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September 18, 2014 Service bulletin

Customer satisfaction program

Cadillac technical service bulletin 14338 for 2015 Cadillac Escalade and 2015 Cadillac Escalade ESV.

Bulletin number
14338
Component
Structure: body: door
Summary
14338 - customer satisfaction program. Certain vehicles, equipped with 1sc package, were built with door handles that do not illuminate. Dealers are to install illuminated door handles on all four doors.

Owners of these vehicles have filed 5 complaints in the body category.

Vehicles covered

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