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June 27, 2012 Service bulletin

Volkswagen: front suspension, knocking noise

Volkswagen technical service bulletin V-401202 for 2006-2010 Volkswagen Passat and 2009-2012 Volkswagen CC.

Bulletin number
V-401202
Component
Suspension
Summary
Volkswagen: front suspension, knocking noise. Knocking noise from vehicle front. Typically occurs only one time after each direction change (forward or backward, left or right). The sub frame shifts slightly relative to the body due to wax residue in-between components. Maximum acceleration and braking in vehicles that are driven hard are contributors to the occurrence. Also included model passat year 2011. Js

Owners of these vehicles have filed 23 complaints in the suspension category.

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