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November 13, 2015 Service bulletin

Mazda connect shuts down and does not reboot

Mazda technical service bulletin 09-044/15 for 2015 Mazda MAZDA3, 2016 Mazda CX-5 and 2016 Mazda MAZDA6 and others.

Bulletin number
09-044/15
Component
Electrical system
Summary
Mazda connect shuts down and does not reboot. Some vehicles may experience mazda connect infotainment system shutting down with a few minutes after ignition is turned on, and will not reboot. It will only reboot after ignition is turned off and then turned on again. This is caused by an internal malfunction of the connectivity master unit (cmu) hardware.

Owners of these vehicles have filed 119 complaints in the electrical category.

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