneously activated, causing the vehicle to abruptly decelerate. The contact stated that during the failure, there was no other vehicles or objects nearby to cause the system to be activated. The contact stated that the failure recurred every 5 miles after the initial failure occurred. After deactivating the Adaptive Cruise Control, the vehicle operated normally. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The mechanic stated that no hardware failures were found. The contact stated that the failure recurred whenever the Adaptive Cruise Control was activated, while there was no other vehicles or objects nearby. The manufacturer was notified of the failure. The failure mileage was 5,000.
This is regarding “phantom braking.” Whenever I engage adaptive cruise control invariably the car will slam on the brakes at random times. Typically on a 350 mile drive I experienced roughly 4 instances. In conclusion I deem this feature too dangerous to use unless the interstate is relatively empty of traffic.
My Tesla Model Y is experiencing phantom braking, due presumably to a faulty collission avoidance safety system. With cruise control enabled (not autopilot with lane keeping, only cruise control by depressing the stalk once vs. twice for lane keep) the car will phantom brake, where it slams on the brakes thinking their is a vehicle in its path when there is no vehicle in the front lane. This has happened to us on a clear toll road in Southern California on Hwy 73, both on June 7th, 2023 and in April/May 2023, where the Tesla slams on its brakes, decelerating us from 65mph to 38mph and below (at which point I slammed the accelerator pedal to avoid a rear end collission), with vehicles directly behind us, almost causing a dangerous accident. This happened with my three children in the back seat. We have experiencing this phantom braking twice in the last 2 months. In all cases the vehicle was well centered in the lane and there was no vehicle in the lane ahead of us, nor did we recently change lanes. I created a service ticket with Tesla, including bringing it into the service center at Lake Forest, CA, as scheduled, and they explained in person that there is nothing they can do, that they are unable to retrieve any video footage from the vehicle, and sent us away without even looking at the vehicle, replacing any hardware, hardware testing, or test driving it for themselves. We are at a complete loss of what to do with this vehicle that is only 6 months old. The vehicle has no warning lights or error messages prior to any of these failures. I feel that this vehicle is unsafe for my family to drive and Tesla is not putting forth reasonable effort to fix the vehicle.
My car keeps giving false alarm which itself causes a lot of confusion and safety hazards. This incident took place on June 13, 2023 at 6:13pm on Rte 602/Reston Highway at Reston, VA. While I was driving on the right lane slowly, Tesla fired a false alarm for the car traveling in front of me, at that time my speed was about 15mph and there was plenty space between the cars. I filed bug report with the manufacturer.
I merged onto a 2 lane highway that has cross traffic. The speed limit was 65 mph. I was driving with cruise control (Autopilot) at the speed limit when the car braked very hard. The closest car in front of me was about 0.25 miles and there was no oncoming or cross traffic. I am lucky that there was no car behind me because I would have been rear ended because the breaking was so severe. This is the second time in a month that this occurred. During the first occurrence a truck was crossing the road about 500 feet ahead of me. The car over reacted and braked, but at least there was an apparent reason. Today's event was completely inexplicable. I have decided to stop using Autopilot on two lane roads - it's too unpredictable. I wish the car had regular dumb old cruise control - it would be safer.
The contact owns a 2023 Tesla Model Y. The contact stated while driving 70 MPH with the Adaptive Cruise Control or Autonomous Self Driving feature activated, the vehicle experienced phantom braking. No warning light was illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 1,008.
While using Tesla's Adaptive Cruise Control on the highway, the car's Automatic Emergency Braking system applied brakes and decelerated rapidly with no obstacle on the road, as if an immanent crash was about to happen. The risk was greatest when it happened with a car traveling behind us and didn't anticipate my car braking since there was no reason to do so. My wife and I felt like we could be rear-ended. This happened several times over many days traveling across the country. On June 5th, at about 8:30 AM Mountain Time, I called Tesla Service. I called to learn if this could be fixed. I spoke with the front line employee, and than escalated my call and spoke to the supervisor. Both said the car was acting as intended, that this happens with all versions of auto pilot, and there was no way to fix it. Even when I turn off the Automatic Emergency Breaking feature, phantom braking still occurs. This call was recorded by Tesla, and they have the record. On long drives, it really helps to use this technology, even though using it puts us at risk. I support filing a claim at Tesla.com/legal or joining class action suit.
At 10 AM on a sunny day on Sunday driving on a highway at ~68 MPH on autopilot, car suddenly applied the breaks causing it to stop but I applied accelerator to prevent rear end accident. Accident avoided because road didn’t have much traffic.
Car under adaptive cruise control braked hard after changing lanes from behind another vehicle to an open lane with no traffic. Went quickly from 65 to 20 mph until driver started accelerating manually
The Adaptive Speed Control will randomly, abruptly decelerate the vehicle for absolutely NO reason. This certainly is safety item if a car were following me. With the Tesla set in the "Hold" setting for regenerative battery charging purposes, this is the same as slamming on the brakes. Also, this vehicle now only utilizes cameras for sensing everything and it falls short in this area. Other times this happens includes: Orange cones in construction areas, a vehicle crowding the center line in multi-lane highways and also, vehicles traveling the same direction ahead of you in a curve. In these instances, cameras and or computers processing the camera information is getting it wrong...
I drive in West Texas, no hills but some rises and slopes, mostly flat. Going from Odessa to Lubbock (5AM) maybe 2 phantom braking episodes. Coming back on a clear, sunshiny day I experienced 15-20, out of the blue. Scared me to death. No cars within 100 yards, just BAM and it braked. Another 6-7 when the car thought a car over taking me was a problem and braked or one coming in a two lane (just about 5 miles only) thinking there was a danger. We are talking about excellent 4 lane highways with excellent pavement and markings.
Phantom braking at highway speed. Maybe a shadow or line on the road confuses the system and slams on brakes. Is more common if the cruise is engaged. Happens every day. My commute is about 30 miles happens once or twice every drive. Increases risk of being rear ended. The car is not FSD enabled.
I am filing the following two incidents regarding false and faulty warnings of the forward collision system. I also filed "bug reports" with the manufacturer, will ask for a service appointment. 1.On June 7, 2023 at 9:10am while I was driving from Fairfax, VA to Arlington, VA on Rte 50, this section of the road had 3 lanes, the left most lane was blocked with a car signaling for a left turn. I am in the middle lane, which is slowed down, there is plenty of distance between my car and the one in front of me. At that point of time, I received a false alarm. 2. On June 9, 2023 at 8:11pm while I was traveling with family on Rte 620, one lane slowed down due to approaching a roundabout my car fired another faulty forward collision warning. Everybody in the car is confused, trying to figure out what is going on. There is plenty of distance, double the legally required, between my card and the car in front of me.
The adaptive cruise control was on today at and around 10:30am on highway 101N in the Bay Area, CA from Woodside exit on 101N to 6th street exit on 280 in SF. The listed highway speed started changing erratically causing the car to break to slow without cause and I had to take over to avoid being rear ended. There were no cars ahead of me that were close enough to cause breaking, and no construction zone or signage either. It was the listed highway speed that kept changing erratically from 65mph to as follows: 25 mph for a few minutes in a 65mph zone, then back to 65mph 25mph for a few minutes in a 65mph zone, then back to 65mph 35mph for maybe a minute in a 65mph zone, then back to 65mph 55mph for a short minute in a 65mph zone, then back to 65mph 30mph for a minute or so in a 65mph zone, then back to 65mph 25mph for a few minutes in a 65mph zone
I experience multiple and frequent phantom braking events when using the Active Cruise Control. This continues to occur every time I use cruise control, and occurs even on straight empty roads on bright sunny or overcast days, and creates a serious safety issue for any vehicles that are following. The deceleration is rapid because of the regenerative braking capabilities of the vehicle. There are no warnings lamps or indications associated with these random braking events. The vehicle has not been inspected by the manufacturer, but my research shows this is a common defect reported by many Tesla owners. Tesla should, at a minimum, provide a software option to deactivate Active Cruise Control and make it a non-traffic aware system until such time as a bug proof system can be produced.
We upgraded our auto pilot to the advanced auto pilot system and when driving from Denver to Santa Fe the Tesla would brake abruptly without notice or reason. The braking reduced speed by at least 30-40 mph in a matter of a second or two. This occurred 6 times during this drive. The concern is if this happens when other cars are driving behind our car, it will cause a collision.
This has been a consistent on-going issue with my brand new 2023 Tesla Model Y. While using Autopilots Traffic-Aware Cruise Control and the Autosteer feature the car will without warning begin braking. Each time is different in regards to severity of the breaking but it is typically like letting off the accelerator pedal which in a Tesla is comparable to significant breaking. Have taken two highway road trips and on both trips, the phantom breaking has occurred multiple times. Some of the incidents the car would go from 75MPH to 45MPH in a matter of seconds. From research done, this "Phantom Breaking" is a serious issue that Tesla says is due to software issues and not hardware issues. Our safety was put at risk because the person behind us might not be paying attention when cruising on open road, during daylight, etc and could rear-end our car. There have been no predictors or weather conditions that cause the braking. Usually, for us, has happened on sunny days on multi-lane highways with not a lot of traffic. Have taken car to dealer and they state it is a software issue. No warning signs that the breaking would happen and no objects or cars show up on the screen when it happens.
My car's forward collision warning system, gave another false warning: 1. May 31, 2023 at 9:04am 2. While driving on Rte. 50 at Fairfax, VA 3. I had more then enough safe distance between my car and the car in front of me The forward collision system provided sound, and visual alarms for the unwarranted situation that I described above. This cause a great deal of confusion, shock and distracted me from the road.
Drove my Tesla on a road trip for the first time and while driving the vehicle would slam on the brakes with no vehicle object or person in front of the vehicle. Very dangerous due to driving 70mph and vehicle tried to come to stop with vehicles behind me. This happened at least 3 times while in adaptive cruise control.
I bought the Model Y in Feb 2023, after 2 months of driving, 3 weeks back on 5/14/2023, all of sudden the car lit up Yellow Brake indicator on dashboard while I was driving downhill. I didn't understand what this indicator meant but when I needed to brake - I could not brake at all, so I let regenerative braking slow the car down which it did. I was horrified as I was on the road at that time, so I tried to find parking to park the car and then read online what this indicator meant, but felt very unsafe to drive the car home. Since then Brakes doesnt work and ABS seems to push back my foot hard and Adaptive cruise controld doesnt work at all. I have service appointment on 6/6 which is the first appointment I could find close to my home.
Experienced dangerous situation while using Speed Control, aka: Cruise Control, with NO vehicles ahead of mine, a totally empty road in New Mexico on I-25, the Tesla Model Y with 2,000 miles on it suddenly braked, dropping the speed over 15mph, then suddenly accelerated, I read this is a known problem and is known as Phantom Braking. It happened several times during the trip, once with a vehicle behind me creating a VERY dangerous situation. I have stopped using this feature until Tesla offers a proven fix for the issue.
Driving directly north on SR281, about an hour before sunset. Perfectly clear dry sunny day. No traffic for at least 500ft in front of me. A car immediately behind me (about 2 car lengths).. The sun was at the roughly 10 o-clock position (Horizontal plane, 12 o'clock being directly forward/North), and at about 10 o'clock vertically (12 o'clock being directly up, West at 9 o'clock, East at 3 o'clock, centered on my position). Full Self Driving beta visualization was enabled. The vehicle was not in AutoSteer or Full Self Driving mode - but it was in Traffic-Aware Cruise Control mode. My car braked hard and suddenly, causing the car behind me to brake. On the FSD display, a red vehicle was rendered on top of my location (driver position of this "ghost" vehicle would have been ~2 feet in front of where I was sitting). This phantom car appears to have been caused by lens flare from the sun. This sequence of events repeated itself four or five times over the next few minutes, with the ghost car appearing, the car trying to brake, and then disappearing. My safety was put at risk due to hard and unexpected braking under conditions where there was no reasonable expectation that I would need to perform an emergency stop. The risk was from the vehicle behind me having to unexpectedly stop; without an attentive drive this would have caused a collision. The vehicle has not been examined by any dealer or service center, and appears to be a software problem that occurs under specific lighting conditions.
The car drops the speed suddenly when the car is in autopilot mode .I have noticed this issues on interstate so far . I-68,I-90,I-76,I-80. It happened 6-8 times so far since i bought the car (3/7/2023 ). This is a dangerous situation and high risk of collision from the rear . I have informed Tela service team and i have been acknowledged that there is no solution at this point but they were working on the software updates . I kindly request the federal safety agency to ask Tesla to recall the car until the issue gets fixed . I'm really worried .
Approximately 5 times while using Adaptive Cruise Control my 2023 Tesla Y will abruptly brake and slow down approximately 10-15 mph even through there are not roadway dangers. It is a startling event every time.
We have had our car for under 3 months and have had repeated episodes (easily 2 to 3 dozen) of extremely rapid braking when the car is in cruise control on the open interstate road when there are no cars ahead of us or any other obstacles that might have triggered the camera sensor. Tried turning off the forward collision avoidance option and the events still happen. Have kept the windshield over the front camera areas clean. It has happened typically during sunny days as we have not usually used the cruise control in the rain. When these events happen there is typical rapid slowing of the vehicle by 20-30 mph within a few seconds. If a car was following close behind us, there would be a high chance of collision. There have been no warning messages or any signs that the vehicle is otherwise malfunctioning. When we contacted Tesla technical assistance, they emailed us a copy of the part of the car manual that says the feature might not function in bad weather, if the camera is not clean, in construction zones, etc. none of which describe the circumstances of when this malfunction happens in the car in broad daylight. They also said whenever it happens to send a bug report which the technicians will look at. They also said it might be fixed with the next update, which of course, it wasn't. Finally, in the same batch of emails, they sent email that said we could report our issue to the federal safety agency which without any other resolution method to the problem, is why I am reporting it here. It seems as if there are many Tesla owners who are reporting this problem online. It may have been less of a problem before Tesla removed the radar feature in the last year and depended solely on their front cameras to make automatic braking decisions for the car. Whatever is happening, it isn't working and makes driving with cruise control scary and dangerous. Thank you for listening. Please help.
I have my car serviced 4(four) times, most recently on May 26, 2023 at Tesla Sterling, VA Service Center. While traveling with family on May 27, 2023, we had three false warning incidents, each caused serious confusion and distress: 1. On May 27, at 12:47pm on Alder Woods Dr. at Fairfax VA - my car issued a false warning for a legally parked car on the street. 2. On May 27, at 6:51pm on I-495South - my car issued another false alarm for a slow downed traffic, for the car travelling in front of me - going well below the speed limit, with a lot of space between two cars. 3. On May 27, at 6:53pm on I-495South - my car issued a third false alarm for the same slow downed traffic, and for the same car as I described above - going well below speed limit, with a lot of space between two cars. Tesla's Forward Collision System warnings can't be turned off, the false alarms as I described above cause a lot of confusion. I need to look at the screen to study what was going on, the false warnings system distracts me, which may cause other serious injuries or problems. Also, the forward collision system is connected to Tesla insurance, I am paying 2 times more than what I started to pay, due to false warnings, when I purchased the car 6 months ago, for no good reason.
While driving on a relatively straight, 2-lane highway with cruise control set and no autopilot, the car started to brake suddenly and aggressively. This caused the car behind me to almost rear end my car. Luckily I was quick enough to press the accelerator to avoid the accident. This same sudden braking happened a total of 4 times within a 200 mile trip, one of which almost caused an accident.
This incident took place on May 26, 2023 at 3:43pm on Rt 608 (West Ox Rd) at Fairfax, VA. I had another false alarm warning for a car traveling in front of me with below the speed limit and having more than plenty space between us. My car put a false warning with extreme sounds and visuals, as a result I had to take off my eyes from the road and look at the screen to see what may be going on. I was distracted due to this warning, and I had to 'hard brake' as a result. Tesla's false forward collision warning almost caused an accident as a result. Both false warning and the follow up is captured in the screenshot that I share. I had my car at Tesla Service Center at 9am same day on the same day (May 26, 2023) for fixing Forward Collision System malfunctions. The service told me that there is no fix, they are aware of the problems, but there is no fix.
Car was in autopilot multiple times and sharply applied brakes with nothing in front or obstacles. This is dangerous and almost caused an accident.
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