Tl* the contact owns a 2011 thor serrano. While the vehicle was stationary, the transfer switch located under the bed compartment failed and an odor of smoke was detected. The contact's husband smelled electrical wires burning inside the transfer switch compartment. The motor home was taken to an independent mechanic who replaced the transfer switch. The dealer was not made aware of the failure. The manufacturer was made aware of the failure. The failure mileage was unknown.
The worst 2011 Thor Motor Coach Serrano problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Electrical2
- Engine1
- Visibility1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Electrical2
- Engine1
- Visibility1
Recalls 3
Equipment
- What is wrong
- Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit:
- Risk
- In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
- Remedy
- Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1‑877‑500‑1020, or Kidde customer service toll-free at 1‑855‑262‑3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Recall number 17V758000 · Recall details
Electrical system
- What is wrong
- Thor Motor Coach (TMC) is recalling certain 2010-2011 Hurricane, and 2011 Serrano and Windsport motorhomes. The affected vehicles are wired to be powered by a generator and are equipped with an Iota ITS-50R transfer switch that may fail when exposed to elevated electrical loads and used in higher temperatures.
- Risk
- The transfer switch may overheat, increasing the risk of a fire.
- Remedy
- TMC will notify owners, and dealers will replace the Iota ITS-50R transfer switch with a transfer switch from another manufacturer, free of charge. The recall began on September 7, 2017. Owners may contact TMC customer service at 1‑877‑500‑1020. Thor's number for this recall is RC000145.
Recall number 17V544000 · Recall details
Electrical system
- What is wrong
- Thor Motor Coach (Thor) is recalling certain model year 2006-2013 Windsport, model year 2006-2010 Magellan, model year 2007-2013 Hurricane, model year 2009-2013 Serrano and model year 2011-2013 A.C.E motorhomes. The motorhomes are equipped with an RV Custom Products Battery Control Center (BCC) which may experience a failure while the motorhome is in motion.
- Risk
- If the BCC fails, all power may be lost to the motorhome chassis, including all lighting, making the vehicle very difficult to operate, increasing the risk of a crash.
- Remedy
- Thor will notify owners, and dealers will rewire the BCC free of charge. The recall began on July 30, 2013. Customers may contact Thor at 1‑877‑855‑2867. Thor's recall campaign number is RC000077.
Recall number 13V265000 · Recall details
Technical service bulletins for the 2011 Thor Motor Coach Serrano 2
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
What 2011 Thor Motor Coach Serrano owners say
Most recent owner complaints, unedited.
Tl* the contact owns a 2011 thor serrano 31x. While driving 50 MPH, the instrument panel lights shut off and the vehicle stalled without warning. The vehicle restarted itself within three seconds. In addition, the windshield wipers failed again while driving various speeds. Kings campers of wausau, wisconsin was made aware of the failures and contacted the manufacturer (thor) for assistance. The dealer could not determine whether or not the failure was from the chassis or the motor home itself. The vehicle was included in the federal safety agency campaign number: 13v265000 (electrical system) as stated by the dealer and the manufacturer. The manufacturer was made aware of the issue. The failure mileage was approximately 14,000.
Compare the 2011 Thor Motor Coach Serrano
Other model years
2011
Questions about the 2011 Thor Motor Coach Serrano
Is the 2011 Thor Motor Coach Serrano reliable?
Owners have filed 2 complaints about the 2011 Thor Motor Coach Serrano, close to a typical Serrano model year.
What is the most common problem with the 2011 Thor Motor Coach Serrano?
Electrical system, with 2 complaints. Next is engine (1).
How many recalls does the 2011 Thor Motor Coach Serrano have?
3 recalls, covering equipment and electrical system.
Was there a recall on the 2011 Thor Motor Coach Serrano electrical?
Yes, 2 recalls: 17V544000, 13V265000. Check your VIN to see if your car still needs the free repair.
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