The worst 2020 Thomas Built Buses Saf-T-Liner C2 Jouley problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
Problems by type
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Recalls 2
Equipment: other: labels
- What is wrong
- Daimler Trucks North America, LLC (DTNA) is recalling certain Thomas Built Buses 2019-2022 Saf-T-Liner C2, Saf-T-Liner EFX, Saf-T-Liner HDX, Minotour DRW, 2020-2022 Saf-T-Liner C2 Jouley, and Minotour SRW school buses. The Emergency Exit Label lettering is too small and may be difficult to read. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."
- Risk
- Emergency exit labels that are difficult to read can prevent or delay the use of the emergency exit, increasing the risk of injury.
- Remedy
- Dealers will correct the lettering, free of charge. Owner notification letters were mailed September 5, 2024. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL918.
Recall number 24V555000 · Recall details
Structure: emergency: escape/egress/exit: latching/release system
- What is wrong
- Daimler Trucks North America, LLC. (DTNA) is recalling certain 2019-2024 Thomas Built SAF-T-LINER C2 and 2020-2024 Thomas Built SAF-T-Liner Jouley school buses. The fasteners for the emergency exit door may loosen and detach, which can allow the emergency exit door to open unexpectedly.
- Risk
- An emergency exit door opening unexpectedly can increase the risk of an injury.
- Remedy
- Dealers will inspect and tighten the fasteners for the emergency exit door, as necessary, free of charge. Owner notification letters were mailed December 1, 2023. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL982.
Recall number 23V669000 · Recall details
See all 2 recalls for the 2020 Thomas Built Buses Saf-T-Liner C2 Jouley
Technical service bulletins for the 2020 Thomas Built Buses Saf-T-Liner C2 Jouley 7
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Technical Service Bulletin for Vehicle Interface Controller (VIC) Software Update
- CX Advocate for Experiencing Excessive Purging from Air Dryer
- Service Solution for Update Jouley Transmission Cooler Hoses
- Service Solution for C2 Jouley Battery Replacement
- Service Solution for eB2 (Jouley) 47% SoC Battery CAN Integrity Improvement (294)
- Service Solution for EB2 MCC Controller Update, Intellipark Keep-Awake
- Service Solution for eB2 (Jouley) and MT50e Telemetry Module Commissioning and Operation
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Questions about the 2020 Thomas Built Buses Saf-T-Liner C2 Jouley
Is the 2020 Thomas Built Buses Saf-T-Liner C2 Jouley reliable?
Owners have filed 0 complaints about the 2020 Thomas Built Buses Saf-T-Liner C2 Jouley.
What is the most common problem with the 2020 Thomas Built Buses Saf-T-Liner C2 Jouley?
There are not enough complaints to tell.
How many recalls does the 2020 Thomas Built Buses Saf-T-Liner C2 Jouley have?
2 recalls, covering equipment and structure.
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