The worst 2023 Thomas Built Buses Saf-T-Liner C2 Jouley problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
Recalls 5
Structure: body
- What is wrong
- Daimler Trucks North America, LLC (DTNA) is recalling certain 2023-2027 Thomas Built SAF-T-LINER C2 Jouley, 2025-2027 Thomas Built SAF-T-LINER C2, 2026-2027 Thomas Built SAF-T-LINER HDX2, and Thomas Built SAF-T-LINER EFX2 school buses. The wheelhouse body interior joints may have been manufactured incorrectly, resulting in insufficient joint strength. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 221, "School Bus Body Joint Strength."
- Risk
- A school bus with insufficient joint strength may not adequately protect passengers in a crash, increasing the risk of injury.
- Remedy
- Dealers will add fasteners to secure the joints, free of charge. Owner notification letters are expected to be mailed December 21, 2026. Owners may contact DTNA customer service at 1‑800‑574‑0712. DTNA's number for this recall is F1044.
Recall number 26V702000 · Recall details
Electrical system: propulsion system: inverter
- What is wrong
- Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2025 Thomas Built SAF-T-LINER C2 Jouley electric school buses. The high voltage inverter cable may not be secured properly, which can result in a loss of drive power.
- Risk
- A loss of drive power can increase the risk of a crash.
- Remedy
- Dealers will inspect and tighten the fasteners as necessary, free of charge. Owner notification letters were mailed starting February 1, 2024. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL987.
Recall number 23V846000 · Recall details
Structure: body
- What is wrong
- Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2024 Thomas Built SAF-T-LINER C2 and 2021-2023 Thomas Built SAF-T-LINER C2 Jouley school buses. A rear interior joint may have been manufactured incorrectly, resulting in insufficient joint strength. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 221, "School Bus Body Joint Strength."
- Risk
- A school bus with insufficient joint strength may not adequately protect passengers in the event of a crash, increasing the risk of injury.
- Remedy
- Dealers will add additional fasteners to secure the joints, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact DTNA customer service at 1‑800‑574‑0712. DTNA's number for this recall is FL973.
Recall number 23V333000 · Recall details
Steering: linkages: tie rod assembly
- What is wrong
- Daimler Trucks North America, LLC (DTNA) is recalling certain 2023 Thomas Built Buses SAF-T-LINER SAF-T-LINER C2 Jouley, Thomas Built Buses SAF-T-LINER EFX, Thomas Built Buses SAF-T-Liner HDX, Thomas Built Buses Chassis and 2023-2024 School Bus Chassis school buses. The tie rod may be missing a fastener, allowing the steer arm to detach.
- Risk
- A detached steering arm can result in a sudden loss of steering control, increasing the risk of a crash.
- Remedy
- DTNA will inspect and repair or replace the tie rod assembly as necessary, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL970.
Recall number 23V259000 · Recall details
Electrical system: propulsion system: cables
- What is wrong
- Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2023 FCCC Saf-T-Liner C2 Jouley Electric Buses. A high voltage battery cable may not be properly connected, which can cause a loss of electrical power or a ground short circuit.
- Risk
- Unexpected engine shut down can increase the risk of a crash. Additionally, a disabled school bus may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers. A ground short circuit can increase the risk of a fire.
- Remedy
- All vehicles have been remedied, therefore no owner notification letters are necessary. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL939.
Recall number 22V418000 · Recall details
See all 5 recalls for the 2023 Thomas Built Buses Saf-T-Liner C2 Jouley
Technical service bulletins for the 2023 Thomas Built Buses Saf-T-Liner C2 Jouley 19
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Technical Service Bulletin for Vehicle Interface Controller (VIC) Software Update
- Revised Service Solution for Retrofit to CSI Scroll Type Air Compressor for EB2-Jouley Electric School Bus...
- CX Advocate for Experiencing Excessive Purging from Air Dryer
- Service Solution for eB2 Replacement Danfoss Powertrain Inverter Programming
- Revised Important Campaign Information letter for (Revised) CPWA Recall Program
- Service Solution for Update Jouley Transmission Cooler Hoses
- Service Solution for C2 Jouley Battery Replacement
- Service Solution for Retrofit to CSI Scroll Type Air Compressor for EB2-Jouley Electric School Bus (575177)
- Service Solution for eB2 (Jouley) 47% SoC Battery CAN Integrity Improvement (294)
- Important Campaign Information letter for SF711
See all 19 bulletins for the 2023 Thomas Built Buses Saf-T-Liner C2 Jouley
Compare the 2023 Thomas Built Buses Saf-T-Liner C2 Jouley
Other model years
Questions about the 2023 Thomas Built Buses Saf-T-Liner C2 Jouley
Is the 2023 Thomas Built Buses Saf-T-Liner C2 Jouley reliable?
Owners have filed 0 complaints about the 2023 Thomas Built Buses Saf-T-Liner C2 Jouley.
What is the most common problem with the 2023 Thomas Built Buses Saf-T-Liner C2 Jouley?
There are not enough complaints to tell.
How many recalls does the 2023 Thomas Built Buses Saf-T-Liner C2 Jouley have?
5 recalls, covering structure, electrical system and steering.
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