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August 21, 2015 Service bulletin

Pitstop: intermittent no sound from head unit - on some 2016MY sorento (UMA) vehicles equipped with AVN...

Kia technical service bulletin PS401R1 for 2016 Kia Sorento.

Bulletin number
PS401R1
Component
Equipment
Summary
"pitstop: intermittent no sound from head unit - on some 2016my sorento (uma) vehicles equipped with avn 4.0 navigation head units, customers may complain of the audio system having no sound, intermittently. This condition may be caused by loose pin(s) on connector m15-a (see diagram) behind the head unit and/or on connector mf-21 on the passenger side kick panel. Follow the procedure outlined below to resolve the concern. "

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