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October 15, 2016 Service bulletin

This is a service manager bulletin: this program will now provide volvo retailers additional latitude, to...

Volvo technical service bulletin SMB00-339 for 2016 Volvo XC90, 2016 Volvo S60 and 2016 Volvo S80 and others.

Bulletin number
SMB00-339
Component
Equipment
Summary
This is a service manager bulletin: this program will now provide volvo retailers additional latitude, to proactively address non-warranty customer concerns in an expeditious manner. The ownership experience should never be compromised due to a customer inconvenience. In an effort to help support an enhanced customer ownership experience, volvo retailers will now have the ability to self-authorize goodwill claims (1 time only per VIN) for the customers of the new my 2016 & my2017 xc90 t8 plug-in hybrid’s and my2017 s90.

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