14225

Bulletin number

G-208314

Component

Visibility: sun/moon roof assembly

Summary

14225 - customer satisfaction program. Certain 2010-2012 model year cadillac srx vehicles equipped with a sunroof (rpo c3u) and located in certain areas, may have a condition in which the vehicle’s sunroof drain hose material may shrink due to changing environmental conditions. If hose shrinkage occurs, it may result in the drain hoses detaching from the dash or sunroof module which would allow sunroof drain water to leak into the vehicle interior. Water leaked into the vehicle interior may damage interior components, including wiring, electronic modules, the sound deadener and carpet. Dealers are to replace the front sunroof drain hoses.

Owners of these vehicles have filed 46 complaints in the visibility category.