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2003 Thomas HDX problems

Typical yearClose to a typical year
Owner complaints
0
Recalls
4
Service bulletins
3

The worst 2003 Thomas HDX problems

Ranked by number of owner complaints. Mileage and cost come from what owners wrote.

Problems by type

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Recalls 4

Service brakes, airReported March 23, 2007 · 3,000 vehicles affected
What is wrong
Certain my 2000 through 2003 thomas built hdx and mvp-er school buses manufactured between april 23, 2000, and november 14, 2003. The service air brake pedal, for both non-adjustable and adjustable brake pedals, may contact the front structure on the bus, limiting the maximum brake force available.
Risk
Insufficient air brake pressure may cause extended stopping distances without prior warning, possibly resulting in a vehicle crash.
Remedy
Thomas built will notify owners and repair the affected buses free of charge. The recall began on september 14, 2007. Owners can contact thomas built at 336‑889‑4871 or contact freightliner at 800‑547‑0712.

Recall number 07V137000 · Recall details

Other: school bus stop arm assemblyReported August 3, 2005 · 5,954 vehicles affected
What is wrong
Certain 2002-2005 my thomas built minotour, conventional, mvp-er, er, hdx, and mvp-ef model school buses manufactured between january 8, 2002, and march 8, 2005, equipped with specialty mfg "5" series stop arms originally sold in or currently registered in states other than the following states: alaska, colorado, connecticut, delaware, idaho, illinois, indiana, iowa, kansas, kentucky, maine, maryland, massachusetts, michigan, minnesota, missouri, montana, nebraska, nevada, new hampshire, new jersey, new mexico, new york, north dakota, ohio, oregon, pennsylvania, rhode island, south dakota, tennessee, utah, vermont, virginia, washington, west virginia, wisconsin, wyoming, and the district of columbia. In extremely cold weather, the microswitches used internally to position the stop arm sign in the open and closed positions may malfunction, causing the sign to open or close in an improper position, or to not open at all.
Risk
Should the stop arm not perform properly, a child or pedestrian may be endangered by passing vehicles should the motorist not stop at the correct location.
Remedy
For those buses operated in or near any of the states listed above, thomas built is encouraging the bus owners to obtain the replacement switch. For those buses operated in the warmer states, dealers will replace the switch upon owner request. For those customers who request the remedy, thomas built will replace the original switch with a switch pack that is not sensitive to extreme cold weather and will inspect to ensure the microswitch heater wiring is properly connected. The recall began on september 14, 2005. Owners may contact thomas built's customer support office at 336‑889‑4871.

Recall number 05V347000 · Recall details

Other: school bus stop arm assemblyReported July 25, 2005 · 13,583 vehicles affected
What is wrong
Certain 2002-2005 my thomas built minotour, conventional, mvp-er, er, hdx, and mvp-ef model school buses manufactured between january 8, 2002, and march 8, 2005, equipped with specialty mfg "5" series stop arms originally sold in or currently registered in the following states: alaska, colorado, connecticut, delaware, idaho, illinois, indiana, iowa, kansas, kentucky, maine, maryland, massachusetts, michigan, minnesota, missouri, montana, nebraska, nevada, new hampshire, new jersey, new mexico, new york, north dakota, ohio, oregon, pennsylvania, rhode island, south dakota, tennessee, utah, vermont, virginia, washington, west virginia, wisconsin, wyoming, and the district of columbia. In extremely cold weather, the microswitches used internally to position the stop arm sign in the open and closed positions may malfunction, causing the sign to open or close in an improper position, or to not open at all.
Risk
Should the stop arm not perform properly, a child or pedestrian may be endangered by passing vehicles should the motorist not stop at the correct location.
Remedy
Thomas built will notify its owners and replace the original switch with a switch pack that is not sensitive to extreme cold weather and will inspect to ensure the microswitch heater wiring is properly connected free of charge. The recall began on september 14, 2005. Owners may contact thomas built's customer support office at 336‑889‑4871.

Recall number 05V340000 · Recall details

Steering: linkages: tie rod assemblyReported April 1, 2005 · 4,819 vehicles affected
What is wrong
Certain 2001-2004 my thomas built mvp-ef, er transit, mvp-er, hd, and hdx school buses manufactured between september 24, 2000, and march 4, 2004. The tie rod assembly can fracture and fail, possibly resulting in complete separation.
Risk
Tie rod failure can possibly result in complete wheel separation and a vehicle crash could occur.
Remedy
Thomas built will notify its customers and will replace the tie rod assembly free of charge. The recall began september 6, 2005. Owners may contact thomas built at (we do not yet have a telephone number).

Recall number 05V137000 · Recall details

See all 4 recalls for the 2003 Thomas HDX

Defect investigations

Emergency door handle failureOpened November 9, 2007, closed March 4, 2008

The office of defects investigation opened this preliminary evaluationafterbecoming aware that fleets were having handle failures on the rear emergency door exit.the failure resulted in the door handle separating from thedoor latch mechanism.when the handle fails, the rear emergency exit door can not be opened from outside the bus.the failure results from corrosion of the exterior door handle around the securing roll pin and square drive latch mechanism, causing the protective finish to chip and flake.continued corrosion weakens the handle and eventually the handle may break while trying to open the exit door.odi was concerned that during an emergency, a person outside of the bus would break the door handle while trying to open the emergency exit door,potentially delaying evacuation of the bus.under the safety recall, the aluminum handles will be replaced with a more robust handle.the recall action resolves the issues raised by this investigation. Accordingly, this investigation is closed.

PE07054

Side electrical fuse panel firesOpened June 20, 2007, closed November 29, 2007

The office of defects investigation (odi) opened this investigation after becoming aware of two school bus fires that started in the side mounted electrical fuse panel on a pair of thomas built school buses.thefleet owner had reported the bus interiors filled with smoke, certain electrical devices became inoperative, and the buses stalled. The two buses involved in the fire incidents have consecutive VIN numbers and the fires were similar, but not identical to a previous recall (06v‑136) conducted by thomas built.these buses were not included in the prior recall, which involved a defective power distribution module (pdm).after further technical evaluation, freightliner decided they would conduct a safety recall to correct deficiencies in theprevious recall and also expand the population to capture all affected buses.the corrective action freightliner plans to take will be forwarded to odi when available. Accordingly, this investigation is closed.

PE07029

Restricted brake pedal movementOpened February 12, 2007, closed April 16, 2007

Odi was contacted by the new york dot who reportedseveral buses failed braking tests when being tested during an annual inspection. The subject school buses are optioned with an adjustable foot pedal positioning device that allows the driver to raise and lower the brake pedal height to suit his/her seating position.when the lowest pedal position is selected (by a button on the dashboard), nydot reported that the brake pedal bottomed out on the floor, thus preventing a full brake pedal application.this resulted in a reduction of brake torque at the wheel ends.freightliner will conduct a safety recall to correct this problem.the remedy calls for a longer pedal push rod being installed in- place of the original push rod. They also increased the population to include the mvp-er model buses.this resolves the issue raised by this investigation. Accordingly, this investigation is closed.

PE07008

Technical service bulletins for the 2003 Thomas HDX 3

Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.

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Questions about the 2003 Thomas HDX

Is the 2003 Thomas HDX reliable?

Owners have filed 0 complaints about the 2003 Thomas HDX.

What is the most common problem with the 2003 Thomas HDX?

There are not enough complaints to tell.

How many recalls does the 2003 Thomas HDX have?

4 recalls, covering service brakes, air, other and steering.

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