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June 29, 2016 Service bulletin

"On february 26TH, infiniti announced that it was sending a reminder notification to clients affected by...

Infiniti technical service bulletin PC454 for 2014-2016 Infiniti QX60, 2014-2016 Infiniti QX80 and 2015-2016 Infiniti Q70 and others.

Bulletin number
PC454
Component
Equipment: other: owners/service/other manual
Summary
"on february 26th, infiniti announced that it was sending a reminder notification to clients affected by at&t’s planned discontinuation of the 2g cellular network. In late summer 2016, infiniti plans to provide further information to affected clients regarding options to have their telematics units updated. At this time, infiniti is conducting a retailer inventory service action on affected units in retailer inventory to replace the 2g-compatible telematics control unit with a telematics control unit designed to connect to the at&t 3g cellular network. The affected vehicles are either currently in retailer inventory or assigned and in transit to the retailer. Infiniti requests these vehicles be updated prior to sale to enable clients to access available infiniti connection™ features, including automatic collision notification and emergency calling. There are approximately 142 q50 vehicles in retailer inventory that are equipped with telematics control units designed to connect to the 2g cellular network. However, the hardware upgrade service procedure is not available at this time. Please do not take any action at this time on q50 vehicles that are equipped with a 2g-compatible telematics control unit. Further instructions will be provided at a later date for the tcu upgrade on affected q50 vehicles. Infiniti expects this communication to occur in late summer 2016. Important: retailers should not sell or trade any affected vehicles in retailer inventory subject to this service action until the 3g-compatible telematics control unit has been installed."

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