Volvo car service and parts business quality bulletin title : service campaign S39803 : inverter generator...

Bulletin number

S39803

Component

Hybrid propulsion system: inverter

Summary

Volvo car service and parts business quality bulletin title : service campaign s39803 : inverter generator module ( igm ) model year 2016 - 2017 xc90 t8 group:cat / no:issuing department : car market : warranty united states and canada 32 s39803 reference bulletins : issue date : status date : pb 32 - s39803 , tj 31949 2016 - 09 - 26 2016 - 09 - 26 service service warranty manager writer administrator service personnel : read and initial page 1 of 3 a . Service campaign s39803 description b . Vehicles involved c . Parts information / parts return d . Owner notification e . Vehicles in retailer inventory f . Retailer responsibility g . Campaign reimbursement procedures h . Technician competency requirement I . Retailer allowance a . Service campaign s39803 description volvo car USA llc and volvo car of canada ltd ( volvo ) on behalf of volvo car corporation , has decided to launch service campaign s39803 on certain model year 2016 - 2017 xc90 t8 vehicles . Volvo has identified that if the inverter generator module ( igm ) is exposed to high temperatures and vibration , a diagnostic trouble code (dtc) may be set indicating an internal isolation fault that will render the igm inoperable . If this condition occurs while driving , the gasoline engine will start if it is not already running , and the driver will receive a warning message in the driver information module (dim) . The corrective action is to check the vehicle’s igm serial number against the attached “ igm housing serial numbers ” list , which is available in the technical information exchange (tie ) . If the label number for the vehicles igm is listed in the “ igm housing serial number ” list , replace the igm . If the label number from the vehicles igm is not on the list , no further action is necessary . “ right first time in time ” produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50% wastepaper and 10%.

Owners of these vehicles have filed 13 complaints in the fuel system category.