Situation: an issue has been identified on a limited number of 2014 model year xf (X250) vehicles where...

Bulletin number

K217UPS02141BN

Component

Electrical system: software

Summary

"situation: an issue has been identified on a limited number of 2014 model year xf (x250) vehicles where new satellite digital audio radio service (sdars) features do not function (soft key present but feature inoperative). These features include: instant replay, traffic jump, artist, and game seek. These features were disabled for 2013my but incorrectly not enable for 2014my vehicles. Action: retailers are required to hold all affected vehicles within the listed VIN range that are in their control and refrain from releasing the vehicles for new or used vehicle sale pending completion of the rework action detailed in this technical bulletin."

Owners of these vehicles have filed 2 complaints in the electrical category.