April 1, 2015 Service bulletin

Pitstop: gmi fault on aerovironment DC fast charger (level 3)

Kia technical service bulletin PS393 for 2015-2016 Kia Soul EV.

Bulletin number: PS393
Component: Electrical system
Summary: Pitstop: gmi fault on aerovironment dc fast charger (level 3) - when encountering customer complaints of a ground monitor interrupt (gmi) fault occurring only when attempting to fast charge on an aerovironment (av) level 3 charger, first verify the vehicle will successfully charge on a non-aerovironment level 3 charger (abb, signet, etc.). If the gmi fault only occurs when charging on the aerovironment level 3 charger, the battery management system (bms) unit may require replacement. Contact techline to receive additional diagnostic guidance to resolve this concern.

Owners of these vehicles have filed 2 complaints in the electrical category.

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