The worst 2023 Thomas Built Buses Saf-T-Liner Efx problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
Recalls 6
Engine and engine cooling: cooling system: hoses/lines/piping/fittings
- What is wrong
- Daimler Trucks North America, LLC (DTNA) is recalling certain Thomas Built Buses 2023-2026 Saf-T-Liner EFX and Saf-T-Liner HDX school buses. The heater hose clamps may not have been tightened properly, causing the hose to disconnect and leak heating coolant inside the passenger compartment.
- Risk
- Contact with hot heating coolant may burn occupants, increasing the risk of injury.
- Remedy
- Dealers will inspect and replace the heater hose clamps, as necessary, free of charge. Owner notification letters were mailed April 10, 2026. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is F1030.
Recall number 26V086000 · Recall details
Engine and engine cooling: cooling system: hoses/lines/piping/fittings
- What is wrong
- Daimler Trucks North America, LLC (DTNA) is recalling certain Thomas Built Buses 2023-2025 Saf-T-Liner EFX and 2023-2026 Saf-T-Liner HDX vehicles. The heater hose clamps may not have been tightened properly, causing the hose to disconnect and leak heating coolant inside the passenger compartment.
- Risk
- Contact with hot heating coolant may burn occupants, increasing the risk of injury.
- Remedy
- Dealers will inspect and replace the heater hose clamps, as necessary, free of charge. Owner notification letters were mailed April 10, 2026. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is F1030.
Recall number 26V087000 · Recall details
Steering: linkages: tie rod assembly
- What is wrong
- Daimler Trucks North America, LLC (DTNA) is recalling certain 2023 Thomas Built Buses SAF-T-LINER SAF-T-LINER C2 Jouley, Thomas Built Buses SAF-T-LINER EFX, Thomas Built Buses SAF-T-Liner HDX, Thomas Built Buses Chassis and 2023-2024 School Bus Chassis school buses. The tie rod may be missing a fastener, allowing the steer arm to detach.
- Risk
- A detached steering arm can result in a sudden loss of steering control, increasing the risk of a crash.
- Remedy
- DTNA will inspect and repair or replace the tie rod assembly as necessary, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL970.
Recall number 23V259000 · Recall details
Structure: body: roof and pillars
- What is wrong
- Daimler Trucks North America, LLC (DTNA) is recalling certain 2011-2023 Thomas Built EFX and HDX school buses. The exterior roof panel was manufactured with insufficient joint strength. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 221, "School Bus Body Joint Strength."
- Risk
- A school bus exterior roof panel with insufficient joint strength may separate during a crash, increasing the risk of injury.
- Remedy
- Dealers will add additional mechanical fasteners to secure the joints, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL957.
Recall number 22V762000 · Recall details
Structure: emergency: escape/egress/exit
- What is wrong
- Daimler Trucks North America, LLC (DTNA) is recalling certain 2023 Thomas Built Buses Saf-T-Liner EFX school buses. The buses may not have a sufficient number of emergency exits. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits And Window Retention And Release."
- Risk
- An insufficient number of emergency exits can delay passengers from exiting the vehicle during an emergency, increasing their risk of injury.
- Remedy
- Dealers will add an emergency exit roof hatch, free of charge. All vehicles have been remedied. Owners may contact DTNA's customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL947.
Recall number 22V517000 · Recall details
Seats: critical fasteners
- What is wrong
- Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2023 Thomas Built Buses Saf-T-Liner EFX School Buses. The passenger seat mounting bolts may break due to improperly placed mounting that allows contact with the chassis cross member bolts. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 210, "Seat Belt Assembly Anchorage" and 222, "School Bus Passenger Seating and Crash Protection."
- Risk
- A seat with broken mounting bolts may not properly restrain an occupant in a crash, increasing their risk of injury.
- Remedy
- Dealers will add a spacer to provide proper clearance between the passenger seat mounting and chassis cross member bolts, free of charge. Owner notification letters were mailed June 2, 2022. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL-921.
Recall number 22V153000 · Recall details
See all 6 recalls for the 2023 Thomas Built Buses Saf-T-Liner Efx
Technical service bulletins for the 2023 Thomas Built Buses Saf-T-Liner Efx 22
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Warranty Information letter for Detroit Line or Line Seal, High Pressure Fuel Injector Standard Repair...
- Technical Service Bulletin for Electrical Wiring Modifications for Type DFootwell Heater
- Service Solution for EFX AC Upper bracket TBB 130987 replaced with TBB 248310
- Service Solution for Timer relay TBB 202400 replacement
- Service Solution for EFX Shock Mount Frame Rail Crack Repair
- My communications for DTNA Announces Extended Coverage Policy Updates
- Service Solution for Floor Covering Bubbles
- Service Solution for HDX / EFX front lighting replacement
- Service Solution for Power steering Pump TBB 61280827 replacement with TBB 246122
- CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test...
See all 22 bulletins for the 2023 Thomas Built Buses Saf-T-Liner Efx
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Questions about the 2023 Thomas Built Buses Saf-T-Liner Efx
Is the 2023 Thomas Built Buses Saf-T-Liner Efx reliable?
Owners have filed 0 complaints about the 2023 Thomas Built Buses Saf-T-Liner Efx.
What is the most common problem with the 2023 Thomas Built Buses Saf-T-Liner Efx?
There are not enough complaints to tell.
How many recalls does the 2023 Thomas Built Buses Saf-T-Liner Efx have?
6 recalls, covering engine and engine cooling, steering and structure.
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