Pitstop: checking for battery state of health (SOH) after range performance complaints

Bulletin number

PS408

Component

Electrical system: 12v/24v/48v battery

Summary

"pitstop: checking for battery state of health (soh) after range performance complaints - when encountering customer complaints related to lower than expected range performance from the vehicle, check and record the battery state of health (soh) under the bms > current data screen (see below), using gds/kds. This data will need to be supplied when opening a techline case. In addition, include information on the customer’s driving patterns, for example: city vs highway driving, average driving speed and average distance traveled per key cycle. "

Owners of these vehicles have filed 1 complaints in the electrical category.