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April 30, 2015 Service bulletin

Pitstop: intermittent no sound from head unit - on some 2016MY sorento (UMA) vehicles equipped with AVN...

Kia technical service bulletin PS401 for 2016 Kia Sorento.

Bulletin number
PS401
Component
Electrical system
Summary
Pitstop: intermittent no sound from head unit - on some 2016my sorento (uma) vehicles equipped with avn 4.0 navigation head units, customers may complain of the audio system having no sound, intermittently. This condition may be caused by loose pin(s) on connector m15-a (see diagram). Follow the procedure outlined below to resolve the concern.

Owners of these vehicles have filed 107 complaints in the electrical category.

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