Customer satisfaction (revised expiration date)

Bulletin number

PB-10285-B

Component

Power train: automatic transmission

Summary

10285b - customer satisfaction (revised expiration date). On certain vehicles equipped with a 5-speed automatic transmission, a transmission torque converter condition may result in a transmission vibration or shaking motion (judder) while driving a t speeds between 20 and 45 MPH (30 and 70 km/h). Dealers are to reprogram the powertrain control module, and in some cases, replace the torque converter.

Owners of these vehicles have filed 82 complaints in the transmission category.