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June 26, 2013 Service bulletin

"Issue: a customer may report a concern with a flat battery or poor starting; when testing the battery it...

Jaguar technical service bulletin SSM-66637 for 2009-2014 Jaguar XF, 2009-2014 Jaguar XJ and 2009-2014 Jaguar XK.

Bulletin number
SSM-66637
Component
Electrical system: 12v/24v/48v battery
Summary
"issue: a customer may report a concern with a flat battery or poor starting; when testing the battery it is determined that a charge is required. Cause: when charging a battery (both primary and secondary) with a bms (battery monitoring system) fitted, the earth from the charger must be connected to a suitable chassis or engine earth (check topix for appropriate location). This allows the bms to see the current going into the battery. However when using a diagnostic charger from midtronics such as gr1, grx or gr8(110 volts) this connection process can cause an incorrect battery analysis due to the extra resistance in the wiring when connected to a chassis or engine earth."

Owners of these vehicles have filed 46 complaints in the electrical category.

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