14687

Bulletin number

14687

Component

Electrical system: instrument cluster/panel

Summary

14687 - service update. The instrument panel cluster (ipc) on some 2013 model year cadillac ats, srx and xts vehicles may intermittently fail to operate when the vehicle is in the “on/run” power mode. Vehicles with this condition may have inoperative analog gauges or indicator telltales when the ignition is in the “on/run” power mode. Cycling the ipc from a sleep state to a wake-up power state will automatically correct the condition; customers or service technicians, however, may not be able to replicate this condition.

Owners of these vehicles have filed 129 complaints in the electrical category.