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April 15, 2015 Service bulletin

Dealer service manager memo: attention: all kia service managers

Kia technical service bulletin SC118DEALERPSM for 2016 Kia Sorento.

Bulletin number
SC118DEALERPSM
Component
Power train: automatic transmission: control module (TCM/PCM/tecm)
Summary
Dealer service manager memo: attention: all kia service managers - kia motors america, inc. Will be conducting a voluntary service campaign, to reprogram the powertrain control module (PCM) logic for the advanced smart cruise control (ascc) in certain 2016 my sorento sx limited (sxl) vehicles equipped with a 3.3l v6 engine and technology package. When the vehicle is driven on an incline of 6% or greater, the engine may experience difficulty in maintaining the speed set by the cruise control system. This may cause the vehicle speed to fall below the set speed without an ability to accelerate until the driver cancels the cruise control. This issue does not occur when the vehicle’s cruise control system is not engaged.

Owners of these vehicles have filed 126 complaints in the transmission category.

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