The worst 2025 Thomas Built Buses Saf-T-Liner C2 Jouley problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
Problems by type
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Recalls 6
Structure: body
- What is wrong
- Daimler Trucks North America, LLC (DTNA) is recalling certain 2023-2027 Thomas Built SAF-T-LINER C2 Jouley, 2025-2027 Thomas Built SAF-T-LINER C2, 2026-2027 Thomas Built SAF-T-LINER HDX2, and Thomas Built SAF-T-LINER EFX2 school buses. The wheelhouse body interior joints may have been manufactured incorrectly, resulting in insufficient joint strength. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 221, "School Bus Body Joint Strength."
- Risk
- A school bus with insufficient joint strength may not adequately protect passengers in a crash, increasing the risk of injury.
- Remedy
- Dealers will add fasteners to secure the joints, free of charge. Owner notification letters are expected to be mailed December 21, 2026. Owners may contact DTNA customer service at 1‑800‑574‑0712. DTNA's number for this recall is F1044.
Recall number 26V702000 · Recall details
Service brakes, air: critical fasteners
- What is wrong
- Daimler Trucks North America, LLC (DTNA) is recalling certain Thomas Built Buses 2025-2026 Saf-T-Liner C2 and Saf-T-Liner C2 Jouley school buses. The brake caliper mounting bolts may loosen and detach, which can cause a loss of brake function and damage the tire and/or wheel.
- Risk
- A loss of brake function can increase the risk of a crash. In addition, a damaged wheel or tire can lead to a loss of vehicle control, increasing the risk of a crash.
- Remedy
- Dealers will inspect and replace or tighten the brake caliper mounting bolts, as necessary, free of charge. Owner notification letters were mailed November 10, 2025. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is F1023.
Recall number 25V602000 · Recall details
Electrical system: wiring
- What is wrong
- Daimler Trucks North America, LLC (DTNA) is recalling certain Thomas Built Buses 2024-2025 Saf-T-Liner C2 and Saf-T-Liner C2 Jouley school buses. The ground cable for the air conditioning system may have been improperly installed and overheat.
- Risk
- An overheated ground cable can increase the risk of a fire.
- Remedy
- Dealers will inspect and repair the ground cable connection, free of charge. Owner notification letters were mailed September 11, 2024. Owners may contact DTNA customer service at 800‑745‑8000. DTNA's number for this recall is F1008.
Recall number 24V569000 · Recall details
Structure: emergency: escape/egress/exit
- What is wrong
- Daimler Trucks North America, LLC (DTNA) is recalling certain 2023-2025 Thomas Built Buses Saf-T-Liner C2 and 2024-2025 Thomas Built Buses Saf-T-Liner C2 Jouley school buses. The audible emergency warning alarm sounds may not activate when the emergency hatch or window is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."
- Risk
- An inaudible alarm that fails to warn the driver of an open emergency exit can increase the risk of injury in a crash.
- Remedy
- Dealers will update the emergency sound software, free of charge. Owner notification letters were mailed August 22, 2024. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is F1004.
Recall number 24V478000 · Recall details
Parking brake
- What is wrong
- Daimler Trucks North America, LLC (DTNA) is recalling certain 2024-2025 Thomas Built SAF-T-Liner C2 and SAF-T-Liner C2 Jouley school buses. The rubber ball seal in the Intellipark Park Valve Modules (PVM) may fracture and cause a leak, which can result in park brake failure or unexpected park brake engagement while driving.
- Risk
- Park brake failure or unexpected park brake engagement while driving increases the risk of a crash.
- Remedy
- Dealers will replace the Intellipark PVM, free of charge. Owner notification letters were mailed August 2, 2024. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is F1000.
Recall number 24V336000 · Recall details
Electrical system: propulsion system: inverter
- What is wrong
- Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2025 Thomas Built SAF-T-LINER C2 Jouley electric school buses. The high voltage inverter cable may not be secured properly, which can result in a loss of drive power.
- Risk
- A loss of drive power can increase the risk of a crash.
- Remedy
- Dealers will inspect and tighten the fasteners as necessary, free of charge. Owner notification letters were mailed starting February 1, 2024. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL987.
Recall number 23V846000 · Recall details
See all 6 recalls for the 2025 Thomas Built Buses Saf-T-Liner C2 Jouley
Technical service bulletins for the 2025 Thomas Built Buses Saf-T-Liner C2 Jouley 16
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Technical Service Bulletin for Vehicle Interface Controller (VIC) Software Update
- CX Advocate for Experiencing Excessive Purging from Air Dryer
- Revised Important Campaign Information letter for (Revised) CPWA Recall Program
- Service Solution for Update Jouley Transmission Cooler Hoses
- Service Solution for C2 Jouley Battery Replacement
- Service Solution for eB2 (Jouley) 47% SoC Battery CAN Integrity Improvement (294)
- Important Campaign Information letter for SF711
- Revised Field Service Campaign for Automatic Low Voltage Disconnect Switch
- Service Solution for EB2 MCC Controller Update, Intellipark Keep-Awake
- Field Service Campaign for Automatic Low Voltage Disconnect Switch
See all 16 bulletins for the 2025 Thomas Built Buses Saf-T-Liner C2 Jouley
Compare the 2025 Thomas Built Buses Saf-T-Liner C2 Jouley
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Questions about the 2025 Thomas Built Buses Saf-T-Liner C2 Jouley
Is the 2025 Thomas Built Buses Saf-T-Liner C2 Jouley reliable?
Owners have filed 0 complaints about the 2025 Thomas Built Buses Saf-T-Liner C2 Jouley.
What is the most common problem with the 2025 Thomas Built Buses Saf-T-Liner C2 Jouley?
There are not enough complaints to tell.
How many recalls does the 2025 Thomas Built Buses Saf-T-Liner C2 Jouley have?
6 recalls, covering structure, service brakes, air and electrical system.
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