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November 21, 2014 Service bulletin

14576

Cadillac technical service bulletin 14576 for 2014-2015 Cadillac CTS.

Bulletin number
14576
Component
Structure: body: door: hinge and attachments
Summary
14576 - service update. This bulletin provides a service procedure to inspect the glass travel on both rear doors on certain vehicles. These vehicles may have been built with a rear door inside handle release cable that is misrouted. A misrouted release cable could restrict the glass travel. An unlocked door with this condition will unlatch and open when an attempt is made to fully lower the window. Once unlatched, the door will not shut until the window is raised and there is an attempt to operate the inside release handle. A locked door with this condition will jam in a locked state when an attempt is made to fully lower the window. Once jammed, the door – even if unlocked - will not open from the outside until the window is raised and there is an attempt to operate the inside release handle.

Owners of these vehicles have filed 5 complaints in the body category.

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