The worst 2026 Thomas Built Buses Saf-T-Liner C2 Jouley problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
Recalls 5
Structure: body
- What is wrong
- Daimler Trucks North America, LLC (DTNA) is recalling certain 2023-2027 Thomas Built SAF-T-LINER C2 Jouley, 2025-2027 Thomas Built SAF-T-LINER C2, 2026-2027 Thomas Built SAF-T-LINER HDX2, and Thomas Built SAF-T-LINER EFX2 school buses. The wheelhouse body interior joints may have been manufactured incorrectly, resulting in insufficient joint strength. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 221, "School Bus Body Joint Strength."
- Risk
- A school bus with insufficient joint strength may not adequately protect passengers in a crash, increasing the risk of injury.
- Remedy
- Dealers will add fasteners to secure the joints, free of charge. Owner notification letters are expected to be mailed December 21, 2026. Owners may contact DTNA customer service at 1‑800‑574‑0712. DTNA's number for this recall is F1044.
Recall number 26V702000 · Recall details
Equipment adaptive/mobility: wheelchair restraints/securement: latch/anchor:
- What is wrong
- Daimler Trucks North America, LLC (DTNA) is recalling certain 2025 Thomas Built Buses Saf-T-Liner EFX, 2025-2027 Thomas Built Buses Minotour DRW, 2026 Thomas Built Buses Saf-T-Liner C2 Jouley, Thomas Built Buses HDX, and 2026-2027 Thomas Built Buses Saf-T-Liner C2 school buses equipped with certain QRT-Deluxe and QRT-Max wheelchair restraints. The wheel chair restraint retractor may not lock, preventing the wheelchair from being properly secured.
- Risk
- An unsecured wheelchair can move during transit, increasing the risk of injury.
- Remedy
- Dealers will inspect and replace the retractors, as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is F1028.
Recall number 25V849000 · Recall details
Equipment adaptive/mobility: wheelchair restraints/securement: latch/anchor:
- What is wrong
- Daimler Trucks North America, LLC (DTNA) is recalling certain 2026 Thomas Built Buses Saf-T-Liner C2 Jouley and 2027 Thomas Built Buses Saf-T-Liner C2 transit buses equipped with a QRT-Deluxe or QRT-Max wheelchair restraint. The wheel chair restraint retractor may not lock, preventing the wheelchair from being properly secured.
- Risk
- An unsecured wheelchair can move during transit, increasing the risk of injury.
- Remedy
- A dealer will inspect and replace the retractor, as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is F1028.
Recall number 25V850000 · Recall details
Service brakes, air: critical fasteners
- What is wrong
- Daimler Trucks North America, LLC (DTNA) is recalling certain Thomas Built Buses 2025-2026 Saf-T-Liner C2 and Saf-T-Liner C2 Jouley school buses. The brake caliper mounting bolts may loosen and detach, which can cause a loss of brake function and damage the tire and/or wheel.
- Risk
- A loss of brake function can increase the risk of a crash. In addition, a damaged wheel or tire can lead to a loss of vehicle control, increasing the risk of a crash.
- Remedy
- Dealers will inspect and replace or tighten the brake caliper mounting bolts, as necessary, free of charge. Owner notification letters were mailed November 10, 2025. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is F1023.
Recall number 25V602000 · Recall details
Steering: critical fasteners
- What is wrong
- Daimler Trucks North America, LLC (DTNA) is recalling certain Thomas Built Buses 2025-2026 Saf-T-Liner HDX, Saf-T-Liner C2, 2026 Saf-T-Liner EFX, and Saf-T-Liner C2 Jouley school buses. The tie rod castle nut and cotter pin may not be installed properly, which can result in a loss of vehicle steering control.
- Risk
- A loss of vehicle steering control increases the risk of a crash.
- Remedy
- Dealers will inspect and replace the tie rod assembly, as necessary, free of charge. Owner notification letters were mailed November 10, 2025. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is D25R2.
Recall number 25V604000 · Recall details
See all 5 recalls for the 2026 Thomas Built Buses Saf-T-Liner C2 Jouley
Technical service bulletins for the 2026 Thomas Built Buses Saf-T-Liner C2 Jouley 12
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Emissions recall for Subject: DTNA ZEP Label
- Product Awareness Bulletin for discontinuation of IMMI T3 Activity Seats
- CX Advocate for Experiencing Excessive Purging from Air Dryer
- Revised Important Campaign Information letter for (Revised) CPWA Recall Program
- Service Solution for Update Jouley Transmission Cooler Hoses
- Service Solution for C2 Jouley Battery Replacement
- Service Solution for eB2 (Jouley) 47% SoC Battery CAN Integrity Improvement (294)
- Important Campaign Information letter for SF711
- Revised Field Service Campaign for Automatic Low Voltage Disconnect Switch
See all 12 bulletins for the 2026 Thomas Built Buses Saf-T-Liner C2 Jouley
Compare the 2026 Thomas Built Buses Saf-T-Liner C2 Jouley
Other model years
Questions about the 2026 Thomas Built Buses Saf-T-Liner C2 Jouley
Is the 2026 Thomas Built Buses Saf-T-Liner C2 Jouley reliable?
Owners have filed 0 complaints about the 2026 Thomas Built Buses Saf-T-Liner C2 Jouley.
What is the most common problem with the 2026 Thomas Built Buses Saf-T-Liner C2 Jouley?
There are not enough complaints to tell.
How many recalls does the 2026 Thomas Built Buses Saf-T-Liner C2 Jouley have?
5 recalls, covering structure, equipment adaptive/mobility and service brakes, air.
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