Attention: all kia parts & service managers - kia motors america, inc. is conducting a voluntary service...

Bulletin number

SC120DEALERPSM

Component

Structure: body: door

Summary

Attention: all kia parts & service managers - kia motors america, inc. Is conducting a voluntary service campaign to replace the drum gear in the power sliding door release actuators to improve the functionality of the power sliding doors in 2015 my sedona ex, sx, sxl, and certain lx model vehicles produced from july 21, 2014 through september 5, 2014. Severe weather conditions involving temperatures of 14of or lower could prevent the drum gear in the release actuator of the power sliding doors from releasing, thus inhibiting latching. If this occurred, the sliding door would typically be pushed slightly open, and the door-open indicators, including chimes, dashboard telltales, and dome lights would activate. Additional sound and visual messages would be received as the vehicle starts to be driven away.

Owners of these vehicles have filed 19 complaints in the body category.