"Update ] subaru recall campaign: front passenger air bag inflators WQR]53 (impreza models) as...

Bulletin number

WQR-53A

Component

Air bags

Summary

"update ] subaru recall campaign: front passenger air bag inflators wqr]53 (impreza models) as previously announced, we began mailing to affected vehicle owners on june 17, 2015. The first owners to receive notification were owners identified based on registration data in areas of high absolute humidity (fl, hi, pr, gu, vi, al, ga, ms, tx, la). On july 24, 2015 letters will be mailed to all other affected vehicles owners. The letter to those owners will advise them of this recall, and that we are in the process of obtaining sufficient parts supply. Once sufficient parts supply is available, those owners will be notified again by mail advising them to proceed with scheduling an appointment. Retailer affected VIN lists will be distributed by the zone offices. Retailers are requested to order parts to support scheduled customer service appointments only. Parts orders will be filled in the order that they are received, through normal parts ordering channels. If a customer requests a loaner car due to the insufficient supply of parts, retailers should make every effort to comply with this request, and should follow normal warranty procedures to obtain reimbursement for the loaner car. See section 8.4.7 of the claims policies and procedures manual on subarunet.com for details on rental authorizations. "

Owners of these vehicles have filed 26 complaints in the airbags category.