Voluntary service campaign

Bulletin number

TSBSC120

Component

Structure: body: door

Summary

Tsb: voluntary service campaign - power sliding door release actuators (sc120) - this bulletin provides the procedure to replace the drum gear in the power sliding door release actuators to improve the functionality of the power sliding doors in 2015my sedona ex, sx, sxl, and certain lx model vehicles produced from july 21, 2014 through september 5, 2014. Severe weather conditions involving temperatures of 14°f, or lower, could prevent the drum gear in the release actuator of the power sliding doors from releasing, thus inhibiting latching. If this occurred, the sliding door would typically be pushed slightly open, and the door-open indicators, including chimes, dashboard telltales, and dome lights would activate. Additional sound and visual messages would be received as the vehicle starts to be driven away. To correct this concern, follow the procedure outlined in this bulletin. Before conducting the procedure, verify the vehicle is included in the list of affected vins.

Owners of these vehicles have filed 19 complaints in the body category.